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Raffaello Network has a rating of 3.31 stars from 204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raffaello Network most frequently mention next day, prada shoes, and tracking number. Raffaello Network ranks 14th among Designer Clothes sites.
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Just ordered 6 items, 5 showed up as one was out of stock. CC reflected this, no issues. Sent 2 emails in 2 days and both responded to in less than 12 hours.
I ordered things from them, and my order was shipped missing a several items. I was notified my order was shipped incomplete or asked if I wanted to cancel the entire order. When I complained I was offered a free delivery on my next order, which I accepted. I was told the delivery fee would be taken out from the order once was placed. Obviously, they refused to return me the delivery fee. The customer support is nonresponsive. I tried to call, WhatsApp, email.
I shopped here twice and shipping time was really long. My first shop was 3 Emporio Armani t-shirt and it took approximately 4 weeks for me to have the products. After that again i bought 1 Emporio Armani and couldn't get it. The reason was rather shipping or customs duty. It was a cheap one so i didn't really care but now i have some expensive stuff to buy from Raffaello Network but im scared to shop because of my second shopping experience about this website.
I ordered a givenchy t shirt and a jacket on Sunday. Got both items today so delivery was very quick and I am pleased. However the givenchy t shirt I ordered was not the correct one. There were two styles one was oversized and one was regular fit. I ordered the regular fit but was sent the oversized one therefore I am in the process of returning this particular t shirt for the one I originally ordered. However I am happy with the jacket.
I got my order ( prada shoes)last saturday. Those are pretty and not fake, I love them. But actually, the size is too small for me and I did return it. I ordered another one (bigger size).
I don't know what is the problem I can't sign in this website Raffaello-network.com anymore. I can do with my phone and on notebook.
Hello Decharlie! Could you please contact our Customer Service so that we can understand what is the issue exactly? https://www.raffaello-network.com/english/contact-us.php
I have been trying to get a a hold of somebody who can assist me with an item that i have been trying to return. The toll free USA number on your website keep redirecting me to voice mail. I attempting communicating through live chat, as well as email and I have been unsuccessful. I just want to be able to return a pair of shoes so I can get my money back and move on. I shouldn't have to go through such troubles this is a type of service and since its international there is no reason for anyone to have these complications. I am trying to return the item out of NYC, and need proper instructions on how to go about it. I don't have an account I was a guest on the site, I just need information on how to go about returning an item. Please and thank you for your time.
Name: Bippy Siegal
Email affiliated with the order is *******@yahoo.com
Order # *******
I am his executive assistant so please if you can email me directly at *******@raycliff.com I would greatly appreciate it.
Thank you for your time.
Hello Darianna, I will contact you in private.
Quiero saber que pasa con mis zapatos Anthony morato que ya mi mujerarquía los pago y ahora le dicen que tiene que mandar un numero de aprobación del banco y ya el dinero fue cobrado y descontado de la cuenta por tanto necesito saber que pasa con mi pedido y además no puedo entrar a la cuenta
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Offers Italian fashion, such as womens clothing, mens clothing, swimwear, womens shoes, mens shoes from designers like Gucci, Prada, Armani, Dolce & Gabbana, Fendi, Armani, Tod's, Versace and many more
Hello Joshua, we are very sorry about that. Sometimes it is hard to understand the fit from the pictures. Anyway, if the product really is wrong, we will do our best to send you the correct one.