• Rental24H

Rental24H

Overview

Rental24H has a rating of 3.16 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Rental24H ranks 11th among Car Rental sites.

  • Service
    15
  • Value
    15
  • Shipping
    12
  • Returns
    14
  • Quality
    15

This company does not typically respond to reviews

Positive reviews (last 12 months): 78.6%
Positive
11
Neutral
0
Negative
3

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I rented a car, i went there to pick it up, they didn't give me a car, they were not able to help me.
  • Customer service told us to forget about refund and, if not happy, not to use their service again!
How would you rate Rental24H?
Top Positive Review

“Cool service!”

Emma M.
8/30/23

Fantastic guys and their insurance works well. I got a new Toyota in very good condition Very easy to compare offers and select the perfect one.

Top Critical Review

“Poor Service... shoddy answers”

Ton R.
3/2/20

Poor Service... shoddy answers Unconfirmed status never changes... support cannot give any info nor can they even cancel a booking. Phone number given for cancellation hangs up call during transfer so in effect impossible to get post booking support. Very poor customer service... never again

Reviews (31)

Rating

Timeframe

Other

Reviews that mention popular keywords

car (10) customer service (3)
Thumbnail of user emmam863
1 review
0 helpful votes
August 30th, 2023

Fantastic guys and their insurance works well. I got a new Toyota in very good condition
Very easy to compare offers and select the perfect one.

Products used:
car rental

Thumbnail of user davee712
1 review
3 helpful votes
August 12th, 2023

Nice service! Friendly staff at the counter, clean cars, cheap prices. Everything I booked, I got at the rental desk. Their rates, my car model and overall conditions were the same as in my confirmation voucher.
Will definitely try Rental24H again, really satisfied with their work!

Tip for consumers:
Read terms & condition

Products used:
Car Rental

Service
Value
Shipping
Returns
Quality
Thumbnail of user nataliiap3
1 review
2 helpful votes
August 17th, 2023

I will surely recommend them! Rental24h.com was the first platform without unnecessary features and options, everything is so straightforward. I booked my Opel Corsa in a few clicks, all the necessary info was sent to my email Had no issues with documents or deposit sum, so just got the car and started my vacation.

Thumbnail of user annaclerc48
1 review
2 helpful votes
August 16th, 2023

Cool! I purchased a Full Coverage insurance at the beginning of my trip and when there was a little problem with car repair they didn't reimburse more money from my pocket. Everything was covered by this insurance, so we had no issues with additional fees or charges. Thank you for such an easy process, we were happy with our reservation!

Service
Value
Shipping
Returns
Quality
Thumbnail of user freelancemailbox11
1 review
3 helpful votes
August 16th, 2023

Had some issues with my driver's licence at the rental counter, but the customer support agent explained everything and I finally got my car. It turned out that it must be in Latin alphabet, and if not - the rental agency may refuse to give me my car!.I was shocked at first, I didn't want to lose my money and my car reservation for almost 2 weeks! But then the staff member suggested providing my IDP, which saved the situation and I finally got what I wanted.
Tip for other renters: check your confirmation voucher (mine was sent to the email), all the documents requirements are listed in it. Wish I knew it earlier!

Thumbnail of user pasve225
2 reviews
2 helpful votes
August 14th, 2023

Recently I had a chance to rent a car with this platform. And it was a really perfect experience for me! Easy-to-navigate website, cheap deals, no problems with pick-up or drop-off processes. And the deposit of almost $300 was returned in time - that is the biggest plus!
Highly recommend!

Tip for consumers:
nice service!

Products used:
rental cars from Sixt

Thumbnail of user oliviaf397
1 review
2 helpful votes
August 14th, 2023

I've been using this platform for years and could tell that Rental24h is my place-to-go! Every time I needed a rental car in Miami, Denver or any other city, I always used this website. They have more car options than on Kayak and cheaper prices than on Discovercars, so for me, it's one of the best options.

Service
Value
Shipping
Returns
Quality
Thumbnail of user eliswhite89
1 review
4 helpful votes
August 15th, 2023

Helpful support when I had some issues with my cancellation. My flight was cancelled, and I had to change my booking since we were delayed by almost 15 hours! I thought that we would lose both the car and money, but their customer support helped us to modify the booking. We have paid a little more for another car model, and that's all!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandyb866
1 review
1 helpful vote
June 10th, 2023

I made the reservation, went to the airport, there was a problem with my license so I never rented a car. But, they charge my credit card $297. I can't seem to get this money back. There's no direct phone number to call, there's no direct email. It's a third party! Do Not Use from them!

Thumbnail of user lilyberns24
1 review
1 helpful vote
August 29th, 2023

Would recommend this platform to everybody, because they are my favourite service among all those rental car reservation platforms. I used to prefer Kayak for some time, but their customer service became unprofessional and useless. That was the reason I switched to Rental24h.com and that was one of my best decisions!

Products used:
Rental24h car rental

Thumbnail of user kirilld
1 review
2 helpful votes
April 18th, 2018

During my travel to UAE, I needed a car, so I chose Rental24 and It was a great decision. I had no problems with booking and when I came to the airport I took my car in a few minutes. First of all, the car was clean, in a good technical condition, certainly with a full fuel tank. While I was using the car, everything was perfect I haven't experienced any problems or troubles with the vehicle. As a conclusion, I left the car at the airport and flew away.

Thumbnail of user logi15
1 review
2 helpful votes
April 5th, 2018

Good company. Already more than once I turn to the guys for the car. Thank you for the service. I recommend!

Thumbnail of user olgao13
1 review
2 helpful votes
April 25th, 2018

During a trip with friends to Netherlands we decided to lease a car for a trip through this country. Manage with this task helped rental24h.com service. To our surprise, we were able to pick up a capacious car for all company for a low price very easy and quickly. On a web-site rental24h.com we easily chose a necessary car for us - Kia Sportage, and chose a comfortable place for the receipt of car.
So, our trip was succeeded. We got the lot of amount of positive emotions, traveled by Netherlands with a comfort, spending the accessible amount of money. Upon termination of trip we simply left a car in the airport of Amsterdam.
Thanks to the web-site rental24h.com for a wonderful trip and best service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dylanw27
1 review
2 helpful votes
February 2nd, 2018

From time to time I like to ride alone to some other country for a couple of days in my car. I think there is something special about driving alone.
In November I planned a trip to the concert of Mac Demarco in Berlin. A week before departure, my car breaks down. I was terribly disappointed, and I was not going to miss this concert!
The solution was found quickly. I followed the advice of my friends and decided to rent a car on Rental24H.com The choice of cars and the prices for them I was pleased, and with the money that I saved, I had a lot of fun at the concert. P.S. (In November I lived in Hamburg and rented a car there, after the concert I visited Paris and returned the car without any problems when I came back)

Thumbnail of user irinak21
1 review
3 helpful votes
October 2nd, 2016

Near 2 month ago, we went to trip with my family. That is why, we were surfing the net for renting the car. To be honesty, it was pretty easy. Even though I was really nervous, since it was our first time use service like this, but service is really exciting, everything was excellent. And well hope to use your car renting service again in the nearest future.

Thumbnail of user maryw215
1 review
3 helpful votes
September 28th, 2016

With this site of renting cars me and my colleagues can easily travel to any countries we need. As usually there are 4 of us, we reduce our spendings for the trip. Once we rented the car right from the airport! Thank you for the exellent service!

Sitejabber for Business

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From the business

Rental24H is a car rental company that provides comparison and online reservation of car hire deals worldwide.
We offer fast and easy car rental prices comparison, cheapest price for most cars, free cancellation or amendment, no hidden charges, breakdown assistance, etc.

Company Representative

Thumbnail of user calvins28
Calvin S.
Typically does not respond to reviews

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