• RatedPeople

RatedPeople

Overview

RatedPeople has a rating of 1.52 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RatedPeople most frequently mention customer service, bank details, and phone number problems. RatedPeople ranks 327th among Jobs Other sites.

  • Service
    39
  • Value
    39
  • Quality
    37

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.7%
Positive
1
Neutral
0
Negative
12
35
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Leads are ridiculously expensive and customer service is appalling.
  • I contacted them and demand an answer, they just said they will take the job down.
How would you rate RatedPeople?
Top Positive Review

“Robert Iwaniak (Builder)”

Davinda S.
10/31/22

I had a complete new bathroom put in recently as my old bathroom was very old and there was a leak as well as plumbing issues. I hired Robert Iwaniak a builder I found on rated people he did an amazing job in transforming my bathroom it's stunning and I'm very pleased with it. He was very professional and trustworthy I would recommend him to anyone if there looking for a good all round builder.

Top Critical Review

“Nick...i have earned over 100+ 5 star reviews this site offers nothing no tv or radio advertisin”

dongo m.
3/14/24

Again i have been with pof for many years this is the last they offer nothing? No radio /media or tv advertising why pay 42 a month for what? They offer a job[s] not even in my country then they ask for you [me][ to invite a friend to join? They cant get me jobs never mind another builder

Reviews (163)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) job (40) tradesman (25) 12 month contract (2) 12 months (4) bank details (3)
Thumbnail of user edwinw173
1 review
0 helpful votes
April 1st, 2024

The "highly recommended" builders and decorators were taken on as they claimed to be able to do all the jobs in the rennovation. The messed up laying floor tiles, blaming the uneveness of the floor. They turned 2 small screw holes in plasterboard into plate sized holes that they couldnt cover, ruining the painting of a wall, "the wall was uneven". They put down plastic sheet on the floors with duct tape, stripping the floor varnish. They got paint everywhere. We stopped them replacing an electrical heater when it became clear they had no clue about electrical works. Same for replacing a hob. We finally told them to stop working and leave before they caused more damage. They became verbally abusive and threatening when we then agued about the money owed for the work. Given the damage they caused, I wanted them to pay me... Discussing this experience with friends, others have had equally bad "highly recommended" tradesmen through this site.

Service
Value
Quality
Thumbnail of user ppeoples21
1 review
2 helpful votes
November 2nd, 2023

Rated people are a disgusting unscrupulous company that will steal money from your bank account without permission, anyone thinking of dealing with them would be very foolish and should stay well away from these pack of thieves.

Thumbnail of user sama994
1 review
1 helpful vote
February 7th, 2023

I hired roofer two times from this rated people website to repointing my roof ridges and gutter repositioning. Future proof roof owned by Jordan I hired him for repointing. Really unprofessional and made up more mess. Second time I hired assured roofing and guttering for gutter repositioning. James Newbury turned up for this job and he is really unprofessional no tools. My gutter is still full of water. Avoid this rated people.

Service
Value
Quality
Thumbnail of user peterl1843
1 review
0 helpful votes
August 10th, 2023

Marquis Allan who promised to create a marvellous kitchen took the old kitchen out dumped it in my bedroom and having taken some money up front disappeared.
His Company ATD Home Improvements Bournemouth are cowboys builders, please do not invite them near your property.
Even when he promised to send the deposit to my account and I tried through the Small Claims Court to get my money back he ignored the Judgement.
So please do not contact them for any building work.

Date of experience: 31 October 2022"

Tip for consumers:
Rated People employ low quality Labourers

Products used:
Rated people did not contact the kitchen fitter

Service
Value
Quality
Thumbnail of user liamm210
1 review
1 helpful vote
August 21st, 2023

Please take no notice of these false reviews! That's if this review is even published I'm sure they will have tech guys on hand to remove any real reviews and uploading false reviews.

If you're a home owner please find your tradesman / woman by typing what trades person you need on google look at the reviews and get your two quotes from there. Or ask your friends and family for recommendations. Rated people are just a middle man who is profiting from tradespeople charging them for each job you guys post.

Trades people: guys invest in your own business do not use this company to generate work - the leads are poor and overpriced, on the initial call they tell you your not in a contract - they still take your money and come up with all the excuses under the sun why you can't cancel. The excuse they gave to me was I hadn't Canceled when I did was promised a phone call back from the manager on Friday never got one and today they took money out of my account with out my permission. If you are thinking of buying leads I would recommend my builder a pay as you go lead gen. DO NOT USE RATED PEOPLE! You have been warned!

Service
Value
Quality
Thumbnail of user jacekb169
1 review
1 helpful vote
May 11th, 2023

Quality of their services hit the bottom. Difficult to contact customer service. Pay for long expired leads, get nothing in return. Many more complains. Decided to leave.

Service
Value
Quality
Thumbnail of user alisonc344
1 review
1 helpful vote
May 15th, 2023

Needed a roof repair done quickly, he did a rough job of it and immediately hassled me for payment. After I paid him I asked him for a receipt for the money as it is part of probate for my late Aunt and I need to claim the money back. Then his phone number was unobtainable and repeated requests for receipt ignored. Rated People gave me no support and told me to go to Citizen's Advice. What is the point of a service which plainly does not verify tradespeople as genuine? Will never use them again.

Tip for consumers:
They enable untrustworthy traders to obtain jobs.

Products used:
N/A

Service
Value
Quality
Thumbnail of user chrisn813
1 review
3 helpful votes
January 24th, 2022

Apply for quite a few gas jobs to see if the app works

Most jobs has been completed when you apply or no answer. 1:10 ratio. Some jobs up to 40£ to pay and then when speaking to customer been completed week ago.

O but don't worry rated people allows you to spend hour on the phone to dispute a job to get money back.

12 month contract for 42£ per month can't cancel contract was asked to pay 350£ cancel fee
They so use to doing it they even record your conversation.

No contact to company other that email

Can't wait to leave contract
Stay away

Thumbnail of user helenc1073
1 review
0 helpful votes
June 22nd, 2022

I wrote a one star review for a company who did a dreadful job in my garden and we're ordered by court to repay my money. Rated People didn't put it on the website. I messaged them 4 times through the website, no response. They responded to a review I put on Trustpilot, asked me to email and that the issues would be dealt with ASAP. I emailed 6th June and again 16th June. No response from Rated People. Avoid this website, they have no regard for the customer at all and support tradesmen rather than the people hiring them.

Tip for consumers:
Avoid it

Products used:
Hired a building firm

Service
Value
Quality
Thumbnail of user michellec3476
1 review
0 helpful votes
August 15th, 2023

We used rated people to find a tradesman to carry out work to remedy av damp problem.
Work was done and initially looked good, but damp returned after few weeks. The alleged trusted tradesman agreed to return to sort it out, but then ghosted calls! Rated people were no help whatsoever.
We ended up paying another tradesman who had to strip back plaster again and no membrane had been placed to stop damp coming back. Rogue traders don't have a look in with these and rated people were complacent in this! AVOID AVOID AVOID. WE MIGHT AS WELL HAVE OPENED OUR FRONT DOOR AND WATCHED THE MONEY BLOW DOWN THE STREET.!

Tip for consumers:
Appalling work and very poor customer service. The man from tilecraft knew seriously ill in hosp when work was carried out and he done nothing but remove plaster and re plaster with no remedy works. Our calls were ghosted after many failed promises to complete work, he even got others to call after he had missed calls to find out who had called. He's not to be trusted in any way. I'm disappointed that we used rated people thinking that we were guaranteed good workmanship, but that was no case.

Products used:
Tilecraft darlington

Service
Value
Quality
Thumbnail of user julianr182
1 review
1 helpful vote
March 14th, 2022

I have found these sites are just full of cowboys, latest had a roof repair done, did not finish the job so were supposed to come back, just got a messages saying they are never coming back.

I've also had a patio put down by another bunch off the site and its awful with a dip in the middle again they said they would come back a year ago, despite chasing they never did.

Never going to use these site again.

Thumbnail of user elizabetht1672
1 review
0 helpful votes
March 28th, 2023

Used Kevin Roberts, to fit shower room for elderly lady, Supposed to replace shower to suit combi boiler but put old electric one back after tiling, left rubble which he had been paid to remove, Unfortunately lady paid him before I had chance to check. Took advantage of an elderly lady
Beware, conman

Service
Value
Quality
Thumbnail of user rosec630
1 review
2 helpful votes
May 16th, 2022

Despite repeated request for receipt I was refused one, I was forced to pay up for uncompleted work I found numerous faults after they had left, now I've discoverd litres of water under kitchen sink overspiling unto recently laid vinyl tiles, evidently faulty plumbing, I dont know where the water is coming from, now added expense to call a plumber out My mobile no *******9644

Thumbnail of user thomasw2794
1 review
1 helpful vote
April 18th, 2023

I was taken in to hospital with a Hart condition, whilst I was in hospital a representative from rated people called me, I had asked her to cancel my account as I am very unwell, she asked me wat I would like to do with my account I told her to cancel it, she said that wasn't a problem. After 2 weeks they proceeded to take a further £600 from my account. I am now seeking legal assistance.

Service
Value
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Thumbnail of user danielb2338
1 review
2 helpful votes
February 7th, 2022

Had Luke Jackson of eagle building specialist fit me a new oak and glass balustrade the fitting was shocking poor workmanship Jackson would not take my calls and did not even come round to put the mess right very poor customer service from eagle building specialist. The job is having to be all redone avoid eagle building specialist

Thumbnail of user brandonj360
1 review
0 helpful votes
September 9th, 2022

Put a job out and got a reply. The guy gave his name and did the job so I paid. The work didn't last the day and buckled and leaked. Now I know his name is false and he had no I yention if doing a proper job and no full refund forthcoming. Rated people won't reply to my emails. You're safer closing your eyes and poking the old yellow pages.

Thumbnail of user krystinal2
1 review
3 helpful votes
May 10th, 2022

I thought rated people vet tradesperson thoroughly. Apparently not. They rely on personal reviews and do not check if the company they recommended are actually qualified. Awful experience, costly to rectify. Will never use this company again. You live and learn!

Tip for consumers:
Check that the people they recommend are qualified

Products used:
Building project

Service
Value
Quality
Thumbnail of user simonl196
1 review
1 helpful vote
June 18th, 2021

I will never use rated people again and I would advise no one to use DH Sparks. Most of work carried out but paid £125 certification. This was not provided. I have tried to persuade the electrician to either provide Certificate or refund. Being ignored. Invoice had no VAT either so he's possibly avoiding tax. RatedPeople and DH Sparks are both a complete waste of time.

Products used:
Once again Avoid RatedPeople and Avoid DH Sparks. You will not get a good service from either.

Service
Value
Quality
Thumbnail of user mikes4436
1 review
0 helpful votes
May 28th, 2023

Over a one week period I employed a Rated Carpenter.At the conclusion of the job,I discovered some of my electric hand tools had gone.Of course,I cannot prove anything,as I was away.

Thumbnail of user andymarcelin
1 review
0 helpful votes
April 27th, 2023

Hetas stove installer Steve Hill from Steve Hill & Stoves Flue systems (High Wycombe) is one to avoid. After starting work by coming to my house to commission a wood burning stove he left me waiting nearly three months and finally emailed me to say he could not do the job. He previously said the installation was perfect but had not noticed that the Flue was missing a flue adjuster which is now required by law...what a cowboy.
I called him and told him I would report him to Hetas so he changed his mind again and said he would do it, however later that night he rang me up and sounded very drunk on the phone and said he would not be doing the job and furthermore he would come over to my house and threaten me...i had to report the incident to the police. Stay away...in my opinion a dangerous and unstable chap who is not able to hold his drink.
Hetas have now arranged for a different stove installer to attend site and this new chap is very nice and is going a great job. Pity some people are so nasty and give a bad reputation to some trades.

Thumbnail of user vivekb15
1 review
6 helpful votes
October 18th, 2020

I hired a kitchen installation guy who didn't finish the work, left the kitchen oven unsafe, broke my wine kitchen fittings, patchy work all over. Moreover he won't answer my calls, emails, text messages, absolutely no contact. But ratedpeople won't allow me to write a review for the job. My review is being removed again and again without any intimation. I have never experienced a rougue site like this. Avoid like plague.

Thumbnail of user shirleyannm3
1 review
1 helpful vote
June 19th, 2023

A builder by the name of Ryan Beardsworth steer clear of.
Excuses not to come and finish the job after 18 months.lancashire area

Service
Value
Quality
Thumbnail of user suew268
1 review
6 helpful votes
June 8th, 2020

Had my gutters replaced by someone from this site. Gutters leaking and falling down. No reply from tradesman so contacted Rated People. Found out that this tradesman had stolen a dairy farmer's identity. Customer Service unhelpful, won't give their name, and have now told me the matter is closed. I'm an now struggling to escalate my complaint. Be very careful when you use Rated People because but any thing goes wrong they are totally unwilling to help.

Thumbnail of user scheherazadet
2 reviews
6 helpful votes
September 4th, 2020

We have had more than 3 tradesmen con us shoddy work or taking our money and running off without doing the work or left job half finished. I have had enough of rated people, you're just as likely to find rogue traders with them as going it alone. The complaints procedure is difficult and takes ages. The last so called tradesman took £980 upfront and did a runner. Do not trust rated people their checks do not mean anything and there is no comeback. Beware!

Thumbnail of user davep780
1 review
1 helpful vote
March 30th, 2022

No local leads
Obviously not in the interest of the tradesmen to travel so far hence outlandishly high quotes, that's when they can be bothered to send one

Tip for consumers:
That they were only sending people who have paid for the priveledge

Products used:
None

Service
Value
Quality

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A website that sells contact information of homeowners to tradesmen.

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Thumbnail of user joshs70
Rated P.
Typically does not respond to reviews

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