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    RepairsUK.co.uk

RepairsUK.co.uk
Corporate Values

Overview

RepairsUK.co.uk has a consumer rating of 2 stars from 4 reviews indicating that most consumers are generally dissatisfied with their purchases. RepairsUK.co.uk also ranks 60th among Mobile Repair sites. The most common issues with RepairsUK.co.uk are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
View ratings trends
How would you rate RepairsUK.co.uk?
Top Critical Review

“Sent off my phone for a screen replacement”

james a.
10/24/14

Sent off my phone for a screen replacement. I was quoted that it would be back within a week. Long story short it took a little over FIVE weeks. I couldn't call as the number just went to answer machine and the only form of communication was via email and they where painfully slow to respond. In the end i got my phone back with a fixed screen and now i have a slight gap where the screen meets the phone. GREAT!

See critical reviews

Reviews (4)

Rating

Timeframe

Other

jamesa87
1 review
2 helpful votes
October 24th, 2014
Sent off my phone for a screen replacement. I was quoted that it would be back within a week. Long story short it took a little over FIVE weeks. I couldn't call as the number just went to answer machine and the only form of communication was via email and they where painfully slow to respond. In the end i got my phone back with a fixed screen and now i have a slight gap where the screen meets the phone. GREAT!
jm118
1 review
3 helpful votes
October 22nd, 2014
What a dreadful approach to customer service. A simple repair took seven weeks to complete. In two chat conversations, promises were made to complete the repair and those dates came and went with no communication let alone apologies. Emails were not responded to. A message on the site stated that the company was not accepting new orders until Oct 1 2014 due to a backlog and that all existing repairs would be carried out and returned by Oct 10th. That date came and went. Under no circumstance would I recommend this company to anyone.
danm86
1 review
3 helpful votes
October 8th, 2014
Absolutely terrible company.

Terrible service. They will keep your item for a month and not contact you at all. And when you manage to speak to someone via email (As their phone lines are down) all they do is out and out lie to you. Say that your item has been posted when it hasn't, just to get you off their back.

Do not use their services! you will regret it!
peteh34
1 review
2 helpful votes
October 10th, 2014
Had my phone fixed here last week. It was done whilst i waited. Great service all round

Q&A (1)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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