• RepairsUniverse

RepairsUniverse

Overview

RepairsUniverse has a rating of 4.55 stars from 345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping, and high quality. RepairsUniverse ranks 1st among Mobile Repair sites.

  • Service
    171
  • Value
    170
  • Shipping
    171
  • Returns
    167
  • Quality
    170

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
101
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What reviewers want you to know

Positive highlights

  • This is our 3rd time ordering from repairs universe and I'm sure it's not our last
  • Performed two screen replacements without a problem with the parts purchased from RepairsUniverse.

Critical highlights

  • I tried to call their phone number and there was no option to speak to anyone in customer service.
How would you rate RepairsUniverse?
Top Positive Review

“A Marvelous Experience!”

Kevin K.
11/18/23

The parts I ordered were of impeccable quality, and the delivery was unbelievably fast. Super recommendable!

Top Critical Review

“Cheats and liars you get the wrong part they will keep sending back to you”

E W.
8/15/23

Not an ipad 2 mini screen! Poor customer service and sent me the wrong part 3 times and still after I had to pay $13 to return it to them they still kept send the part back and inaccordance to the own policy it was unused and plastic was still on the screen. I paid $46 + for the part. But not only that time I also ordered from them before the part fell apart but I figured I would give them a second chance. Don't fall for this bull$#*!...

Reviews (345)

Rating

Timeframe

Other

Reviews that mention popular keywords

repairs universe (54) customer service (34) screen replacement (25)
Thumbnail of user terryp204
2 reviews
9 helpful votes
July 9th, 2019

I ordered a battery for my IPod Nano 6th generation. After successfully installing the battery it was time to reassemble the IPod. The battery that was shipped to me was pillow shaped and over twice the thickness of the original, needless to say there was NO way the Ipod screen was going to seat on the unit as it should. I could not even get it close. UPDATE: 7/10 Repairs Universe sent a complete refund, I am sorry this didn't work out because my IPOD worked after following the directions for replacement.

Thumbnail of user jonb120
1 review
0 helpful votes
August 30th, 2017

My experience was awesome. The website was easy to find what I needed, I received my package in the time promised and you can tell by the packaging they really care for your business!

Thumbnail of user johannad8
2 reviews
4 helpful votes
April 16th, 2016

I bough some replacement parts for 2 phones and they were delivered quickly and the quality was good. The only complaint was that the advertised discount code didn't work but the prices were pretty low anyway so it wasn't a deal breaker for me. I would use them again

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From the business

Quality replacement parts and repair guides for all your mobile gadgets!

Company Representative

Thumbnail of user claytons14
clayton s.
Typically does not respond to reviews

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