• Redpost Equestrian

Redpost Equestrian

Overview

Redpost Equestrian has a rating of 4.9 stars from 7,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention customer service, next day, and delivery time. Redpost Equestrian ranks 3rd among Outdoor Clothing sites.

What reviewers want you to know

Positive highlights

  • I am very impressed by your consistently excellent levels of customer service.
  • My shopping overall experience was great and the delivery time was unbelievable!

Critical highlights

No critical highlights yet

How would you rate Redpost Equestrian?
Top Positive Review

“Just as described”

Jan H.
6/29/22

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Top Critical Review

“website works partially ok”

richard p.
5/13/20

website works partially ok. you had what I wanted but there was an introductory £5 offer which didnt get to me despite later talking to nice lady who said she'd send it over, however it never arrived

Reviews (7,183)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (95) delivery time (41) day delivery (15) shopping experience (14)
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Shelagh C.
1 review
0 helpful votes
June 13th, 2019
Verified purchase

Did have a few probs as came up with wrong email but very helpful staff via chat (Laura) made a few suggestions & I then managed to place it OK.

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Sarah A.
5 reviews
0 helpful votes
September 30th, 2019
Verified purchase

All good service wise. Item has been returned for exchange as product sizing not too clear. I am exchanging for smaller. I thimk that's probably Horsewear lack of info rather than Redpost.

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trinette C.
1 review
0 helpful votes
February 7th, 2019
Verified purchase

this is my first time shopping with Redpost Equestrian. I am from Australia, I would definitely purchase more breeches if I was to know the rise of the breeches as it is not mentioned against each product. other than that. very good website easy to navigate around. congratulations to the owners
have a good day
regards
Trinette Crawford

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Michael B.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

The cart section could be changed a little to edit the desired quantity of an item. It would also be nice to view shipping options and charges beforehand.

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Sophie H.
1 review
0 helpful votes
December 13th, 2019
Verified purchase

No issues - it's just not a particularly memorable site so I may not remember to recommend it to others.

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Samuel C.
1 review
0 helpful votes
November 15th, 2016
Verified purchase

I bought two Amigo foal rugs, a 4' and 4'6" for the foal to grow in to.
The 4'6" arrived damaged with the belly strap unattached.
Luckily the foal has a few weeks to grow so I will have the rug repaired at my own expense which was slightly disappointing. Howerver, when intact they will be nice rugs and the service was fast and efficient.
Thank you,
Sam.

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Roger I.
4 reviews
0 helpful votes
May 28th, 2020
Verified purchase

From a couple of points of contact, one by e-mail the other by telephone, they were very prompt, professional and polite.

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AyakoK G.
1 review
0 helpful votes
June 10th, 2020
Verified purchase

It took over two weeks till I recieved the package to Japan.(Maybe because of Covid-19?)
I am very happy with the price and service,so I will use this store and recommend to friends unless we're not in hurry.

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Naomi G.
1 review
0 helpful votes
January 7th, 2017
Verified purchase

I was disappointed that the packaging was split on arrival. Luckily nothing was missing. I needed to google how to fit the pad but apart from that, all good!

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Sandra R.
1 review
0 helpful votes
October 7th, 2019
Verified purchase

So far so good, but until the items arrive and the VAT etc., is sorted and I see final charges it's tricky to be "overly confident". Website is great though.

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Pam W.
3 reviews
0 helpful votes
June 29th, 2020
Verified purchase

The actual service and delivery from redpostequestrian was excellent. The product, a spray to clear a wasps nest, which is no reflection on redpostequestrian as it is a proprietary product, does not seem to work. Two sprays and the wasps still seem to be returning undeterred.

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Aisha S.
1 review
0 helpful votes
July 21st, 2019
Verified purchase

Some of the size guides didn't include sizing for the product I was looking at. I can't remember which product but it was a kid's item, adn the size guide was for adult products

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Jennifer O.
7 reviews
0 helpful votes
December 3rd, 2019
Verified purchase

The products and service was very good, but unfortunately the packaging was poor and the delivery bag was 3/4 open, so very lucky the gloves did not fall out!!

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Janice K.
2 reviews
0 helpful votes
January 7th, 2019
Verified purchase

It is a pity that p&p are charged for a voucher and then repaid back. Surely emailed vouchers should have free delivery at the point of purchase.

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Catherine O.
1 review
0 helpful votes
July 28th, 2019
Verified purchase

4 stars was because the order process was a it hit & miss, kept having to go back and do things again. Once ordered, items were delivered quickly and as described.

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Chris P.
7 reviews
1 helpful vote
November 28th, 2014
Verified purchase

Over all a very good service. The websight is easy to use and the prices are very competitive. In my case, the product was cheeper than if I had bought it on the owners own web sight. The delivery was quick and I was informed of the name of the driver and the hour window that he would deliver my product. Very good.

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Scilla V.
1 review
0 helpful votes
December 13th, 2019
Verified purchase

I ordered a Le Mieux Murren hat for my daughter-in-law who runs a Livery Yard near Marlborough on the Downs. My order was seen to promptly: a query I had was answered satisfactorily, and I was kept informed of the progress of the order from Redpost to my address throughout. The parcel arrived promptly. I was interested in that the Redpost yard is within a mile of a medaeval house my parents once lived in in a remote corner of Devon near Totnes.

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anonymous T.
3 reviews
0 helpful votes
December 12th, 2019
Verified purchase

Did keep freezing when trying to click through christmas card selection - would have bought some if it hadn't.

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Jasmine E.
1 review
0 helpful votes
February 8th, 2020
Verified purchase

Easy to use website and they were able to replace a product that was no longer in stock with a very similar one, very pleased

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Dominika X.
1 review
0 helpful votes
March 19th, 2019
Verified purchase

I wish there would be more information about the products. Ordered one of the Likit toys and it didn't mention whether it has 1 or 2 likita insert, nor if it comes with any, so I have ordered only one and had to go and find shop locally to get more inserts.

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Sarah C.
1 review
0 helpful votes
October 31st, 2019
Verified purchase

Very happy with the service from Redpost Equestrian. My order arrived quite quickly to the South of France. All the products were as expected and of very good quality. Particularly pleased with the fit of the size small ARIAT Beat the Heat SUNSTOPPER glitzy top. It is perfect. Thank you.

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Dawn C.
1 review
0 helpful votes
September 11th, 2019
Verified purchase

Shipping costs, I can do other overseas shipping free when I spend over $150 (ie. corkfarmequestrian)

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Lorna J.
1 review
0 helpful votes
June 25th, 2020
Verified purchase

I ordered a voucher for a friend, I thought it odd that postage was added as they are emailed however I got an immediate refund on this element so satisfied overall.

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Phillipa W.
1 review
0 helpful votes
March 26th, 2019
Verified purchase

had some difficulty trying to get a different billing address to delivery address - had to start again!

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Coral M.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

Still waiting for delivery therefore unable to comment on the goods

Always had a fab service for previous orders :)

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