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RedShelf has a rating of 1.7 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RedShelf most frequently mention hard copy problems. RedShelf ranks 158th among Books Other sites.
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1,887 reviews
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It's just a convenient place for students. And I guess not only for them, because you simply insert the book's title or some keywords and it offers you a very broad range of books and you will definitely find osmething you are looking for. Other than that, as I am fond of audiobooks, this service comes in handy in this regard too. You can have your text voiced aloud after selcting needed pieces. So, no troubles in understanding what they are doing whatsoever! Props!
I'm not sure how anyone who needs an audio reader can stand how RedShelf works. The way it pronounces words that are hyphenated is comical. There is no natural fluctuation in the voice. Also for fun, when printing to PDF if there is an error it will take a percentage off the amount you can print even though it didn't print properly. Sometimes the highlight doesn't follow the speed of the reading. Online textbooks are supposed to be cheaper than the paper versions were 20 years ago and that is not the case anymore due to greedy companies. At least with the paper version we could sell back. Use some of your profits to do better and not just pay your executives.
It's just a convenient place for students.
And I guess not only for them, because you simply insert the book's title or some keywords and it offers you a very broad range of books and you will definitely find osmething you are looking for.
Other than that, as I am fond of audiobooks, this service comes in handy in this regard too. You can have your text voiced aloud after selcting needed pieces. So, no troubles in understanding what they are doing whatsoever! Props!
I was trying to purchase my ebook with a U. S Credit card but being physically in Canada. Reached out that evening to submit a request. Mentioned it was time sensitive. I got an e-mall back from "Marshall". IMMEDIATELY. He removed the conditions and I purchased my book within minutes. This is hands down quickest and one of the best customer service experience I had. Plus, we joked back n forth and seem like a stand up gentlemen. Give him a RAISE and Promotion STAT.
Tip for consumers:
n/a
Products used:
ebook
Great customer service from Angel Ruffin in my order #*******. The ebook wasn't showinf up, but I was able to retrieve it.
Thank you for helping out, it was so fast that I didn't need to stress out much. I emailed midnight and slept and woke up with my problem solved.
They are quick to respond, have excellent customer service, and are so friendly and professional! I really appreciate the help and will definitely be using them again.
Products used:
I ordered two text books for my upcoming semester at college! Good prices and convenience!
Excellent / Exceptional response in reply to my concerns via email.
Outstanding customer service.
Awesome job Vishaal!
Products used:
There was a mishap between serial numbers for a book that I needed for a specific course , which resulted in an incorrect purchase. Vishaal was able to solve this issue in a fast and timely manner.
I was extremely satisfied with the quality I received at RedShelf. I can also say that from my own experience that Victoria is the best customer service representative I have dealt with ever. She was very professional in processing my request in a timely manner. I will definitely come back to RedShelf in future and will definitely recommend it to anyone for shopping.
As a high school teacher it is very difficult to keep teaching in the virtual setting setting and red shelf and SDC publications has made my life much is my life much simpler... When some of my students forgot their passwords Victoria in customer service was ais was absolutely wonderful to work with with repeatedly.
Red Shelf has great prices, a large selection and superb customer service and technical support. Thank you Redshelf.com for making my student life and personal life better with your books!
I ordered a book for school that had a video sería I could not access. I wrote customer service and was helped immediately.
I emailed redshelf about getting a refund because i purchased the wrong book and my order was non refundable but i emailed them someone answered right away and issued me a refund honestly i will be getting all my books from here now because it is hassle free
Vishaal was very good - quickly got the code for the student. Problem was solved in about 2 to 4 hours
Hi Steve - We're happy to hear that Vishaal was able to help get your student access to their materials! Our Customer Experience Team is always available if you have any other questions or issues. - AM
You can access the books from anywhere and anytime. You can create your own study guide for your test preparation.
The customer service is so good and they help me to solve my problem very fast and I am very satified. The Redhelf is reliable!
Products used:
biology text book
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RedShelf is an EdTech company focused on providing more affordable, engaging, and efficient digital course materials to millions of students nationwide.
Founded in 2012 and recently named one of the nation’s fastest-growing private businesses by Inc. Magazine, RedShelf is a Chicago-based EdTech company helping to make education both more affordable and more effective through the use of digital instructional resources. Partnering with thousands of publishers and nearly half of all college and university campuses nationwide, we deliver 1 million+ higher education titles (textbooks) to learners on our awarding-winning eReader. For institutions, it's one piece of RedShelf's end-to-end Content Delivery System (CDS) for effortlessly distributing those materials, either through their campus stores or directly from their LMS.
Always happy to help, Hussain! Glad to hear Victoria was able to provide a top-notch experience.
- AM