Realtor.com has a rating of 1.64 stars from 813 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Realtor.com most frequently mention customer service, credit card, and zip code problems. Realtor.com ranks 1089th among Real Estate Other sites.
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Stephen is on time, reliable, & has great people skills. He appears calm but is quick to be of service. He sold my place & got me another so that I closed & sold on the same day. Not an easy feat but he accomplished it.
I was interested in an unit in Delray Beach and it was available on the realtor.com website. The website wanted me to pay an application fee of USD 52 and after the payment was made I received a SMS that the unit was unavailable. Is this a swindle, or not? If a unit is unavailable the website should not be asking for an application fee!
I have been searching for a rental in Atlanta for over a month. Sadly, I am becoming an expert at finding high-jacked listings. Not what you want when looking for a new home. When I report the listing, they check and either remove or update, which is a plus. But I want to find somewhere to live, not investigate whether or not it is an actual rental or location. Use realtor.com sparingly, and check, check, check! Especially if someone contacts you directly via text.
Yet again I write about these crooks.
A listing (Woodward Drive. Abbeville. AL) has a photo...and little else.
Contact info is a realtor with no idea of this listing.
Actual realtor is Tom T-Bo Hattaway, a novice realtor with only this listing, which is listed as sold or available. Listed 2 days ago.
FYI, I have heard that they charge real realtors an incredible amount to handle the sale of one of their referrals.
Do NOT use one of their referrals!
Products used:
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I have been paying realtor.com for leads as a Real Estate Agent for the last few months. So far it produces consumers who already have agents and/or consumers who are not pre-approved, many of whom are in the "lookey-loo" stage. Additionally, these consumers use you on realtor.com's site as their personal admin [ all-the while you are paying to get good leads from Realtor.com]. Zillow far surpasses realtor.com as a lead gen system albeit significantly more costly, but effective. I'm not happy but the jury is still out.
Tip for consumers:
Don't spend a lot of money with them and you won't be as dissappointed.
Products used:
Advertising
Always the prices is under market prices,they don't care. Every body else is high.I don't trust them.
Faxed in all my information along w/ application fee, except for my soc sec card & DL for my protection. An made it clear upon viewing the property i would bring in my soc sec card & DL To agent. It too her 5 or more days to respond. She does not return or answer calls in a timely manner if at all. Then she requested that i resubmit another application. So i emailed her an let her know i was no longer interested. An to send the m/o back to me.
I have used this website for several years. They have stats for neighborhoods such as school ratings, noise, traffic. They use to have most important one CRIME. I texted several times in the last year and half and they said they are working on it. Really year and half. I just wonder why they are hiding that. Interesting!
I bought a house through Realtor.com in July. I was told of the "Buyers Rewards" program where you get a 0.3% rebate within 2 months of submitting the form, after you have closed on your house purchased. I promptly filled this out and gave it 2 months before inquiring. I have called them several times and have sent several emails. I get the same response saying that it has been referred to their Accounting department and they are processing this. They also state that my real estate agent hasn't provided something that they need. I have spoken to my real estate agent and his manager a few times and they do not know what they need to provide. It has become very clear that the Buyers Reward program is just a scam to get people to utilize their services. Aside of this issue, my homebuying experience went well, but this is their advertised program and I expected that they would honor it. I will never use realtor.com and will advise anyone that I know in the market for a house to use a company that honors their claims.
I do home searches everyday as an investor. Realtor.com gets it's updates from the MLS; as I understand it, so do other Websites. The problem with realtor.com is, it's drop down menus do not function well, you have to re-enter data when you change a location even though it might be the next town over. And, sometimes the drop downs do not work at all and you can't enter any price selections. The tax data does not necessarily match the tax information from the county's records. The map function is probably tied to googlemaps, however I looked at 10 houses today with difficulty, switching between Trulia and realtor.com because either selecting the price of the home wouldn't work, the actual information on the home would not open at all, or the map location was completely off by several streets. Very frustrating. If you are doing a one time search in one town, it's okay. I'd suggest using Trulia or Redfin which are not perfect, no site is, but they are more consistent and reliable in my opinion than realtor.com.
The sample is too weak. I'm getting dozens of calls, but most of them just don't work out. I have a feeling things they've been spounging money from everywhere.
When i signed up with them the account manager gave me a price and 6 month term come to find out they took out more than what was said and tried to have me in a 12 month contract. Just last month they fixed the price with no apology. I then find out account manager is no longer at company. I canceled the contract but they had me pay a $300 fee to cancel. I will not be using them again
I hired Jenny Young realtor in Northern Kentucky. She is very nice but it took her a long time to get pictures of my home
Online. Jenny doesnt like to making changes
Or negotiate. Jenny's phone was ringing constantly so it is hard to have a meeting.
Jenny needs more experience.
Tip for consumers:
list more prices
Products used:
none
I signed up with Realtor.com, 2 months ago and purchased leads for 2 cities. Paid for the full year to take advantage of the 10% discount. Right at $3000 and 60 days in, I wanted to share my disappointment.
So far I have received 7 leads, out of these 7, I have contacted them within minutes of receiving the lead. Email, text and of course the call first. I actually spoke with 2 on the phone, with an answer of we had to fill this out or couldn't browse more listings plus I am not looking for a realtor right now. One I point blank received a STOP message back and the other 4 NEVER responded to my interactions AND follow ups. So 60 days later, an absolute waste of my time, no actual person that responds and no contact info that is usable :/ to say I am disappointing is a nice way of saying it. I know 100% sure that the reason they book you in a 1 year commitment is because everyone would bail within the first 2 month!
While they have houses on MLS, they have multiple homes that are just a scam to get realtors potential business. All these websites do is give realtors grief from clients like me that say "but it's on realtor.com". So frustrated. Constant dead ends and solicitations.
I signed up for a marketing package years ago. Back around 2007. Part of the program was large full color post cards that would go to certain streets within the zip code I purchased. The quality of the post cards was poor. Thin, flimsy not thick at all, they would arrive tattered. Yes, I included my own address so that I would see the product that was going out on my behalf. I paid for the program for several months, don't remember exactly how long; I ended the contract pre-mature. Several of the leads must have been drinking wine at 2:00 a.m. as they did not remember filling out a form. I did in fact eventually get 1 client, which equated to 1 listing and 1 sale from the leads obtained at the time. My cost was in the mid three hundreds per month. The leads were typical leads you've got to work them a long time (typically years). It takes more than 3 or 4 phone calls. The overall package, the ease at which the plat form worked and the quality of the materials was not good enough. I eventually mailed a return receipt requested letter - I got out of my contract. My basis was "deceptive trade practices"... I think its wrong wrong wrong for NAR, Realtor.com or Move to sell leads back to agents. All leads should go to listing broker end of story. Ive committed since to never pay for another lead ever! I also believe that the Realtor.com plat form should be the same for all. I do not believe that agents should have the right to purchase better pages. Realtor.com is a national MLS for the public. It should all be the same and all of the leads should go to all of the listing brokers. This is a money making machine placed on the backs of hard working agents.
What are you guys thinking? Your website is a mess. I put in waterfront and it shows me acreage. I have been using realtor.com for over 10 years. You have tweaked it over the years, but it is now fatally destroyed. It's now Zillow. Maps are bad. No order of anything. New aren't first. Just an absolute abortion. Sometime you should just leave well enough alone.
I saw the commercial on TV where Realtor.com presented as the most accurate website about real estate. I went there to see info about my own house and found that Realtor.com shows wrong basic data: 2 bedrooms instead of 3,0 bathrooms instead of 2 and many other features are missing. I sent them couple emails asking to correct the data to match my county public records but after a months of waiting the issue is still there. The only site that shows everything correctly is Z...
I would not recommend Realtor.com for your real estate research as they do poor job to improve data accuracy.
Tip for consumers:
Double check with other real estate sites and Realtor.com data are very inaccurate.
What's most frustrating about realtor.com is that it seems to waver between working pretty well and having major issues. One issue on their website today, ironically, is that the feedback link doesn't work. But the more important thing that's bugging me right now is that I keep entering notes for saved properties - and, yes, I'm clicking the 'save' button for each - then when I log out and log back in later they're gone or have reverted to an earlier version of the note I had. This has happened about three times this week. I've been using this website for probably 15 years and this is a new thing. I don't know if it's a syncing problem or what, but it shouldn't happen. There's always some new frustration. The prior one was when all my saved properties got deleted. That time, the feedback button worked. I was told they had some software issue and eventually I got all my saved properties back. I've also deleted a number of saved properties only to continue to be told that I was at the max. This shouldn't be that hard. If they'd just stick to a design that works rather than continuing to change features all the time, I think they'd have happier customers.
Please see my two earlier reviews. A new update has appeared on my IPhone to the app, a week after the last update appeared to have lost my saved searches and saved properties. Has anyone implemented this second recent update? I am concerned that if I do, I will definitely lose my saved searches and saved properties and no amount of searching and clicking on dialog boxes with the wrong information will show my saved searches and saved lists.
Not user friendly - I know there are homes out there that match my criteria but this website doesn't show any of them. Why bother having the possibility to input criteria if you're not going to actually link that to any of the houses on your website. The only reason I'm giving it 2 stars is because I found my realtor through this site and he's amazing.
THIS SITE WAS WORKING GREAT UNTIL THE LAST BATCH OF CHANGES WHICH ESSENTIALLY REMOVES THE SEARCH FILTERS. NOW ITS FRUSTRATING AND CONSUMES WAY MORE TIME THAN BEFORE THE CHANGES. I FIND I AM HAVING TO SEARCH MULTIPLE SITES TO FIND WHAT I AM LOOKING FOR... IT IS UNDERSTOOD THAT IT IS BENEFICIAL TO KEEP UP WITH TECHNOLOGY BUT THIS LAST TRANSITION KIND OF LIKE GOING FROM A MERCEDES TO AN ANTIQUE VW BUG. ITS WAY MORE TROUBLE THAN ITS WORTH. HOPEFULLY ANOTHER SOURCE WILL MAKE ITSELF AVAILABLE.
What happened to this website? The layout used to be so clean and easy to use. It used to list a bunch of properties per page, and when you clicked on a property it showed all the relevant info about the house. Now it's huge pictures, and when you click on a house, the page is very cluttered, and it shows little information about the house.
This site is just too hard to use for searching houses.
How many times do I need to enter my criteria? The links at the bottom of the page don't even work. You click on a photo to make it larger and it jumps to somewhere else in the photos. I'll take my chances on Zillow.
The site, realtor.com, does not allow feedback although there is a feedback button at the bottom of every page you pull up on realtor.com, clicking on it does nothing. The site is as lame as all of the other real estate sites. As potential buyer, here this realtor.com and all other real estate sites, when I set criteria for a 2 or 3 bedroom home showing pages of 6 bedroom homes means I am done. If I am shopping for a 3 bedroom home then set the search limit to FIT EXACTLY THAT CRITERIA and stop showing me 6 and 7 bedroom homes.
This review is about Realtor Jenny Young Century 21 from Cincinnati. I am trying to help other people. I have known realtor Jenny Young for 30 years. She comes across as nice but if she gets mad at you she will give you the silent treatment. Which could be a problem if u want to buy a house. Jenny has become nasty and insulting and I have no idea why. I am legally disabled. I am not saying she isnt a licensed agent.
BUT ONE NIGHT OUT OF THE BLUE I GET A TEXT Saying I am not a close friend. Even after 30 years. THEN I WAS ACCUSED OF WANTING HER TO FAIL AS A REALTOR
I HAVE NO CLUE WHY AND I CANT FIX CRAZY. SHE IS NOW A HUGE SNOB and A
NARCISSIST. I HAVE BEEN TO HER HOUSE ONE TIME IN 30 YEARS. ISHE INSULTED ME WHILE I WAS THERE. I HAVE NEVER BEEN TO HER OFFICE OR WHEN SHE IS SHOWING A HOUSE. THE LATEST IS NOW I EMAIL TO MUCH AND I DO THIS TO STRESS HER SO SHE WILL FAIL. THE ONLY Thing I have asked her is could i be included when u go out. THAT WAS a BIG NO. I Really want to help her succeed but i cant get pass the accusations. I have never met the girls she says are her real friends. I thought i was a friend. Be very aware when u buy a house from her.
I AM NOT able to even talk to her she doesnt answer. Good Luck
Tip for consumers:
Not sure about this question i am just trying to complete it
Products used:
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Worked a lot with real estate web sites. Local broker sites are more helpful.
New listings can take 2 days to show on Realtor.com. Sold listings can stay on there for weeks.
Tip for consumers:
Google what you're looking for. Then scroll past all the national sites. Local real estate sites have better local information and the data is probably more current.
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