• RazorGator

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

RazorGator has a rating of 2.29 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. RazorGator ranks 141st among Tickets sites.

See all photos
How would you rate RazorGator?
Top Positive Review

“Everything went as expected”

Teofilo M.
5/15/19

We ordered decent tickets to Hamilton. We paid around $40 more than the original price (including shipping). They arrived on time. We saw Hamilton.

Top Critical Review

“Didnt refund me theyre not helpful”

jay g.
9/2/21

Bought 2 tickets and the concert was cancelled i called and asked for my refund the lady had an attitude and said there is nothing they can do for me and to call my card carrier.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user jayg598
1 review
0 helpful votes
September 2nd, 2021

Bought 2 tickets and the concert was cancelled i called and asked for my refund the lady had an attitude and said there is nothing they can do for me and to call my card carrier.

Thumbnail of user lisap284
1 review
1 helpful vote
April 4th, 2018

I bought 2 tickets through razorgator for a concert at the TD Garden in Boston got all the up there and they told us the tickets were invalid after spending over 300.00 dollars on the tickets. So couldnt even see the Justin Timberlake concert. The box office at the TD Garden told us we had to call razorgator and speak to them about the situation with our tickets but couldnt get through cause theyre closed at 5pm so that dont help us out since the concert started at 730

Thumbnail of user kevinf237
1 review
0 helpful votes
December 27th, 2018

This site stole my money. We paid $395 for concert tickets but before we could print them the company went under "new management", denies any record of our purchase, will not give us tickets and refuses to refund our money.

Thumbnail of user scottl96
2 reviews
4 helpful votes
October 5th, 2016

I purchased tickets from Razor Gator through the Seat Geek website at 3pm on Saturday for a noon game on Sunday. The tickets were electronic tickets and after I didnt receive an email with the tickets for four hours I tried contacting Razor Gator and Seat Geek. I emailed Razor Gator twice, I emailed Seat Geek twice, I left two phone messages for Seat Geek, Razor Gator was closed and doesnt accept phone messages, I posted a comment on the Seat Geek facebook page because they dont allow visitor posts, I facebook messaged Razor Gator twice, and I facebook messaged Seat Geek. In these ten messages I emphasized I need these tickets emailed to me by 9am in order to print them in order to reach the game in time. Out of the ten messages I received one response saying Razor Gator would contact the seller when they open for business at 11am. Seat Geek emailed me at 10am saying they couldnt help me because the tickets were purchased through Razor Gator even though I purchased the tickets on their website. The tickets were emailed to me at 10:30am, too late for me to get to the game on time.

Fortunately, I purchased a different set of tickets from a competitor website. I wont name the competitor because this isnt an ad for a competitor; its an indictment on the exceptionally poor customer service by Razor Gator and Seat Geek. However, I will say that this competitor requires all electronic tickets to be available for instant download two days in advance of the event to avoid this predicament.

The poor service wasnt over just yet. I emailed Razor Gator again and asked for a refund because I wasnt delivered the tickets in time and on Sunday I received an email response that I would receive a refund. On Thursday I emailed Razor Gator again to see why I hadnt received a refund and I was told that no refund was processed, but this time it would get done. I asked for a receipt or screen shot to prove the refund was processed and I was told they wouldnt give me any proof the refund was processed, but this time they would do it. The one positive thing I have to say is that I did get a refund, albeit 10 days after the event that they couldnt deliver tickets for.

I emailed Razor Gator and Seat Geek and asked if I would get a discount off a future purchase because of this issue and both emails were ignored. I will reiterate do not buy from either of these websites.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Amazing Sports, Concerts and Theater tickets - all backed by our 100% Guarantee at http://www.razorgator.com

How do I know I can trust these reviews about RazorGator?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RazorGator?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business