Raise

I purchased a gift card, and it didn't work. I emailed them and the response was to escalate the situation and get back to me within 7 business days. They never responded to me and were not refunding either. Be aware!

They take a really long time to process your order. They'll charge your credit card but about half the time it takes about 24 hours for them to deliver on what you purchase. You'd think well they probably message you and tell you there's a delay or apologize or refund your order if it takes that long. NO! Raise is too good to care or be available or not waste your money and time. Honestly I can think of 5 other places you can buy used gift cards without the stupid 'technology' that is Raise.com. Avoid that stupid heap of b.s. That is Raise.com at all costs.

Strongly reconsider buying Roblox gift cards from Raise as this company has shown a concerning lack of reliability. The gift cards purchased here have been found to be non-functional when used with USA-based Roblox accounts, resulting in an error message indicating a currency-country mismatch. What's even more frustrating is that Raise's customer service response leaves much to be desired. Instead of promptly addressing the issue and providing refunds, they insist on a cumbersome process that requires you to prove the origin of the gift card and the fact that it did not work. This unnecessarily complicated and time-consuming procedure is far from the customer-friendly service one would expect from a reputable company. As a result, it's advisable to explore alternative sources for Roblox gift cards where you can expect a smoother, hassle-free experience.

Their application is bugged. You have to submit a purchase multiple times. They freeze accounts without explanation. They are VERY difficult to contact. The phone number will tell you to contact them through chat or email. They say they'll call you and won't. You can't use the help feature in the app. You have to go to the website. They're slow to respond, they're rude and they aren't helpful. I would not recommend this company. Every aspect of their business practices are questionable.

We ought several cards with their 1 year guarantee, one card had a $0 balance and they won't honor it. Customer service is non existent, no chat, no phone only emails that takes days to get somebody to respond.

Nothing about this company is legitimate, they don't even have a phone number posted to accept calls, and their "support" is terrible with response time. I've had a status of "paid" with funds I withdrew for a week, and still have not seen the funds in my account. These people are crooks.

Would not pay me over a technicality. Kept my money. No way to contact them but through email, which no one reply's. Lost 48 bucks. Scammers. Do not sign up

I listed many gift cards. Some were rightfully purchased, others were "denied" for zero balance when I know full well they had funds behind them, THOUSANDS of dollars. When I checked the gift card balances, they were zero. Keep in mind, these are businesses I don't go to like Home Depot. There is NO way that these gift cards were used by me. Proceed with caution, they are thieves.

Bought 200 dollar gift cards from their website to use on papa johns for my son birthday pizzas. When I went to place the order, I was told these cards were used and zero balance. I lost 170 dollar( as they saved me supposedly 30 dollar).
I never gave the number and used the gift cards. When I contacted them, they have no refund guarantee or anything and they said it's not their issue!

I've attempted to purchase gift cards from this site multiple times and each time, my order is cancelled for no reason within 5 minutes of executing the purchase. I even tried multiple times in case the issue was on my end. Customer service is a joke - their webpage won't even load for me to identify a number or chat or email option. STAY AWAY.

They said they guarantee for 1 year but when it comes to a issue, they don't. Do not trust them. Two of new prepaid cards had no balance and the answer from their service team was contact the brand directly even they sold the cards. What a scam!

Here's what they responded.
'After further review, we have been able to confirm that the card was activated when initially purchased by the seller and sold on Raise. For this reason, we cannot refund as this issue is not covered under our 1 Year Money-Back Guarantee. We apologize for any inconvenience this may cause. We advise you to contact [brand] directly regarding further assistance. If you are able to provide written correspondence directly from the brand confirming an issue with this gift card we can continue to look into this issue further'

Raise stole $173 from me. Unfortunately, this company has unethical and fraudulent practices. They have no customer support phone number and they claim Live Chat but I have never successfully used it.

Recently, I listed a ~$173 Best Buy gift card to be sold by Raise after it was 'approved' by their screening process. Two days later, it was sold and I was sent a congratulations email. Great!

Not so fast, a day after it sold they said there were no funds on the card and that they checked (after they approved it through the initial process).

I called Best Buy, and they informed me that the balance was cleared 10 minutes after it was sold on Raise and was used to purchase an Apple Watch in a state I don't live in. I presented this evidence to Raise in the 4th support ticket and this time they didn't even respond.

I filed a police report for the theft and will be pursuing all legal action possible. I do not recommend transacting with this company.

I listed a $100 Nike gift card to sell in this platform. They stole the balance in my card and do not refund. Edit: I sent Raise the information they need to investigate the issue. No one ever reached out. You can't call them, and they do not reply to emails. What a scam company!

My gift card did not work and I contacted raise for a refund. They told me wait 24 hours try the card again. I did and then they ghosted me. They block your ip I have proof I used lte and shut off wifi and got through no problem after waiting days. Do not use these peoples service. Scam... chats are 3 min apart. Lte agent wifi my ip no agent.

Ordered e-card for birthday gift for today, my credit card was fully charged (not authorizing/pending!); acct says "digitally delivered" but was never received. They say wait 30 days! Will never order from them again, no excuse for delays on electronically delivered goods they already took the money for!

Visited the site and was offered 15% off my first order, so after signing up for emails, texts, etc. I received my promo code and used it to purchase a $100 Sam's Club gift card for $85. A few minutes after placing the order I received a notification that the order had been cancelled without any additional information. I tried to use their chat feature to speak with someone because it says they are available 9 AM to 5 PM Monday through Friday. After fighting with the autobot for 5 minutes it finally transferred me to customer service only to inform me that no one was working and an email would be sent on my behalf.

Extremely shady website, no doubt involved in money laundering. Won't let you use PayPal on desktop - you have to download their app for that! They'll ban your account for no reason on your first purchase but leave the charge up instead of instantly reversing it. Horrible first impression and I'm glad I didn't get caught up in the myriad of issues other users have reported - gift cards not working, payments being withheld and so forth.

I ordered 4 sonic giftcards and none will work, even though the balance is correct. They had me contact sonic customer service to replace them. Sonic said I needed to go to the sonic I purchased them from, which I cant. Raise said they will not refund unless I get a written statement from Sonic that the cards wont work. Sonic said the store I bought them from would have to do that (which I didnt buy from). Raise said tough $#*!.

Long time Raise customer very discouraged with their so-called customer service for ZERO balance gift card received.
Long time Raise customer with little to no problems. Recently purchased a gift card and tried to use it. ZERO balance! Cannot speak to anyone at Raise and their online help is useless. Entered my information twice with no response to either request for a refund. Is Raise going out of business? Why no reply?

Raise says it guarantees its cards. I bought a Texas Roadhouse card and it was a fraudulent card. The card numbers did not match anything that Texas Roadhouse uses. Customer service at Raises refused to refund my money.

I bought an Outback gift card on Raise in late 2019 – pandemic hit, couldn't use it for a while – finally went in 2022 and it's invalid. Raise states 1-year guarantee passed. True – but it's a pandemic – so it was invalid sometime during the time the restaurant wasn't even available! Perhaps the credit card company will set them straight – we'll see. Outback says don't use fraudulent third party sellers like Raise. Lesson learned – if you can't use it quickly or redeem it into an app – don't buy it as it might be fraudulent!

One of my first questions was about my boyfriend buying me a gift card on my new account. From what your saying now is no one can buy me a gift card on my account if the payment info is raise member already?
I get condescending attitude from Rysh rep and cuts out the chat before I can even ask the question. So now if my boyfriend buys me gift cards it has to be on his account and needs to send me information for every card! I don't see why can't others pay for my gift card on my account and not be deactivated because of this!

Stay far away from Google gift cards! I didn't want to give them one star but had no choice. I purchased a gift card 5 months ago for 175.00 from a Walmart in Avondale TX. Where I live. So of course when I went to check the balance it gave me a need more info prompt. After the brutal process of dealing with customer service. They had to refer my case to some "specialists". Two weeks later... still no progress actually things have gotten more strange. Now when I tried to redeem it the prompt was " it could only be redeemed in my home country with that currency". I thought this was some sort of joke but it wasn't. Evidently Avondale Tx. Is not part of the U.S. and we use some foreign currency because they claimed the case closed So! These geniuses slowed the mystery and thats all they can do for me. So again I contact them again and again and again. This has been 5 months with no resolution... they've got my money and now Google is not responding!... at all to any of my emails. As far as I see it they have stolen from me. And from what I can see from the hundreds of questions and complaints I'm not alone in this. So before you spend your money with this evil called "google" do your own research into this ever growing problem! The worst part about this is they don't care about us! At ALL!