Rentalcars.com

الاسعار كانت ممتازة وحالة السيارة والمديل كانوا ممتازين الاستقبال ممتاز وسريع التسليم كان بفتقر للوضوح لاسترداد قيمة التامين

Used rentalcars.com on my vacation to the UK.
They were great and went above and beyond to make sure I was a happy customer
Will use them again

I was asked by mail to fill in my payment information once again after I booked my car since it hadn't go through. So the booking was not confirmed.
Then I found a better price on a rent car on an other site so I ignored this mail and let it be.
Then when I checken my account later when I got the other car I saw that money had been withdrawn from my account even though I didn't pick up the car. I contacted rental cars about this and was promissed a full refund as soon as they had confimed that the car wasn't rented out and I was promissed a confirmation about this the same day or latest the day after and that the money was going to be back in my account within 6-7 days. Now it has gone 6 days and I have sent emails every day since then but still no sign of a confirmation that the car wasn't rented out to me. I Wonder if I will ever see my money which is extremely weird since 1) i got an email that the payment was not succeeded and booking was not confirmed 2) the car was due to number one not picked up.
I miss word for the un-profesional treatment and how rental cars handle their customers. My only advice for those who consider Rental cars is to go direct to the company that rent out the cars and skip Rental cars, it Will save you tons of headache, troubble and time. Eventually even money, only time will see if this is a scam in a criminal way or if I will get the money.

The price quoted for a rental car means nothing unless it includes insurance and collision damage waver. I'm an American living in Thailand and have used them 5 times to rent cars with no problems.
The best part is that for USA rentals to foreigners (or Americans living abroad) is that they package up the car rental, liability insurance and collision damage waiver into one price that's far less than I could buy it at the counter. They use all the companies, but avoid Dollar and Thrifty. You'll be happier and wait about an hour less if you spend a little more and get Avis or Hertz.

October 2019, once again, no problems. Rented a Hyundai from Avis for $452 for two weeks in Los Angeles through Rentalcars and Avis. No problem whatsoever, I gave them the voucher they gave me the car. Price included liability and collision damage waiver.

I have been renting through The Rentalcars.com website several times per year for about 3 years now and have been very pleased with the prices I have paid. For example, when British Airways / Avis wanted £700+ for a 7 seater Dodge Grand Caravan in San Diego, Rentalcars got it for me for £250.

However, I am prompted to write due to two positive experiences with their Customer Service. Last December I had booked a car an Innsbruck airport through rental cars. The night before travelling to Innsbruck I printed out the paperwork and found the particular rental company would not accept American Express. I phoned Rentalcars and they managed to change my booking to another company that accepted American Express and were cheaper than the original one!

In May I booked a car for a week at St John's airport in New Foundland, Canada. Unfortunately, I accidentally forgot to pack my driving licence. I rang Rentalcars from Canada but they were unable to help me get a car without my licence. They told me to ring their customer services when I got home. I did this and within two weeks they obtained a full refund of £250 for me from the car rental company.

I do not take the extra insurance they offer because, being a regular traveller, I pay about £80 per year for an online insurance that covers all the rip-off excesses charged by car rental companies.

Through this service we rented a Citroen car in AVIS for a month on the island Gran Canaria for only 180 euros (we take it without insurance)! In the car did not work a cigarette lighter socket and we asked to change the car, we were given Honda Civic with automatic transmission! Super!

Мы арендовали через этот сервис авто Citroen на Gran Canaria на месяц всего за 180 евро, по итогу получили Honda Civic автомат, класс!

Trip was cancelled due to Coronavirus. What a bummer. I phoned rentalcars.com UK and explained the situation. Without any hesitation the agent confirmed that we will be refunded the FULL amount. Thank you.

I booked a car for a holiday Portugal through Rentalcars.com for a car that came with basic/standard insurance. I then also opted for Full Protection for another 90 from Rentalcars.com. When we returned the car we were charged 339 for a 26mm scratch on a hubcap. Might have been there when we collected it originally, but so small I would have never noticed it. Suspiciously it was the first place the man checking the car on return went to (hmmmmmmm). Anyways, we paid. I submitted my online claims form which took 10 minutes on Rentalcars.com a week later. 3 hours later I received an email that my credit card (one used in paying for full protection) would be credited the full amount back within 5 working days. The only thing I was charged beyond what I paid Rentalcars.com was the fuel option which I had specifically asked for at the desk myself. No hidden charges.

Avis Rental Car company is one best that I've used in a very long time... what ever price you are quote is pretty much the price you end up with, I think I may have paid $10 over online quote. They are courteous and helpful, very honest.

Had to cancell booking in july caused thru virus simple proscess and money refunded in under a week would use again

I don't know why so many people here say bad things about this company, I had a great experience with them, and their ratings are also pretty high on other websites. Anyway, I booked my rental car in Iceland through their website, everything went smoothly regarding the reservation and pick-up. I also bought the full protection insurance from them, which helps cover the deductible in case there are damages to the car. Luckily I did that! Because I did get some scratches on the car, and the repair cost was close to 1000USD. I filed the claim and supporting documents to rentalcars.com via their website, and they reimbursed me the entire amount within two weeks! Honest and efficient company!

I cancelled my reservation and got all my money back.

On two separate occasions booked a rental car thru Rentalcars.com, actual car supplier: Alamo and Enterprise. Each time easy and honest experience with no 'hidden fees' surprise like with some other travel agencies and rental car suppliers.

We hired a car through Rentalcars.com for our trip to Cairns, Australia. After I booked the car, I decided to research the company and came upon all the negative comments on sitejabber and I became worried because of all the negative feedback. Well, my experience with rentalcars.com has been nothing but positive. We arrived in Cairns, went to the Hertz office and picked up our car. No hassles. I also purchased the insurance through them. We had no accident with the car so we are unable to comment on the insurance offered through rentalcars.com. We would have no hesitation to deal with rentalcars.com again.

Hought I paid for the car by selecting 3rd Party Liability. But... I get there only to be told the 3rd party liab was for $250,000 and the require $2,500,000. So I was supposed to pay 150% more! Scammed!

The car was priced nicely and was very claen. I would use them again. I got a Volvo and I think I might buy one PD Fresno