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Overview

What reviewers want you to know

Positive highlights

  • I've also purchased, in past years, UPSs and replacement batteries, and have been happy with the quality.
  • Searching for the replacement battery I needed was quick and efficient.

Critical highlights

No critical highlights yet

How would you rate RefurbUPS?
Top Positive Review

“The overall experience was great”

Eric S.
7/10/20

The overall experience was great. I had a question regarding the product, so I called and the rep who picked up my phone call was able to answer my question, stayed on the phone while I submitted the purchase via the website, and said he would personally pull the product for shipping. The refurbished products arrived appearing as if they were brand new. They have been installed and are working great. Would definitely recommend and purchase from again.

Top Critical Review

“could not logon on with my original account ...”

JONATHAN S.
11/16/19

could not logon on with my original account ... it said the password expired due to inactivity ... ok, that's fine. I did the reset password, received the email, changed the password and it said the same thing ....... did it all over again, same issue. Annoying of course. Created a new account with no problem and wished i had a COUPON! I will buy another one of these on monday but my debit card won't let me buy another one today ..... PLEASE send me a coupon code as i am buying TWO of these same units. That would be great. thank you

Reviews (395)

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Reviews that mention popular keywords

replacement batteries (28) replacement battery (17)

Reviews from Related Businesses

Thumbnail of user brianc412
Brian C.
1 review
0 helpful votes
April 22nd, 2018
Verified purchase

Third time around. Best prices and I _have_ looked a LOT. Then there is the service which is GREAT w/ fast shipping.

Thumbnail of user williamw271
William W.
1 review
0 helpful votes
February 28th, 2018
Verified purchase

First time was not the best experience due to an error on my part and what i feel was not a clear description of the product. This time we will see how things work.

Thumbnail of user ck139
C K.
1 review
0 helpful votes
February 23rd, 2018
Verified purchase

Easy to find the correct battery, reasonable prices. We'll see how long it takes to arrive. No spam please.

Thumbnail of user at87
A T.
1 review
0 helpful votes
February 23rd, 2018
Verified purchase

1. Some of your batteries will also fit older models but you do not show them in addition to "current" UPS.
2. I entered wrong password. Your system would not send the right one. I remembered the right one anyway so got in. Your lost password system is non-op.

Thumbnail of user tb140
T B.
1 review
0 helpful votes
February 13th, 2018
Verified purchase

I wish I could get just the wires and/or the spade connectors for the UPS trays -- leaky batteries corrode the spades connectors, and it seems a waste to purchase an entire tray with harness to improve wiring connectors.

The USB cable made ALL KINDS OF DIFFERENCE and "burped the baby" inside the electronics of the UPS well! This cable is a substantial savings over those sold by APC, and were of excellent quality -- thank you!

Thumbnail of user tedr49
Ted R.
1 review
0 helpful votes
February 2nd, 2018
Verified purchase

Make is clear sales will not be charged on the order form, when you have my resale certificate on file.

Thumbnail of user justinh193
Justin H.
1 review
0 helpful votes
December 29th, 2017
Verified purchase

Refurbups.com is my favorite source for UPS batteries. Much cheaper than most other places and I have always found precisely what I need.

Thumbnail of user benj1134
Ben J.
5 reviews
0 helpful votes
December 27th, 2017
Verified purchase

A free shipping coupon or % off would have been awesome. I looked around and I could not find one; however, your page puts the coupon input box up 3 times during checkout. So, it made me feel like I was missing out. I almost went with another vendor, but ultimately your professional site and enterprise oriented focus made me stick with you.

Thumbnail of user kellyl199
Kelly L.
1 review
0 helpful votes
November 21st, 2017
Verified purchase

Easy to use Web site, easy to find what I needed fast and great prices!! I look forward to receiving my shipment.

Thumbnail of user erinl65
Erin L.
1 review
0 helpful votes
October 30th, 2017
Verified purchase

You need a mobile friendly site. Using my phone today as the WiFi is down due to a storm and the tiny site is difficult.... Excell.Net is working on several e-commerce sites now, so we could help

Thumbnail of user taylorl55
Taylor L.
1 review
0 helpful votes
October 16th, 2017
Verified purchase

Do not like the fact that signing up with my name made me the person on the credit card. Which I am not. Had a hard time fixing this and had to enter info in many times.

Thumbnail of user jeffd188
Jeff D.
1 review
0 helpful votes
August 13th, 2017
Verified purchase

Good service. I have bought UPS batteries from RefurbUPS in the past. Shipping cost does continue to increase.

Thumbnail of user douga48
Doug A.
1 review
0 helpful votes
July 26th, 2017
Verified purchase

Generally, all replacement batteries are fine. However, when replacing the two battery kit for a CyberPower APS1200 only two batteries were sent. Note that the oem kit includes the two batteries with the series wiring all together in a single harness. This was not available from RefurbUPS. This required me to find lengths of primary grade cable (8-10 gauge) and crimp ¼" insulated connectors and carefully route the wiring so the two batteries would fit.

Thumbnail of user rayw102
Ray W.
1 review
0 helpful votes
July 18th, 2017
Verified purchase

It would be helpful if you listed the APC RBC number on the product page so that we can compare it to your emails.

Thumbnail of user timothyl56
Timothy L.
1 review
0 helpful votes
July 15th, 2017
Verified purchase

I've purchased from RefurbUPS.com before, and have been happy with their products. This was a purchase for a UPS I use at work.

Thumbnail of user richardo104
Richard O.
2 reviews
0 helpful votes
July 13th, 2017
Verified purchase

Not bad. i found what i needed and got out pretty quick. i'm sure it will be much easier next time when i don't have to enter all of my information.

Thumbnail of user chrisl409
chris l.
1 review
0 helpful votes
June 22nd, 2017
Verified purchase

My last refurbed UPS from refurbUPS lasted about 4 years, so now it needs a battery. Good prices, reasonable shipping. Thanks!

Thumbnail of user jasonw282
Jason W.
1 review
0 helpful votes
December 25th, 2016
Verified purchase

My UPS order was delivered quickly. The products worked as new, though there were a few cosmetic blemishes and broken plastic pieces (side handles). As I won't be moving the UPS equipment except when replacing batteries, the broken handles were not a big deal for me.

Thumbnail of user michaelt328
Michael T.
1 review
0 helpful votes
May 23rd, 2017
Verified purchase

We've purchased replacement batteries for both an APC1500 and APC2200 on a regular basis and have been happy with the quality, price, and shipping.

Thumbnail of user mattq5
Matt Q.
5 reviews
1 helpful vote
April 29th, 2015
Verified purchase

Fairly easy to navigate and purchase, though I place a high value on delivery and long term support. Repeated patronage will depend heavily on this, but I'm encouraged so far.

Thumbnail of user richards477
Richard S.
1 review
0 helpful votes
June 2nd, 2015
Verified purchase

Website is easy to work with. Suggestion - when searching APC batteries by UPS model, it would be helpful to have the "RBC" number on that page for future reference.

Thumbnail of user danb257
Dan B.
4 reviews
1 helpful vote
June 2nd, 2015
Verified purchase

Most cost-effective solution to replacement UPS batteries that I found on the internet. Good selection, excellent prices, fast shipping. I would definitely recommend RefurbUPS.

Thumbnail of user allenm72
Allen M.
1 review
0 helpful votes
April 13th, 2015
Verified purchase

I placed my order on April 13 and discovered that it was delivered by April 17. It was packed well and was delivered on its own pallet (very heavy) which made it easier to relocate to its final destination at the plant.

Thumbnail of user anonymoust922
anonymous T.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

It hs been a good experience. If the product arrive and is in working order as expected it will be a great experience. Thank you!

Thumbnail of user michaelt1492
Michael T.
1 review
0 helpful votes
August 3rd, 2020
Verified purchase

It was harder to find the part number than I expected. I was able to get it from a previous invoice.

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