• RaidItem

RaidItem

Overview

RaidItem has a rating of 4.6 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RaidItem most frequently mention customer service, fast delivery, and long time. RaidItem ranks 2nd among Gaming PC sites.

  • Service
    7
  • Value
    7

Proactively asks for customer feedback

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What reviewers want you to know

Positive highlights

  • This site provides really fast delivery and the customer service is really amazing and friendly.

Critical highlights

No critical highlights yet

How would you rate RaidItem?
Top Positive Review

“Quite happy, but...”

Stanley G.
5/7/21

I'd been using Raiditem for two or three years and have been very happy with them. I've always gotten my order the same day, once within an hour. A couple of times, they made small mistakes in my favor (how often does that happen these days?). Several times, they've thrown in some semi-valuable freebies. I'd be ordering from them today except that Malwarebytes flagged them as dangerous. I may order from them after dinner, anyway.

Top Critical Review

“Switch and bait BEWARE!”

Neil E.
6/20/22

Said too much to deliver items bought, need to buy more to make it worth it worth their while. Will not refund. THIEVES!

Reviews (168)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user kais26
1 review
0 helpful votes
July 10th, 2019

I bought a Item which was worth a bit ingame they refused to give it to me saying no Stock.
(So hard to buy it fast) and said i would be getting something cheaper instead no other option to wait for it to be in Stock.
5 Minutes later the Price of the Item increased from 3 to 15 and it's back in Stock don't buy from them not worth it customer service got me a bit more out of it (better than prices of site) but still not worth 1/2 of the Item.
Item in question was Bloodstaine Fossil in Path of Exile (15 for Sale at the moment)
For 5.5 Exalted they only delivered 2 Exalted and 10 Chaos. Exalted = 155 Chaos

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Kai,

Sorry to hear about that, usually we have it in stock, but you know, stock is mutative, we are sorry about that we had no stock after you bought. But when we got this issue. We tried to discuss with you and suggest to trade that equal valued items instead, then you agreed. We promised that was equal value, if not, you wouldn't agree.
And we offer 100% refund if you wouldn't agree the suggestion.

Thumbnail of user nancyk201
1 review
0 helpful votes
May 30th, 2018
Verified purchase

Purchased 1M gold. Met representative in Orgrimmar who only had 490K. Was told they needed more time for balance. Then was told to list 5 purples on AH for 107k each. I am not here to play games. Dont take my money if you dont have the gold. Waited 8 hours and eventually received the balance of gold. I have ordered before but never had this problem.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Nancy,
Thanks for your support:-) But sorry for inconvenience. We had got out of stock after 490k delivered. But trader had worked hard to farm the rest for you at the first time. Then we delivered the rest next day. Thanks for your understanding, have a nice day!

Thumbnail of user nicks295
1 review
0 helpful votes
July 24th, 2018
Verified purchase

All the communication I've had with the site has been great! Very responsive and they usually get back within a hour or so. That said, I made my purchase over two weeks ago and have yet to receive it.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Nick
Thanks for your review :) Sorry to hear about that. Would you mind sending us your character name or order number please? Then let's check the order details for you.

Thumbnail of user lucyg69
1 review
0 helpful votes
December 25th, 2019
Verified purchase

The first purchase was a nail bitter. Since then, AWESOME, AWESOME, AWESOME! Seriously, I love RaidItem and the discount is sweet! Seriously, run, don't walk to Raiditem.com

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Lucy, thanks for your support first and we are so appreciated that your review, we will do better in the future!

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Thumbnail of user katrinac32
Katrina C.

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