• Real Deal Pearls

Real Deal Pearls

Overview

Real Deal Pearls has a rating of 3.98 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Real Deal Pearls most frequently mention customer service, and timely manner. Real Deal Pearls ranks 6th among Discount Jewelry sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

Proactively asks for customer feedback

See all photos

What reviewers want you to know

Positive highlights

  • I believe everyone appreciates great customer service.
  • I will definitely be shopping with Real Deal Pearls again!

Critical highlights

No critical highlights yet

How would you rate Real Deal Pearls?
Top Positive Review

“Is this thing still on...?”

Testy M.
2/15/22

It's been a while since anyone wrote a review lol Is it the character limit? 100 seems like a lot I guess

Reviews (120)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (24) deal pearls (21)
Thumbnail of user testym1
1 review
0 helpful votes
February 15th, 2022

It's been a while since anyone wrote a review lol Is it the character limit? 100 seems like a lot I guess

Thumbnail of user gannong2
Gannon G. – Real Deal Pearls Rep

We had to put lives and e-commerce on hold in 2020. That's why it's been a while :)

Thumbnail of user sharonp130
1 review
16 helpful votes
April 16th, 2018

Mom an pop vance r great the pearl party is fun to either just watch or buy their product's. I buy the monster oysters because u get alot of beautiful pinks and cream sometimes mauve an peach colors. Vance made me a beautiful pearl strand with the silk thread and it's what I'm wearing for my daughter's wedding. He will be making the bridesmaids bolo bracelets with 5 Pearl's from the monster oysters and the one in the middle will be the accent color of their gowns. They are awesome to work with and make the party fun

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Sharon!

Thumbnail of user catheriner114
1 review
14 helpful votes
June 15th, 2018
Verified purchase

I could not be more happy with my purchases. Not only are they stunning but, it only took 4 days to receive it. They go above and beyond to make sure you are satisfied with your purchase and delivery. I cant say enough good things about Mama and Papa Vance! You have a customer for life with me. Cant wait til the next show, so I can purchase more of my favorites! I love the Fairy Tale Collection and a gorgeous pink ripple necklace! I am singing their praises because they are that amazing!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Catherine!

Thumbnail of user gaillec
2 reviews
16 helpful votes
April 21st, 2018
Verified purchase

Very impressed with the service I received. Especially as Vance came on earlier than normal, due to the time difference between our countries. My order is due this week, and I have had a tracking number sent to me, without asking for it. So I am more than happy. Look forward to receiving my pearls.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Gaille!

Thumbnail of user rashimahr
1 review
16 helpful votes
June 14th, 2018
Verified purchase

A one stop shop for your pearly needs. Both mama and papa Vance had been patient and gone above and beyond to assist in customising my jewellery to my request. Always ever willing to go the extra mile for customer and this will not be my last purchase from them. To many more customised order from RDP!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Rashimah!

Thumbnail of user ashiar1
1 review
9 helpful votes
January 29th, 2018
Verified purchase

I ordered my ring on Friday night and received it Monday afternoon! This was the best online shopping experience! The owners are great people and always willing to help in any way possible!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Ashia!

Thumbnail of user susannad1
1 review
3 helpful votes
April 15th, 2018
Verified purchase

Great customer service. Very attentive and fast delivery. Absolutely loved my ring! So beautiful and I've gotten lots of compliments.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Susanna!

Thumbnail of user cynthiam142
1 review
0 helpful votes
January 19th, 2018
Verified purchase

I really enjoyed the experience! They are all very nice and fun to watch! I'll be buying with them again!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Cynthia!

Thumbnail of user melissad72
1 review
0 helpful votes
February 26th, 2017
Verified purchase

First of all, they are fun to watch which is important. They interact, share their knowledge, and are very honest with their viewers about the pearl world.
I believe everyone appreciates great customer service. I have always gotten a very quick response from this company whether the question was via a private message or just written as a comment on their FB posts.

Thumbnail of user pamelab397
1 review
8 helpful votes
December 20th, 2019
Verified purchase

I got the most Beautiful Ripple Pearl ring. The Real Deal family is always so kind and knowledgeable. This is the only place I shop.

Thumbnail of user rebeccav20
1 review
20 helpful votes
May 2nd, 2017
Verified purchase

I would have to say both my experiences were wonderful. The first time I didnt know what to expect when seeing a monster being opened but, you all made the experience an awesome one. Then the second time I ordered your littles (kiddos) were there helping and that made the experience so much better. My kids loved seeing it all as well as I. Thank you so much for everything. Oh and I absolutely love my bracelet. Would like to know if I could send a few pearls back and get them made into something or would I have to reorder another monster just for a couple monster pearl necklaces? Sorry this is so long winded. Thank you again.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Rebecca! You can absolutely send them to be set. Just message us :)

Thumbnail of user janisk16
2 reviews
2 helpful votes
September 17th, 2018
Verified purchase

Very happy to be a customer of real deal pearls. They care about the customer and try to help in every way

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Janis!

Thumbnail of user kristeno4
1 review
2 helpful votes
March 11th, 2018
Verified purchase

Products are of highest jewelry quality, pricing is reasonable for what you receive, professional and quick turnaround time.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Kristen!

Thumbnail of user savanad
1 review
6 helpful votes
November 14th, 2017
Verified purchase

So nice! Fun and you get your stuff fast! My son loved his shark cage necklace! I recommend real deal pearls! Thank you guys!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Savana!

Thumbnail of user stephanief64
1 review
2 helpful votes
March 22nd, 2017
Verified purchase

Excellent customer service! Answer all my question that I have and fast shipping! Overall great experience and will continue to order from them!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Stephanie!

Thumbnail of user tonyas36
1 review
0 helpful votes
July 2nd, 2017
Verified purchase

I love these guys! They have pearls that most doesn't have. Very responsive to messages and customer service is awesome. Can't wait for my next purchase!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Tonya!

Thumbnail of user shannone29
1 review
1 helpful vote
November 8th, 2017
Verified purchase

Everything is amazing! Prices are fair and all info up front. They answered my questions in a timely manner. Will deal with them again!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Shannon!

Thumbnail of user michelev18
1 review
12 helpful votes
August 22nd, 2017
Verified purchase

I have never bought anything at RealDealPearls before yet I was treated like a long time customer! And, they went out of their way to make sure I had everything I wanted! I loved the pictures and the 48 hour turn around with friendly family service which brought me back again!

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Michele!

Thumbnail of user lornal11
1 review
0 helpful votes
December 6th, 2017
Verified purchase

Great quality, awesome prices. Thank you! I received my product on a timely manner. You were very nice and helpful.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Lorna!

Thumbnail of user kimberlyb291
1 review
0 helpful votes
January 19th, 2019
Verified purchase

Awesome customer service and very friendly and great quality jewelry they are awesome people beautiful jewelry

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Kimberly!

Thumbnail of user laylan5
1 review
3 helpful votes
March 13th, 2018
Verified purchase

I am no stranger to buying pearls/oysters on the Internet. I was pleasantly surprised by the very reasonable prices of the pearls/oysters. The quality of the 5 pearls I received was excellent! The company also communicated with me very quickly about my options. Shipping was very quick.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Layla!

Thumbnail of user orrenes
1 review
0 helpful votes
December 28th, 2019
Verified purchase

Had a problem. Vance fixed immediately and it was appreciated very much.

Thumbnail of user alyssas43
1 review
0 helpful votes
January 26th, 2018
Verified purchase

I would highly recommend ordering pearls through Real Deal pearls to anyone interested! Absolutely gorgeous pearls at such an affordable price. I was shocked when I saw how quickly they would be delivered.

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Alyssa! :)

Thumbnail of user laurab226
1 review
3 helpful votes
February 20th, 2017
Verified purchase

The customer service seems more like family service. They are genuinely concerned with your satisfaction. Love you guys

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Laura! ❤

Thumbnail of user kellyo34
1 review
1 helpful vote
April 3rd, 2018
Verified purchase

Was good, fast shipping beautiful Sea of Cortez pearl, very pleasant experience. Wide variety of pearls and options to choose from in jewelry

Thumbnail of user vanceg13
Lawrence Y. – Real Deal Pearls Rep

Thank you Kelly!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

IMPORTANT: We are currently taking a break from e-commerce as all items were placed in storage due to renovations in 2020. We are still here, we just aren't actively taking orders on the website at the moment.

Real Deal Pearls, LLC is not your average pearl party. The company was founded by me in 2016 after my wife ordered hundreds of dollars in products from another pearl company. After waiting 9 weeks for her items to arrive, one arrived damaged. The company told her she had to pay to return the item and it would be at least 4 weeks for a new one. She threw her arms in the air, the jewelry in the trash and I started Real Deal Pearls the next day.

Real Deal Pearls is committed to educating our customers and our audience. We have taken giant leaps to become knowledgeable and are consistently furthering our education to ensure you have accurate information and can make an informed decision on what type of pearls you are buying.

We continue to maintain our strict quality and shipping guidelines. Nothing makes it to the shop unless we are happy with it. Nothing leaves our hands unless we are happy with it. And, as always, if you open on a Wednesday, your order ships Friday. If you open on Friday, your order ships on Monday.

Real Deal Pearls is committed to providing the highest quality cultured pearls at the most affordable price. You won't find a single piece in our shop that we wouldn't personally be honored to own, wear and pass down from generation to generation.

Affordable Luxury for every woman was our mission when we started and we continue to source products that are in line with our mission. Our commitment to quality and affordability is second to none. I encourage you to visit the shop and select a piece (or two) that speak to you.

Vance Gannon - Owner, Real Deal Pearls, LLC

Company Representative

Thumbnail of user gannong2
Gannon G.

How do I know I can trust these reviews about Real Deal Pearls?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Real Deal Pearls?