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Claim Your BusinessRalph Lauren has a rating of 2.87 stars from 150 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ralph Lauren most frequently mention customer service, return policy, and polo shirts problems. Ralph Lauren ranks 17th among Designer Clothes sites.
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I love clothes from this brand. Initially thought to be an attire for golf players, ralph lauren has expanded its influence so much, nowadays many people around the globe wear their polos. Sincerely speaking, not only polos are of high quality, but sweatshirts and hoodies as well. Plus the price doesn't bite much, actually. There is clothes both from the mid-segment and luxurious one.
I Was not happy with the return policy. Attempted to do an exchange for a smaller size and was not able to due to the payment method. I shot with Ralph Lauren quite often and for me not to be able to do an exchange was very disappointing. The representative stated to me that I would have to do a return and then make the purchase all over again. I asked, would I still be able to get the same discount And the representative stated that I would not be able to get the same discount that I got originally. So make sure you know your right size because Ralph Lauren will not make it easy for you to do an exchange.
I bought Ralph Lauren sweat pants thinking i would get good quality sweat pants for $125.00. The issue is the pants have a horrible design not thoroughly designed, causing everything to fall out of your pocket 100% of the time you sit down. The pockets open to the side and do not hold anything in them. Had simulator issues with $200 sunglasses which are cheap, flimsy, scratch easily, and both hinges had both screws come loose. For the price its although im paying full price for 1/10 of product. It makes no sense to design products so thoughtlessly.
Tip for consumers:
Ralph Lauren is overpriced and have extremely bad designs.
Products used:
Sweat pants
I love Ralph Lauren, exceptional quality, outstanding styles, there is nothing bad that you can say. I can't understand the bad reviews. You get what you pay for. However, these items are forever.
Tip for consumers:
My entire family wears RL
Products used:
Shirts, sweaters, dresses, towels
I have purchased RL clothing for 40 years. I shop the sales, bc it is otherwise expensive. Bargains can be found. The clothes are consistent in high quality and sizing. They always ship in boxes and returns are painless. Service is first rate. Ordering directly from RL avoids imitations. Still my go to brand for casual to sharp dress.
Tip for consumers:
Be patient and wait for sales.
Products used:
Many purchases of shirts, pants, belts, coat and sweater.
I have been buying Ralph Loren for some time now, and am a very satisfied customer. Their clothing, particularly their sweaters and polo shirts, are high quality. I have purchased numerous sweaters, and love the material and fit. Material does not pill, which is another plus! I plan to continue shopping at Ralph Loren for years to come!
I accidentally found this online store and decided to order for the first time and I have never regretted, delivery was very fast, everything came in good condition
As a result I am satisfied
They have the best jackets. I simply love their collection. Always eager to buy from here. This is my favorite place for shopping. This brand is worth of it's price. Their online service is great.
Products used:
Their clothes.
I love when I can catch a sale and pick some classic up. I have not been liking the shirt cuts as much. Wish would go back to more substantial weight cottons on the oxfords or the longer polos with a boxier fit than the slim fit. They are not ver forgiving. I like a dress $#*! that look heavily starched. Also wish they would troll through the early years and re rerelease some of their more beautiful clothing for the 80's and 90's, like super thin silky sweaters and sofe cable knits. All cotton suits w/o lycra or scratch fabric.
I do buy as many of their bedding items as I used to as the cotton percale just does not seem as soft or get as soft and velvety. I hate sateen and the fact that everything sticks to it, so avoid that like the plague. I used to only buy their sheets and Shabby Chic's as I love the feeling of vintage cotton sheets that feel cool and buttery soft and just get better and better.
Wish that there was more plaid pretty bedding as my kids like that for the dorm. I am not big on cabbage roses or their ruffly stuff or the embroidered or embellished linen, but do like some old romantic patters more like liberty prints, and anything 70's-90 Laura Ashley or modern things with dots, stripes, and definitely
simple good quality thick solids. Lately the bedding too fussy for me. Wish they would bring back some of the Indian block prints that used rough borders around the motifs as part of the patterns.
Mainly i want their bedding to look like something you would use in a beach house on the Vineyard, or prints that Jackie O' and Diane von Furstenberg would sport on a wrap dress.
The homeware prices on frames, pillows and dinnerware are obscenely inflated.
The quality of the material was so good. I ordered a jacket and it was so cool. They surely have the coolest jackets. Their stuff is so satisfying and really co-operative customer service. Buying such a jacket is really worth the price.
Products used:
Jackets and blazers.
The quality is amazing of each and every piece you purchase here. The style of RL is sophisticated and great for a work place
I bought some pretty nice ralph lauren jackets and rain apparel in plus size lmthat has lasted for quite awhile and the material to has not come undone
Great clothes, awesome sales, wonderful customer service. S&H fees are free or very reasonable. Ralph is the best!
I so miss the rugby like but the new D&S line is very nice. I like how they gift wrap everything and delivery very quickly. The candles are sweet also.
High quality clothes with top-notch designs. Classic and stylish.
Never tried out the customer service, so mayyybeee the customer service is as bad as the one star reviews say. Never had to return anything either.
The size charts are very accurate and the designs are really good! Their loose-fit clothing don't look unflattering, and their slim-fit ones actually make me look slimmer than I actually am:)
The photos depict the designs and colours accurately.
Shipping may be slightly delayed, though you'll still receive your stuff within the expected time frame. For example, on both my orders, I was notified that my items will come on a certain day. I even went to the FedEx site to verify with my tracking number, and the info is the same on the FedEx site. Then on the day, the expected day of delivery suddenly disappears on both sites and my items are clearly nowhere near the destination. It's only on the NEXT day that FedEx says I'll get the item. So basically both times my items came a day after the predicted day. Nevertheless it seems like it's FedEx's fault.
I wouldn't say the items are cheap though, even after the discounts. I'll still buy from Ralph Lauren nonetheless.
Ordered boots online and the next day they went on sale. When I called to ask for an adjustment, I was not even done asking when the rep. Was already giving me the credit.
Now, that's good customer service.
They are in my "favorites".
Good job, Ralph Lauren.
Polo Ralph Lauren is great and being one who loves labels I have to say buying online is the best. They're always having sales online that aren't necessarily in the stores.
There is one thing that I have had to learn now that I am 40 (years old) my body's shape has changed a bit (still fit) but I can no longer wear the thinnest size anymore. I prefer their custom size and they don't always have the custom size in all the lines I prefer.
I order a jacket for my spouse. It go delivered on time. Someone stole it off my porch. I called Ralph Lauren and they saved the day! They replaced the jacket, paid for expedited shipping and gave me a 15% discount for my inconvenience! I can't thank them enough!
Ive not had a Problem with Ralph Lauren. Ive only ordered there once but still I had no issues.
Bought a coverall for my baby boy. Adorable bear-print design, breathable cotton texture, and affordable as well. I love it and will shop around again.
Every few months I get these awesome 65% off sale offers on my email, ordering online is pretty simple and I always get the cutest stuff for my 7 year old daughter. The only thing is when looking for baby stuff you may not always get the size you are looking for (but products that are not on sale are always available) Yesterday o got 70% off! Great style, great site.
Ralph Lauren has some of the most beautiful and well designed clothes. The site is easy to use, and they have great customer service.
Great suit, nice bargain I had. Ralphlauren's always a good choice isn't it.
Love Ralph Lauren swimwear and crochet coverups. I own just about every crochet and solid style. Quality is amazing. I love the water so I spend alot of time boating and swimming. So beautiful and comfortable.
Ralph Lauren's clothes are of exceptional quality and the website makes it easy for you to shop. I love RalphLauren.com. This is a great place and you do get deals is you are patient and wait. I have shopped with them for years and I love their offerings. I have only returned one item because the dress was not my style and they refunded me promptly. I have no complaints about this company or their web site. I wish more businesses we like them.
Love, Love, Love... the products and the customer service is diamond! The new returns policy leaves much to be desired, but customer service is still first rate. I have to say. Com is better than the stores and the stores are pretty terrific all around. RL has the best items and best quality items, and you can feel good about your order being sent properly. Great sales... I just love this site
Ralph Lauren offers luxury and designer men's and women's clothing, kids' clothing, and baby clothes. Enjoy free shipping on orders over $125. Ralph Lauren
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