Rabbit has a rating of 1.63 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Rabbit ranks 25th among Video Chat sites.
Kast sucks no one like it we want rabbit back at any cost i mean u can make us to pay for it like 5 dollars a month but we want it back
The product was delivered and quality was pathetic. Tried to return it there is no way to do so. I went to the rare rabbit outlet in phoenix mall and the manager assured me, he would sort the issue out. It's been more than 90 days. I don't have the product, neither has the return been initiated. End of the paid more than 5000 for nothing. Please don't buy from their site.
The product was delivered and quality was pathetic. Tried to return it there is no way to do so. I went to the rare rabbit outlet in phoenix mall and the manager assured me, he would sort the issue out. It's been more than 90 days. I don't have the product, neither has the return been initiated. End of the paid more than 5000 for nothing. Please don't buy from their site.
Tip for consumers:
Please don’t buy it’s a scam
Products used:
They are supposed to refund fully, but they ask you to send the product and don’t refund the money
Nothing good to say. 30 days shipping, terrible. Packaging destroyed and spare parts, instructions missing. No invoice included but required for credit return. Unit list price at their Website very wrong at $59.95 Available from originator Grill Daddy less than $25 USD. DO NOT TRUST
CgaryG
Tip for consumers:
DON'T!!!
Products used:
Will purchase from Grill Daddy. My cost to return to Rabbit Quick not worth returning. Will use for parts to fix my original old device.
I purchased 4 months ago two pairs of leather CUTE boots. I paid 160.00. I made several contacts in which i got automated rude reply. Stating show real pictures to prove. I got a pair of vinyl type sandals and a pair of boots made from jegging materials. They smell of chemicals. They refuse to give me my money back. Paypal wont answer repeated hone calls and My credit card refuses to refund because I made the purchase.
Sent wrong product and didn't give money back. They added a voucher to force me to order again. While i dont want to order from them again. And this will cost me that i pay again for the product i need. Customer service agent Hisham is rude. And manager called me named khaled. Was argumentative and call was useless. Will not use the app again
Tip for consumers:
Don’t use this application
Products used:
Mosquito repellent
I ordered a telephoto lens from Rabbit Quick in January, 2022. I paid extra to have it shipped in 24-48 hours, but found out later they only LOOK at the order in 24-48 hours. It took two months for shipping. The product was not as advertised and when I went to send it back I got incomplete return information, after asking several times. Finally, I decided to eat my loss.
I try to do business with small businesses instead of the big on-line companies, but this type of business is not worth it.
Tip for consumers:
Use a different company
I bought two packages of the Skin Patches and instead of 36, as the description stated, there were only 24 patches! I decided to give them a try anyway and after 7 days there was absolutely no change. They would not give me a "money back guarantee" because I had no product to return! Clear circle stickers- that's what I bought!
Products used:
Skin Tag Patches
Beware of this game mini 8 ball. This game will cheat you out of your money. Sure you can play friends and family but when you are not playing them you are playing a computer and you will loose everytime. I had over 150 million coins and was cheated out of all of them. Now their new thing is they are acusing me of cheating with coins from some were else. My comment to that is they are lying. So everyone needs to be aware of this game dont play it.
I have seen various iterations of this website over the past few years. None more so divisive as the January 2019 update. In failing to do any public testing or methods of individually reversing the change, the user base of the site has become enraged. This is only compounded by the developers refusal to learn from feedback, engage their users, or even provide the most basic of support. One only needs to visit their social media to see how little they care for improving their product.
Look for alternatives, this is only a nightmare with each update.
This was the update no one asked for. For some reason, they made the desktop version look like a mobile app. It really makes me not want to go on Rabbit anymore especially because you can't browse specific public genres anymore, or at least I couldn't figure out how to.
They bought out Rabbit, an actually good site, just to kill it and attempt to absorb its userbase. Then they tell everyone to download Kast, a program that not only can't do things nearly as well as Rabbit could, but doesn't even work properly to begin with, and basically ruined shared video streaming for millions. Thanks a lot.
I cant even hide the giant chat sidebar that takes up half of the screen. Reverse this update because it's made Rabbit a horrible site
The new update literally broke rabbit there are so many problems now i can barely use it. Some sites that dont allow VPN's dont work, Netflix doesnt work, i cant figure out the new layout and the screen is now smaller then it used to be, it crashes more often, and a lot of other features that used to work perfectly fine are simply broken now.
This website SUCKS SO BAD. The concept is cool, but it is a piece of $#*! site that is constantly crashing. I hate it so much. After my millionth try on this site, I have completely given up. I will not be using it again.
Just please, PLEASE bring back LD/HD button. My connection is, like, 200 mbit/s, but I only have seen HD quality for maybe 10 seconds since the update. I KNOW it's capable of streaming HD just fine, but automatic function isn't working correctly at all. Please( Let it be chosen manually(
The only easy thing to do is to host a public room. Everything else that has been changed has been a backslide or is so hard to figure how to work that I'm willing to just find a new website and learn how to use that rather than a place I've been using to almost 2 years.
KAST DOES NOT WORK. NO ONE LIKES KAST. AND RABBIT IS BETTER THEN ANY OTHER APP. I CHOOSE THIS APP OVER ANYTHING!
$#*!ty website doesnt load, doesnt let me stream, trash complete and utter trash. Theres many better options find something else
Hey -- Sorry to hear you're having issues. We're a pretty small team, and are working to improve all the time. Please reach out to us through help@rabb.it.
I was in my own room and it wouldnt let me sign into netflix because it said add the dumb extension and i already have it so. But then it let my stupid boyfriend do it but i couldnt he oesnt even have the extension
Hey -- Sorry to hear you're having issues. We're a pretty small team, and are working to improve all the time. Please reach out to us through help@rabb.it.
I've used Rabbit for years now and it worked perfectly. I hadn't used Rabbit for a while and my friend and I had been planning a movie date for weeks. Now, I was oblivious about the update (which seems to have come out in January?) and went through the reviews for the app last night. They were all negative. I thought to myself, "This can't happen to me, right? Besides, I use my PC!" Oh, how deeply *wrong* I was. Here's a breakdown of the disasters that occurred during said hangout:
- THE NEW LAYOUT ON THE SITE IS IMPOSSIBLE TO FIGURE OUT! My friend and I spent a good half an hour trying to access each other's rooms--until I realised you're supposed to make a "group." What's even the use for that? I'll come back to this point to explain how this so-called "group" doesn't even work out.
- WHY DO WE HAVE TO WAIT IN A QUEUE? And why does it matter how many streamers are online?! "301 before you" my foot. We had to wait a solid twenty minutes before our "turn" came. Our rooms before used to be independent, I don't understand the point of this.
- THE GROUP SYSTEM DOESN'T WORK. After the film ended, she got kicked out and I thought it was a connection problem. She texted me saying everything went black--the screen and the chatroom disappeared when she was typing a reply to me.
I think the only positive is that it isn't laggy the way it used to be and the quality was also fairly decent this time.
Rabbit, there are so many people complaining yet you refuse to fix this "update." I would personally call it a downgrade. It used to be so much simpler to use before. Please do something about it.
BEFORE: Rooms could be open OR private, easily selectable. When my friends and I wanted to watch something together, it didn't matter if someone we knew hadn't friended us yet, or we wanted to add an unexpected guest or someone one new on the fly. We could easily gather in one of our rooms set Open, and then change it to Private after we were all on, or just add someone to the room when they requested access.
NOW: You CAN'T HAVE a private room. At all. Unless you set up an explicit group for all of the usernames you want to be in it. It's OK if you have an established group of friends that meets regularly that you can make a group for, but setting it up is a pain in the butt, and for a non-established ad hoc bunch of people, it's too much trouble to even bother. (And if you just leave your room open, you're likely to get invaded or trolled.)
BEFORE: When you put Rabbit into full-screen mode, the content being watched filled most of the left-side of the screen, with the chat area next to it. This was wonderful for shared watching of movies, since the movie would take up most of your TV and look nice, and the chat didn't get in the way.
NOW: When you go into full-screen mode, the chat area goes semi-transparent and overlays about a quarter of the video on the right. It's UGLY. It totally ruins trying to watch a movie or any other kind of immersive video content.
BEFORE: In your own room, you could control who used the remote. If you wanted to give someone else control, you could, by manually freeing the remote.
NOW: Any random person in the room can grab the remote and take over the controls, anytime.
== ALSO==
The new control layout is UGLY and wastes a lot of the screen space. The new chat colors are UGLY. When this update first came out, the chat text used to just run off the right side of the screen, but this has now been "fixed" by breaking up words wherever they happen to hit the edge. (Guys, that's not how word wrap is supposed to work.) THE CHAT AREA DOESN'T AUTO-SCROLL PROPERLY.
And I'm not even mentioning the problems people are having getting Rabbit to even connect to important sites like Netflix.
IN SHORT, this update:
* lacks expected functionality
* is hard to use
* is buggy
* has poorly designed (I would even say UGLY) visuals, and a poor page layout.
As Rabbit currently exists, I would not recommend it even as a chew toy for your dog. If the company wants to add new features or make the site more social, that might be an OK idea, but really, they MUST roll back to the previous version, and start adding the new features to that established base. Trying to FIX the features of the Frankensteinian mess that is the new version appears hopeless.
However, Rabbit has stated on Twitter that they have NO intention of doing a roll-back. So, until something changes in a major way, I for one won't be using Rabbit -- and I USED to be on the site nearly every day.
The new rabb.it update forces you to use a camera chat with people online, giving no privacy to what you watch with people. People join rooms to watch the films on the screen, not stare at people's cameras.
Hey -- Sorry to hear you're having issues. We're a pretty small team, and are working to improve all the time. Please reach out to us through help@rabb.it.
In Rabbit, you can watch any video on any device with friends and soon-to-be friends around the world while video, audio and text chatting. And it's free!
Hey -- Sorry to hear you're having issues. We're a pretty small team, and are working to improve all the time. Please reach out to us through help@rabb.it.