RatedPeople

Hired plumber to fit new taps, did well, so was happy. Said to call if there were any problems, which they would sort out no charge. When noticed leak coming from associated nearby fittings, I contacted them, who denied they were anything to do with them. I said they had only started to leak straight after the job was done. They still denied they had anything to do with it. I don't know; if I was a plumber I'd be down there and fix it no questions or money asked you know? Fed up with crap tradespeople. Fed up. Being qualified to do a job and doing it badly is worse than not doing it at all. No, I will not use Ratedpeople again.

Rated People do not sufficiently vet the tradespeople they advertise on their platform, they only check the current credit score of anyone applying to them. This means that an individual can open up a LTD company and apply with a clean record even if they have a dubious history and scores of scam companies behind them. They only trades they check for are plumbers on the Gas Safe register. No other competency checks are performed for other trades. It means that anyone with a screwdriver can pretend to be an electrician. The reviews on the platform can be easily faked and are not a true indication of competency. A rogue tradesperson can have people they know advertise fake jobs, then they pay for the lead, both pretend it's been done and submit a 5 star review. I am sure that the platform has a majority of reputable trades on there but if anything goes wrong, you are on your own. In this current day and age, people are crying out for quality trades, most of whom seldom need to advertise. So who are the people on here? We are currently taking a conman to court over electrical work, sourced via Rated People. He has falsely advertised NICEIC membership, he has owned, operated and closed 12 LTD companies in 7 years and this is "Vetting" for you. Beware. 2 Stars is for the fact that they removed this scum from their platform, he should never have been on there in the first place.

A few weeks ago joined the rated people website as a trader. Paying for annual membership, and yet you have to pay to apply for every single job you want to have, whether the client take you or not. They certainly are doing a lot of money. Few times was the first one to buy the lead, in other words to apply for the job and when i called the customers said they didn't need it anymore. Fake leads!? Would not recommend. Apart from that, the work ends up being underpriced as other people suggest on the reviews, seems like customers are not aware of the real prices, so you end up working for much less than should be, if you were to win.
However the more a customer is willing to offer for the job done, the more us workers have to pay to have the contract details and give a quotation. If the job just takes few hours and you are offered £40 then you end up having just about £30 by discounting how much you pay to get their money details which can be even £10, minus petrol if you're driving. So at the end you earn just a few quids

I obtained a company to Erect my garden fence through Rated People. This was Evergreen Tree Solutions, Sawtry, Huntingdon. Their price was similar to other quotes, but they could start fairly quickly. They asked for a deposit to secure a date in the diary which I duly paid. Unfortunately, they did not make that appointment as they had double booked the day, they agreed to come the following week. The next excuse was Covid-19 and they had to isolate. The next excuse was that no concrete posts or gravel boards were available. I sourced these for them and they then ordered them from my source to be delivered to my house on the agreed date. The team from Evergreen arrived on the day. However, they had significant problems digging holes for the concrete posts and all the posts were not in at the end of day one. In one place the had to shorten the distance between the panels as they hit something solid underground? On the second day they dug the rest of the holes and put the panels in the slots of the posts. The job looked OK.

I paid them the rest of the balance the following day; that was a mistake. Later that day I started to paint the panels and you have to look fairly closely at them at this point. There were quite a few problems where the had to cut the panels to make them fit. There were 4 places in all, this was not done very well at all. At one end of the fence, where it was secured to an outbuilding, the top of the fence was not secured at all and was free to blow in the wind. They had done a bodge job repair, but the wood had split where they had put in screws. I managed to secure that with a small piece of wood and 2 screws. On the other end of the fence where the panel again was not full length they had cut the panel to fit the gap, but had not provided any reinforcing wood down the sides of the feather board panel. I was then a little concerned as to how this could be repaired. I contacted Evergreen, but I have not had a reply. When I had a closer look at this panel I found that it had not been secured in place at all apart from jamming it in the gap between the old wooden post and the new concrete post. A strong wind could have blown the panel out. Fortunately, this will make it easier for me to fix, bit also shows the slap dash approach of Evergreen. I will never employ them again or recommend them to friends or relations. I will not use rated people again either.

So the what sort of rating does Rated People give this firm? How are the rated? Is it just the fact that they send a fee to Rated People for the jobs they are given by Rated People?

I phoned them 2 weeks in advance to ask for my contract not to be renewed at the end of the first quarter, and they de-activated my account strait away. Sad that the contract cannot be terminated by the user without having to telephone them. The site is a clever concept, but too expensive to use for finding work.