• Redpost Equestrian

Redpost Equestrian

Overview

Redpost Equestrian has a rating of 4.9 stars from 7,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention customer service, next day, and delivery time. Redpost Equestrian ranks 3rd among Outdoor Clothing sites.

What reviewers want you to know

Positive highlights

  • I am very impressed by your consistently excellent levels of customer service.
  • My shopping overall experience was great and the delivery time was unbelievable!

Critical highlights

No critical highlights yet

How would you rate Redpost Equestrian?
Top Positive Review

“Just as described”

Jan H.
6/29/22

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Top Critical Review

“website works partially ok”

richard p.
5/13/20

website works partially ok. you had what I wanted but there was an introductory £5 offer which didnt get to me despite later talking to nice lady who said she'd send it over, however it never arrived

Reviews (7,183)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (95) delivery time (41) day delivery (15) shopping experience (14)
Thumbnail of user janh539
1 review
0 helpful votes
June 29th, 2022

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Service
Value
Shipping
Quality
Thumbnail of user amandax1
Amanda X.
5 reviews
0 helpful votes
May 13th, 2020
Verified purchase

I had a special request which I emailed Redpost Equestrian as it was coming up to my ponies birthday and I had ordered his gift with lots of other bits and bobs and Eve made sure that I received my order on the day of my boys birthday so he could enjoy his treat! I appreciated it so much and have already placed a second order which arrived very prompt! I would highly recommend Redpost Equestrian as they have the best customer service, great products at competitive prices!

Thumbnail of user gr183
1 review
0 helpful votes
June 19th, 2022
Verified purchase

A fab coat and great service as wrong label on 1st coat, so it was wrong size. But return was easy and correct size sent quickly back.

Thumbnail of user amandad445
Amanda D.
1 review
1 helpful vote
May 27th, 2020
Verified purchase

Even though the item was displayed as available on your website, it was indeed out of stock- bit I was contacted immediately to advise and offer an alternative at a discount. I had wanted the original item, and added all the other items to make up to free delivery level. But I'm more than happy with the customer service and prices!! And swift delivery, not hampered by original item being out of stick. Thank you. I will use you again and recommend!! My sister recommended you, after buying birthdays gifts for me from you !!

Thumbnail of user melissad133
Melissa D.
6 reviews
1 helpful vote
May 11th, 2020
Verified purchase

Fast and speedy delivery, products were fairly priced if not cheaper! I bought a girth that turned out to be slightly too small and needed to return it, their offer for a free item exchange was perfect and their returns/exchange form was so simple to fill out. An Email came through with in a couple of days from posting my parcel that my new item is ready to be sent out! Really good company!!

Thumbnail of user gailm698
0 reviews
0 helpful votes
June 27th, 2022

Product easily found, at competitive price and was despatched promptly, Have used Redpost previously and will continue to use for my equestrian purchases

Products used:
Arc Equine

Service
Value
Shipping
Quality
Thumbnail of user charlottep309
1 review
0 helpful votes
May 28th, 2022

I love ordering from Redpost, their range of products is amazing, their customer service is second to none and, and their delivery time is incredible! Would definitely recommend :)

Thumbnail of user autumnc24
Autumn C.
1 review
0 helpful votes
January 31st, 2019
Verified purchase

This is the only website that had the LeMieux Tangerine pad and bonnet in stock, and that ships to the US for less than $50 :) I'm super excited for them to arrive. Thank you!

Thumbnail of user cww5
CW W.
2 reviews
0 helpful votes
June 8th, 2020
Verified purchase

Very easy website and ordering was straight forward. Delivery very quick. I rang customer services as needed to exchange rug for the next size.Very helpful and explained exchange process, which turned out to be very easy and free (1 per order). Lady also put next size aside for me to send out once smaller rug received back. Haven't received new size yet but so far very happy with the service.

Thumbnail of user claireg217
1 review
0 helpful votes
June 2nd, 2022

I usually buy this item from Amazon then found it was cheaper here even with the postage added on. Very good service

Thumbnail of user lisav83
Lisa V.
9 reviews
21 helpful votes
December 12th, 2019
Verified purchase

Super fast shipping to the USA! Really pleased with my purchase and would highly recommend to my friends!

Thumbnail of user ajs38
AJ S.
1 review
0 helpful votes
October 23rd, 2019
Verified purchase

Your in house service staff were very helpful and your online store was easy to navigate. Dispatched and received much faster than originally expected. You are my first port of call for good quality and value for money equestrian products. I like the fact that I can use my points balance (no matter how small) to discount any product in my shopping basket. Other stores should follow your reward scheme and ability to redeem without a preset quota. Thanks!

Thumbnail of user geraldinew28
Geraldine W.
1 review
0 helpful votes
November 8th, 2019
Verified purchase

A prompt and efficient - no complaints! Plus the product was perfect for my horse/riding crazy granddaughter.

Thumbnail of user mrsn8
Mrs N.
1 review
0 helpful votes
December 16th, 2014
Verified purchase

Super quick delivery ordered at 11am and was delivered 9.30 next morning! Very pleased with quality of products received as well.

Thumbnail of user christinao22
Christina O.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

I had a fantastic shopping experience with Redpost Equestrian. The items I ordered were in excellent condition and well packaged. Delivery was very quick. My order qualified for free delivery but I chose to pay £1 to upgrade to faster delivery- my order arrived two days later. I needed to return one of the items so I contacted Redpost and received a friendly and helpful reply. They processed my refund the day after receiving my return- much faster than any other online retailer. I will definitely be ordering with Redpost again.

Thumbnail of user denises178
Denise S.
5 reviews
1 helpful vote
October 13th, 2016
Verified purchase

Great easy website. Speedy ordering process...prompt delivery with return paperwork...which wasn't required as I've kept my purchase. Thank you

Thumbnail of user susanq22
susan Q.
2 reviews
0 helpful votes
January 18th, 2019
Verified purchase

very very pleased with the service i received, from ease of ordering to receiving my boots. excellent service

Thumbnail of user mstobarto
MStobart O.
1 review
0 helpful votes
December 31st, 2019
Verified purchase

After being let down with delivery for the 2nd Christmas running by another online equestrian supply outlet, I was most pleasantly surprised to not only find the same goods at a cheaper price on your site, but to have them delivered promptly too. Excellent service all round. Couldn't be happier and will definitely shop with you again.

Thumbnail of user michaelm2319
Michael M.
1 review
0 helpful votes
June 10th, 2019
Verified purchase

Very straightforward and easy process.
Found what I was looking for instantly and the checkout was super easy and quick.

Thumbnail of user annem634
Anne m.
1 review
0 helpful votes
February 25th, 2020
Verified purchase

Quick easy ordering , hopefully products will arrive on time and are as described. Will definitely use again if items as they should be

Thumbnail of user annc133
Ann C.
5 reviews
0 helpful votes
March 4th, 2016
Verified purchase

Excellent service . Fast delivery very efficient . Bought Ariat close contact chaps quality as always great good product .

Thumbnail of user katharineg8
Katharine G.
1 review
0 helpful votes
January 4th, 2019
Verified purchase

Love Redpost shopping. I have never had any issues with the items or deliveries. My first choice for equestrian shopping!

Thumbnail of user charlottel121
Charlotte L.
1 review
0 helpful votes
December 15th, 2019
Verified purchase

Bought the fleece coat for my dog and it was too big. Brilliant service return easy and replacement sent free of charge.

Thumbnail of user kated133
Kate D.
1 review
0 helpful votes
June 1st, 2020
Verified purchase

I can always find what I am looking for at Redpost, they carry a wider variety of stock than most saddlers, with more premium brands and the service is brilliant

Thumbnail of user frannieu
Frannie U.
1 review
0 helpful votes
April 29th, 2020
Verified purchase

Superb! Great range of products at good prices and my order was delivered less than 21hrs after placing it on the website!

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