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5,055 reviews
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5,055 Reviews From Our Community

All Reviews

David T.
1 review
0 helpful votes

Was going to purchase a Comodo SSL and came across RapidSSL. A much better price for the same service.

Aaron M.
1 review
0 helpful votes

My credit card was rejected (not your fault, there was insufficient funds), but when I re-entered my credit card details (after topping up the account), on the summary page, it was no longer displaying the price in Australian dollars (somehow moved away from the Australian version of the site - no longer /au/ in the uri either).

1 review
0 helpful votes

[GeoTrust True BusinessID with EV] Apparently there can be a problem with IIS 7/7.5 where the certificate *does* import though it is reported as having failed. Unfortunately I received assistance from a tech-in-training and was told "You didn't generate the CSR correctly." Though I *had* generated it correctly (see above), I was left on my own to attempt various combinations of generation/import -- all unsuccessful (along with the many email confirmations required for each attempt). "Don't worry, this happens sometimes..." stated the installation help video (a last resort) -- all I needed to do was dismiss the error message and refresh the certificate list. Voici! That crucial bit of information should have been prominently displayed much earlier (and as part of my support call) for those of us familiar with the routine. It should be noted that on my Windows Server 2008R2, generating a CSR via the Symantec SSL Assistant was successful (albeit with a fail message) whereas the CSR generated by IIS, itself, was unsuccessful: Perhaps an issue with the IIS-required Dept field?

Jacky T.
1 review
0 helpful votes

This is my first time to buy SSL from you. I couldn't give a tangible rating before I really make it work with our domain.

baz K.
1 review
0 helpful votes

a clear guide on the overall process would help, also rapidssl and rapidsslonline can be mixed up, there needs to be some soft of differentiation, like a logo.

Peter K.
1 review
0 helpful votes

When I cancelled an order for credit
I had to wait for a person to apply the credit
Then after that I ordered another ssl with the credit and had to wait for a support staff to help

Not rapid at all

Michael H.
1 review
0 helpful votes

Required? Be grateful that I took the time for responding to the other questions! I wonder how many people just say 'screw it' and close their browser. Also, is 1/2 the price that you charged me.

Scott G.
1 review
1 helpful vote

Very easy process, and reasonably priced for the based cert, the more advanced cert it too expensive though.

Aram P.
1 review
0 helpful votes

1. My Credit Card is MasterCard, but the form failed to submit with a validation message "We do not support Discover". I had to change the card to another MasterCard, and it worked.
2. My company VAT number contains a "/" character. The form validator told that it is forbidden. I had to remove the character to contain numbers only.

Ethan W.
1 review
0 helpful votes

RapidSSLonline is my first choice because they not just offering competitive price but also exceptional customer support.

Peter H.
1 review
0 helpful votes

There is nothing on the page that tells you which system you are renewing a certificate for. This is confusing and worrying.

Deprouw D.
1 review
0 helpful votes

certaines options ne sont pas toujours faciles à modifier en cas d'erreur...
Il a été plus facile d'annuler la commende et de recommencer à zero (tres pratique comme option par ailleurs)

Reetesh R.
1 review
0 helpful votes

Please add support for international debit cards, so one can buy using their company accounts directly

Justin M.
1 review
0 helpful votes

Have quicker access to more specific verification reqs from cert pages. e.g. for CV cert, link easily to something that tells me what is required - and be more specific - e.g. where in the server file structure is the file reqd.

Juraj V.
1 review
0 helpful votes

Will be nice to have some confirmation email about transaction status on sales email not only to admin, as an info or FYI. Generally I am happy with all service.

1 review
0 helpful votes

Took a while to get a hold of an advisor, when experiencing difficulty. Very helpful to the end once advisor was available.

Pipat E.
1 review
0 helpful votes

The approver email should be definable, not just in the list due to various requirements from users.
Your follow up is good but it takes a while to resolve my issue. There should be a diagram to show the approval process and expected time to complete.

Mark H.
2 reviews
0 helpful votes

The purchase went quickly and easily. We'll see how the CSR generation, validation, and SSL installation goes.

Curtis L.
1 review
0 helpful votes

rapidSSL had good instructions and made purchasing and renewing easy. I plan to continue to use your service.

VodafoneTelematics A.
1 review
0 helpful votes

Today your site is not responding. It work only with IE and not with Firefox. With FF we have an error : MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE.
It seems that there is a lot of issues. When I click on order. It was not responsive... I reladed the page 3 time before renew the certificate.
Best regards,
First bad experience with your site.


Steve C.
1 review
0 helpful votes

When you enter the credit card number you have to use a numeric keypad not the numbers at the top of the keyboard which are not accepted as valid numbers. You should tell people this or they will be frustrated trying to enter their card details

Marc J.
1 review
0 helpful votes

I put already 3 mastercard. All refused !! Had to pay with paypal .
The bank says that everything is in orde.
I do not understand ....
Annoying because waisting a lot of time.

Kind Regards,

Marc Jager

Gilbert M.
1 review
0 helpful votes

i have not received my ssl certificate and steps to use it yo said it a quick and easy process. am disappointed

Jay D.
2 reviews
0 helpful votes

Other than some issues with using a reseller, and thus being unable to use the RapidSSL website, everything is great.

Nenad P.
1 review
0 helpful votes

Awesome buying experience. Couldn't believe how easy it was to complete a purchase. I will definitely continue doing business with this company.

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