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Rail Ninja Reviews Summary
Rail Ninja has a rating of 3.8 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Rail Ninja ranks 110th among Travel sites.
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I finally got my refund from Rail Ninja, but the process was stressful and confusing. They gave contradictory info (PSE, PayPal, Wells Fargo), sent a scam-like email, and communication was poor. Refund received, but trust lost.
Clicked on the package we wanted. Several modifications via email were catered for without any hassle.
Friendly and efficient staff. A pleasure to deal with.
On the day it ran very smoothly and efficiently.
Everything was catered for down to the finest details. Very easy instructions provided.
Great experience.
Thank you.
I purchased KTX train ticket for a round trip between Seoul and Gyeongju. It was easy to use even from Japan.
Thank you for your positive feedback. We appreciate your support!
Mi esposa y yo vinimos desde Uruguay para pasar 3 meses en Benidorm, por lo que vinimos con 2 valijas de 23 kilos. No hay lugar para guardarlas por lo que el viaje fue muy incómodo
Agradecemos mucho que haya compartido su experiencia. Lamentamos que el viaje no haya sido cómodo debido al espacio limitado para sus maletas. Valoramos su comentario y tomaremos medidas para mejorar.
My sister and I were very satisfied with the train ride and the service. The train was on time. The employees were friendly and helpful. Hope to see you again soon!
We're happy you had a positive experience. Thanks for sharing!
We had an easy purchase experience. Thank you for your website that anyone can utilize without any doubt or problem. Can't wait for our train ride from Bergen to Oslo this Fall!
Thank you for your kind words! We're glad you had a great experience.
El costo del servicio es algo caro, y no pude cambiar o cancelar un servicio en el mismo instante en que lo tome, reserve por otros medios mas barato y otros servicios los tomare directamente en la ciudad
Gracias por su comentario. Lamentamos que el costo no haya cumplido con sus expectativas. Apreciamos su retroalimentación y trabajaremos para mejorar. Le recomendamos ponerse en contacto con nuestro servicio de atención al cliente para resolver cualquier inconveniente relacionado con su reserva. ¡Le deseamos un excelente viaje!
Satisfactoria porque obtuve lo que buscaba y su sistema cumplió cabalmente el compromiso de emisión de boletos cuando se comorometieron. Gracias
¡Gracias por tu comentario! Nos alegra saber que el sistema cumplió con tus expectativas y entregó los boletos como se prometió. Agradecemos tu retroalimentación y te deseamos un excelente viaje.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you enjoyed our service. Thank you for the review!