• Red Lobster

Red Lobster

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Overview

Red Lobster has a rating of 1.83 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Red Lobster most frequently mention endless shrimp problems. Red Lobster ranks 277th among Restaurants sites.

  • Service
    37
  • Value
    31
  • Shipping
    8
  • Returns
    10
  • Quality
    29
Positive reviews (last 12 months): 14.3%
Positive
4
Neutral
0
Negative
24
4
See all photos
How would you rate Red Lobster?
Top Positive Review

“Just Amazing Service & Food”

Melissa L F.
10/26/23

My husband and I went to Topeka Kansas Red Lobster on 24 October to celebrate his birthday. We go there every year because that's where he always asks to go. The food, service and staff were amazing! (This was around 3:30). Our waiter Mark (name tag actually read re "Mark" able, was open, knowledgeable, friendly, attentive and had a very warm sense of humor. In addition, because my husband and I are both veterans, Mark didn't forget that we recieve the veteran discount. (We inquired about it first). The food was hot, delicious and enjoyable. Paying the tab was also a breeze. I cannot recall the last time I felt compelled enough to leave a positive review at a restaurant. Extremely good job done by all! Great job indeed.

Top Critical Review

“Lousy meal”

Jeff H.
2/4/24

Lousy.lousy.the lobster tails are so small you are lucky to get 3 bites but the price reflects a large tail I order one lobster with baked potato and it took 1 hour after I got my lobster to get it. I was so pissed I sent it back. Our guest with us were served a shrimp platter the was cold. A waste of $150.00. Never again..

Reviews (76)

Rating

Timeframe

Other

Thumbnail of user feliciac193
1 review
0 helpful votes
June 29th, 2022

We went to Red Lobster; the Hattiesburg MS location to celebrate our wedding anniversary.
We were told that did not have the salad dressings that both me and husband prefer. The biscuits were burned on top and did not taste fresh. Was hoping for a better experience.

Thumbnail of user daniellec90
4 reviews
4 helpful votes
July 31st, 2017

Went in to celebrate Crabfeat. We were famished so ordered an appatizer right away. Took over 30 minutes for the server to come back after taking our order. We were able to our salads but he forgot to put our appetizer order in. Took the server 15 minutes to take my credit card. Normally I don't complain but they were not even busy and the server never once apologized or communicated why things were so slow.

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