• redBus

redBus

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Overview

redBus has a rating of 1.13 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about redBus most frequently mention customer care, bad experience, and book tickets problems. redBus ranks 433rd among Hotels sites.

  • Service
    52
  • Value
    52
  • Quality
    51
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
37
33
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Very bad experience with red bus.customer care is very poor.
How would you rate redBus?
Top Positive Review

“Very good journey”

Irshad A.
1/31/22

Zingbus so good, in and departure time so good... I am happy and enjoy full journey... 100 % safe journey...

Top Critical Review

“RedBus - Unethical people and business”

Karthik T.
2/9/24

This company's website had an error while booking tickets. Hence rebooked it to realise they have charged us twice. When we ring them the number doesn't work and their customer service team / grievance officer do not take responsibility and simply closes the compliant received proving some dumb excuse / response. It is a shame these sort of unethical businesses still exists.

Reviews (156)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (30)
Thumbnail of user rajug10
1 review
0 helpful votes
October 20th, 2022

When book my book my trip 30th last month without net payments, I received email statements said i paid invoice, during my trip I had complaint to the particular travel agent, they said l I can pay by cash while boarding, I have paid by cash. Later a week I am getting call from... paylater.com. Stating that still my bill not been paid,. Regarding this issues I tried calling rebus helpline. Never reached the customer service... so bad. The auto call center service pathetic. Simply stupid system... Regarding this issues still receiving call from paylater.com... customer service centers. Very difficult to find them... so bad..

Tip for consumers:
Yes

Products used:
Ticket

Service
Value
Quality
Thumbnail of user kunikag1
1 review
0 helpful votes
November 15th, 2020

Booked the ticket, the customer care doesn't have any idea they people are not responding properly sometimes the contact numbers are not working.
A bad day with redbus
I will never recommend this as an option.

Thumbnail of user rahulk120
1 review
0 helpful votes
May 8th, 2019

RedBus customer care number helpline 24 house any call, state number helpline 24 hous RedBus customer care number helpline*******302///*******302 ll*******302//

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About the business

RedBus India world? ۪s largest online bus ticketing platform offers bus travels, ac volvo bus, hotels & bus hire at best rates. Easy cancellation & Instant refund.

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