• Repairtoolparts

Repairtoolparts

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Overview

Repairtoolparts has a rating of 1.35 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Repairtoolparts ranks 87th among Tools sites.

  • Service
    8
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos
How would you rate Repairtoolparts?
Top Positive Review

“Great products”

David F.
3/16/23

Great products very reasonable in price, I would definitely use again. Please read website. It takes 2 to 3 weeks to get your merchandise or sooner.

Top Critical Review

“Bad business practice”

Justin R.
7/28/22

I wasn't going to give a single star but it wouldn't let me. Don't buy from this business. They're very unprofessional. I ordered a arbor nut 2 weeks ago with a confirmation that said I would get a email when it ships. I never received it. I've emailed and called with no response. They charged my card right after I ordered. They should be shut down.

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user justinr775
1 review
2 helpful votes
July 28th, 2022
Verified purchase

I wasn't going to give a single star but it wouldn't let me. Don't buy from this business. They're very unprofessional. I ordered a arbor nut 2 weeks ago with a confirmation that said I would get a email when it ships. I never received it. I've emailed and called with no response. They charged my card right after I ordered. They should be shut down.

Tip for consumers:
Don't waste your time with this company.

Products used:
Arbor nut

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremyh682
2 reviews
0 helpful votes
July 19th, 2022
Verified purchase

Run away in the opposite direction. I both called and emailed to cancel my order prior to having it fulfilled. Received zero responses. Today I got notification of the pet shipping (only label created). Still want to cancel my order but with no response… this place is a scam house.

Tip for consumers:
Don’t. But if you have to I wish you good luck.

Products used:
Still haven’t received anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidf4049
1 review
0 helpful votes
March 16th, 2023

Great products very reasonable in price, I would definitely use again. Please read website. It takes 2 to 3 weeks to get your merchandise or sooner.

Tip for consumers:
Read the website it might take a few weeks to ship

Products used:
Ordered some air filters for my compressor was very reasonably priced and shipped pretty quick

Thumbnail of user allenc289
1 review
2 helpful votes
August 6th, 2020

I called in for tool parts and was overcharge by a lot. Ordered o rings and they sent 25 of each. One part was missing and I called to find out if it was back ordered or not. The man that took the call had a hard time finding my order and when he did he said that they had not received the part yet. I found a better site and got the part in a few days. Still no word from these guys.

Thumbnail of user franks1606
1 review
1 helpful vote
February 14th, 2022

Order a small part for $1.50 that was in stock. They wanted 6 dollars for shipping and since I needed the part I said decided to purchase. For the record I live ~55 miles from vista, their location.
I contacted them three days later to see where the part was, no reply. I sent 3 emails no reply. I called and left a message, oh no no wait you can't leave a message since the inbox if full and can not accept any messages.
The business is a scam and I guess I was lucky since my order is small and the cc will refund the money.

Tip for consumers:
Stay away from Repairs toolparts

Products used:
eletronic

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonathank250
1 review
2 helpful votes
July 21st, 2020

Well like an idiot i ordered my my parts. Then i had a terrible funny feeling and read the reviews! Yes its a Fake company! Did a Google Earth search and the buildings are for sale! Since when? Who knows! No corresponding email. Nothing! Please is there a way we can shut these people down?

Thumbnail of user robertd4303
1 review
0 helpful votes
December 8th, 2022

Waiting for parts on my jet drum sander. I have emailed, I have called and I got no response. No one answers the phone. They left me a message once to ask if I received my parts. Sadly they should know they haven't even shipped it. It's been 5 weeks and still no response.

Thumbnail of user jb1710
1 review
2 helpful votes
June 2nd, 2020

May 8 I ordered one item from this company. The order process states a email will be sent when the item ships. A month later still no email, no item, and yes, I check my spam folder daily when I order online just in case. I have emailed the company for order status 3 times and filled out the web site contact form twice seeking order status without reply. STAY FAR AWAY FROM THIS COMPANY. THEY TAKE YOUR MONEY AND IGNORE YOU WITHOUT SENDING MERCHANDISE.

Thumbnail of user danielw1700
1 review
0 helpful votes
February 16th, 2022

Never received parts, no shipping confirmation. Called a few times and got told the parts would ship soon. Eventually gave up. Lots of other people seem to have the same issue.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joed711
1 review
0 helpful votes
June 21st, 2020

Ordered a part... paid... it has been 6 weeks. I have emailed and emailed with no response! I wish I would have read other reviews first! STAY AWAY

Thumbnail of user jackl426
1 review
0 helpful votes
July 29th, 2020

Parts dont get to destination, and no response at customer service. After 3 emails still nothing. Good prices but no service.

Thumbnail of user kennethg1073
1 review
0 helpful votes
January 26th, 2024

1 and 1/2 months to get parts. Sent 3 e-mails to cancel order with NO responce. Won't ever buy from this sh *t joint ever again. Other parts places are at least honest.

Thumbnail of user stevenl940
2 reviews
1 helpful vote
May 18th, 2021

Ordered an "in stock" part. 25 days+ and nothing--no product, no delivery, no communication. Tried to contact them and got nothing. This business is shady. I called my bank and got my money back. Don't risk it.

Tip for consumers:
Scroll on and don't use this "vendor."

Products used:
Never got it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreyn272
1 review
0 helpful votes
January 11th, 2022

I should have ordered them from service net but their parts numbers were blury it had in stock next to the item but 7 days later still hasnt shipped. Seriously im ordering from somewhere else in the future and cancelling this order now!

Tip for consumers:
Use another site

Products used:
Tool parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeh1440
1 review
1 helpful vote
September 22nd, 2020

This company deserves a less than 1 star rating. I placed and order and never heard a word for 2 1/2 weeks. I called twice and emailed twice no response. Do not do business with these people you will regret it.

Thumbnail of user markm5551
1 review
0 helpful votes
July 28th, 2023

I ordered parts from this site. Waited a few weeks, then THEY cancelled the order. I never received my refund. I cannot blame them for this, but the same day that I submitted my financial information, the credit card I used was compromised and used for other products.

Thumbnail of user rickp438
1 review
0 helpful votes
September 7th, 2022

I wish I had read reviews first. It appears there is one company using several names. Red flag up when I called about my order and got voicemail and no call back. Luckily I have AMEX and will get my money credited. No wonder their office is for sale.

Service
Thumbnail of user davidj3784
1 review
0 helpful votes
October 22nd, 2023

I ordered a small part for a Senco Stapler repair. It took over a month to receiver the parts and that was a part they said they had in stock. I called and sent emails maybe that is why they finally sent it!
If you need a part in a reasonable time frame DON'T order from this supplier!

Tip for consumers:
Took over a month to receive this part.

Products used:
Retaining ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliom118
1 review
1 helpful vote
July 24th, 2020

THEY NEVER SENT ME WHAT I BUYED, THEY DISCOUNTED ME FROM THE BANK ACCOUNT AND NEVER SENT ME A RECEIPT MAIL WITH THE ORDER AND MUCH LESS THE PARTS

Thumbnail of user greggh31
1 review
0 helpful votes
July 5th, 2018

Terrible service, waited over a month for the part, then after trying 3 times to find out what happened, the finally told me it would be two more months.
Don't waste your time ordering from these people, you won't get your part, I'm glad I used pay pal so I can cancel.
Worst company I've delt with on the internet, wish I'd have read the reviews first

Thumbnail of user jeffw255
1 review
0 helpful votes
June 5th, 2018

Just to let anyone know who need the parts like a week or two. This not the place to order from. They order the parts after your order... If you can wait for month or two this is the place for you. I read 1 to 2 weeks which seemed like a long time but... I try to buy from more sites then just Amazon. It has been 10 days and it will not ship for another week? Should bought from Amazon.

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