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Claim Your BusinessRed Lobster has a rating of 1.83 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Red Lobster most frequently mention endless shrimp problems. Red Lobster ranks 277th among Restaurants sites.
My husband and I went to Topeka Kansas Red Lobster on 24 October to celebrate his birthday. We go there every year because that's where he always asks to go. The food, service and staff were amazing! (This was around 3:30). Our waiter Mark (name tag actually read re "Mark" able, was open, knowledgeable, friendly, attentive and had a very warm sense of humor. In addition, because my husband and I are both veterans, Mark didn't forget that we recieve the veteran discount. (We inquired about it first). The food was hot, delicious and enjoyable. Paying the tab was also a breeze. I cannot recall the last time I felt compelled enough to leave a positive review at a restaurant. Extremely good job done by all! Great job indeed.
Lousy.lousy.the lobster tails are so small you are lucky to get 3 bites but the price reflects a large tail I order one lobster with baked potato and it took 1 hour after I got my lobster to get it. I was so pissed I sent it back. Our guest with us were served a shrimp platter the was cold. A waste of $150.00. Never again..
Went out for dinner to celebrate a friend birthday and ended up having the worst evening ever the waiter had a attitude didn't bring me what I ask for and to top it off when I paid cash when he returned my change it was $20 dollars short so when I talk to the manager he said it was nothing he could do and asked me to leave I called the police and he also asked me to leave said I was trespassingso I called the manager over the restaurant and she also did nothing because I raised my voice when they asked me to leave woooow unbelievable so please if y'all pay with cash counted.something real fishy going on I feel like a victim being accused of stealing my own money Unbelievable
Overpriced, overcooked, small portions, baked potato cold with no butter, changed for the worst. Over after 40 years!
Toilets won't flush. Hot and stuffy in restaurant. Bad Mac n Cheese. No manager was seen. I'm not…..
Walked in, noticed 9 tables being used, server told us to wait table was being cleaned. Waited for 5 minutes, noticed manager by kitchen entrance with hands in pants pockets talking to the serverwho told us to wait., he looked our way then sauntered over and asked us if we'd been helped. We sat at 412, server arrived took order between 425 to 427, drinks brought 436,443 biscuits n salad brought, wife asked for Xtra ice, ice brought 451,457 food brought we asked more biscuits. Server did good job over all, it is management that needs to be more on hand tending to guests needs.you can't manage from kitchen entrance and definitely not with hands in your pockets, seems like everytime I saw him, he had his hands in his pockets. Sunday ticket ******* store 6356
Waited 25 minutes to be seated, though we arrived early and barely no one else in the restaurant. Once seated, waited another 25 minutes, till one of us found a hostess and asked when we could order our drinks. Waited another 25 minutes before our food arrived. We were about to ask for our drink bill, so we could leave to find a different restaurant, when our food finally arrived. We won't be returning. This wasn't the first time, we had problems at this location.
My husband and I went there on Friday, May 26,2023. He ordered the Admirals Platter with more flounder instead of clams as clams are too tough to chew. Nothing was said about a $1.99 charge from substituting. He was told he had two sides and he chose a salad and baked potato as that has always been his sides. Nothing was mentioned about a salad no longer being a side. He was charged $2.99 for the salad and was not asked about his second side. I ordered all you can eat Shrimp and chose the linguine Alfredo, Walt's favorite shrimp and a side baked potato. My potato was underbaked and I could only cut it in chunks to eat. The Linguine was a scoop of stuck together noodles with a small amount of sauce drizzled over it and 4 shrimp. We always drink water when eating out because nobody Carries caffeine free diet cola. Our waitress was adequate except for omitting the extra charges, so we left a 15% tip. It cost us $63.00 for the two of us to eat. Their good seafood has gone up 33% and down in quality. We will not be returning.
We usually got there on Christmas Eve,but made the mistake of not checking the prices beforehand.It seems that most dinners were almost $10 more for the entrees we choose.I believe it is not their fault but because of the democrats policies of the past two years Will not be eating there again unless we hit the lottery.Or that the democrats are overthrown.
Tip for consumers:
None
Products used:
Dinner entrees
We ordered a steak and a seafood combo. The grilled scallops were tiny, and the garlic shrimp scampi tasted like it was made with a cheap garlic powder (all salt, no garlic) with nary a sign of real garlic. The scampi shrimp was barely larger than what you'd expect in a shrimp cocktail. The baked potato comes plain. Only one server was working, so service was very slow. My 94-year-old mother had to ask for help packing her to-go box with the food she didn't eat. The steak was "nothing to write home about" for $29. We won't be going back.
Last Last Last Tuesday on my meemaw's birthday we went to go eat at Red Lobster for my meemaw's birthday on her birthday. I was intrigued by the shrimp cocktail and had to order it. However, once i finished consuming the dish, i was extremely CONSTIPATED! What is going on at red lobstaur?
I wanted to advise that the crablegs that I ordered on Father's Day at Red Lobster 6296, were extremely overcooked. While I was full when I left I was very unhappy.
This is the worst red lobster I have been to smells like an old couch from the 70s it's hot on a real hot day food seems to be frozen you can taste it in the food the front of the house is out dated will be my last time here. The mesquite tx restaurant is bad. Food quality is about a 5 out of 10 at best.
I am 76 years old, Came in with a 90 years old female. She ask a question about the food she was told read the your meun, she said miss i cant see i am about 90 years. She replied i cant see i for got my contacts home. I order fish and chips, I said i dont like chip she said you can get something else in place ok. So i got cole slaw she charge me extra. Bring the food never came back we ask for some they went and got our waiters. I payed cash i said can i have a reciet' she said do you need one, of course i do. The food was ok we ask for a box was too upset with her to eat.
My wife and I go to lunch at the Red Lobster at Southtown in Bloomington MN about twice a month. Crystal is one of our favorite waitresses in our many years of dining out. She's the reason we go back. I joined the Rewards program last year and it is a joke. Three times now I have moved my rewards total to the strike point and had all my past points removed when I scanned in my last meal. The supposed (stupid) 90 day cancellation policy cannot be the reason, although I have no way of tracking my past credits. Also the food portions are smaller and the Lunch specials have all but gone away. Once a great franchise is now mediocre at best.
Bery gud it is god end it wes ecceptional it was the most deliciously bad meal Ive ever had it was bad sad and it made me mad
Once upon a time, in a land far, far away... was a family restaurant called Red Lobster. They offered good seafood at fair prices and service was terrific. Fast forward to today and, well... where did you go Red Lobster? We stood at the door waiting to be seated in the Bridgeport, CT location and from asking for water here times to asking for extra napkins three times to getting our order completely wrong... it pretty much was downhill from there. Tried to pay at the table kiosk and it kept asking for my email, address and phone. I hit skip 4 times and it looped right back to it so I walked up to the wait station and asked to pay. The girl said she couldn't take my payment because I had to do it at the table. I said what do you think I've been trying to do for the last 20 minutes. Another woman came over and said she would do it so she started to take the payment and then handed it over to our waiter. To say we couldn't get out of there fast enough is an understatement. Never again Red Lobster... Never again!
Tip for consumers:
Just don't go..stay away. It's a one star restaurant pretending to be a 4 star
I would really love to give them a better rating because I do like their food. But for what you get and the price of the meals I feel they are outrageous. Even if they lowered their prices the serving size in my opinion is very small, to small. So if you have money to blow go for it but if you have never eaten there don't expect a decent serving size.
We went to Red Lobster in Johnstown, PA last night. Ordered all you can eat shrimp. You can order two different kinds of shrimp. Took 20 minutes to get our food. Food was delivered by another server. When our server finally came around again to check on us we tried to reorder two again. Was told we could only reorder one because of computer problems. We each ordered one. The server messed up did not bring the right order for my wife. The food was cold and fried shrimp were gummy. Finally got correct order for my wife but it was also cold. Ordered a drink refill but she kept forgetting to bring it. Finally got it but was really frustrated and got the bill and left. So in a nutshell, horrible service and cold food. Not worth the $60 it cost for that experience.
It's been AT LEAST 20 years since I've eaten at a Red Lobster. After going to one on New Year's Eve, (my wife got a Gift Certificate from a Doctor at Christmas), it will be AT LEAST another 20 years, if not longer, before I dine there again! Got Surf & Turf. The Lobster was a very small portion that tasted like rubber. The Steak had no taste whatsoever. Red Lobster is overrated and EXTREMELY OVERPRICED! Never again!
There food does not taste quite the same like it use to be. Changes definitely need to be made
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