6 reviews for Reimage are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Canada
1 review
0 helpful votes

Computer support
January 16, 2019

CHad trouble it my computer with popups cost me a lot but guess was worth it,, computer much faster

Date of experience: January 15, 2019
Louisiana
1 review
1 helpful vote

VERY HELPFUL
October 4, 2018

REIMAGE WAS VERY THOROUGH AND HELPFUL. THEY ALSO WERE VERY PATIENT AS I'M NOT VERY GOOD WITH COMPUTERS.

Date of experience: October 4, 2018
Michigan
1 review
0 helpful votes

My experience with Reimage
August 31, 2018

It is a job well done for John U to resolve my problem, I was hacked and its now running okay...

Date of experience: August 31, 2018
Michigan
2 reviews
0 helpful votes

SERVICE
August 25, 2018

QUICK SERVICE WHEN I CALLED
EARLY IN THE MORNING THEY WERE
HAPPY TO HELP
WITH A GOOD ATTITUDE.

Date of experience: August 24, 2018
Texas
1 review
3 helpful votes

Bait and switch
July 24, 2017

These. People. Are. Crooks. First off, the US$42 program is just the cover charge to the hard sell. After that program didnt fix my problem -- ALL my CPU cycles were still going to the netsvcs module of srvhost. Exe I was told that their software had done a great job and that my Windows Vista was just hunky-dory. The problem, then, would require intensive work, including a malware search and other anointing that a measly $42 hadnt deserved.

After I passed on, among other options, a three-year contract, the agent started pushing and I do mean pushing a one-time service with a 7 day guarantee via their 24/7 tech support. I was given to understand that she was accommodating me enormously by coming down from $150 to $85 for that service (after she put me on hold a few times to talk with my manager [yup, for reals; Im surprised she didnt try to sell me undercoating for my tower]). She also L-I-E-D to me more than once, including telling me that Staples or Best Buy would charge me, IIRC, $350 for the same work because Vista is So Very Uncool; I called the local Staples a few days later and was quoted $130.

Anyway, I bit the bullet, whereupon the tech guy took over and, two or three hours later, had my system running fine. That held until I rebooted three days later, at which point I was back to the identical CPU-hogging. I left a message about forty hours ago. Guess who hasnt called back.

As it turned out from an online search, my system had probably been just fine and malware-free all along. The problem, caused by MSFTs decision to stop updating Vista, could easily be fixed by following the step-by-step, idiot-proof instructions that a kind soul had posted online.

ReImage staff are very polite and friendly, moderately competent, and highly unethical. Unless Spank me, Mommy forms a significant portion of your utterances or unless youre just dying to relish the Space Age sound effects and $#*!in tuneage of Highland Hoedown in a Gravel Pit while youre on phony-baloney hold, give them a miss.

Date of experience: July 24, 2017
Missouri
1 review
2 helpful votes

LIARS
October 5, 2016

Not Freeware... waste of time!

Date of experience: October 5, 2016
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