web site really easy to use and understand, couple years ago I replaced the front rotors and pads and boy what a difference they made so now I'm replacing the rear ones
Everything was simple and easy, I just wish there were shipping options at checkout so I could get them shipped faster.
You have an excellent website very easy to navigate. I also give 5 stars. I received my order on time. I must say the appearance and quality of the drilled and slotted rotors really make my Genesis 4.6 look soooooo sweet. Thank you R1 Concept. 6 stars if I could give.
I'm a repeat customer and your ebay website is screwed up. Spoke to Ken a few times re NO ROTORS but yet you had several auctions that said 74 Lotus Europa Gt6 etc... Can't believe you're discontinuing them although I am sure they are not a big seller. Really would like a set of YOURS!!!
I've purchased R1 brakes and pad before and they work better than any other brand I have used in the past.
The parts fit and look great. I expect performance to be similar. This is my 3rd car/truck outfitted with R1 products!
Some comments on the web site and ordering experience...
I want to be able to see part numbers in the shopping cart to check that I have the right ones.
It would be useful to have all OEM parts listed in one place under a part type vs. needing to click on a different area to get to other brands. I wanted Hawk pads but had to click around to find them as they didn't show up in my initial vehicle search. Only the R1 branded pads showed at first.
Five tries to get the correct phone # format to continue with my order. Had i not figured it out, or had a little less patience today, I would have left the site. How about an example or a more forgiving interface?
I think showing a 'review your order" prior to completion of order in shopping cart would be an improved customer experience.
I've used R1 many times for my own cars, this is for a friend that wants better braking for less than OEM dealer co$t$.
Called the technical department, was a great help in feeling like I ordered the right rotor for my truck
These rotors are awesome this is my second time buying R1 rotors and I’m very happy with the pricing and quality. Thank you R1
Easy and great information to make a decision. I have purchased drilled and slotted rotors in the past and what a huge difference in brake performance. These are oe quality I purchased now. I'm expecting the same results in brake performance given from my experience with R1 Concepts in the past.
Easy and simple will be my first time buying these kind of rotors and all the good reviews make me feel more Comfortable
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