• QVC UK

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Overview

QVC UK has a rating of 2.08 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. QVC UK ranks 671st among Beauty Products sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate QVC UK?
Top Positive Review

“Great service”

Barbara L.
3/10/20

Good service, quality and delivery. Never had any problems with them. Returns and refunds given promptly.

Top Critical Review

“QVC totally and utterly non existent customer relations”

Diane M.
8/1/20

I spent literally thousands of pounds with this company. I bought a pair of Emu boots from them which after 4 months developed a hole in the toe. They didnt want to know. I ended up sticking a piece of suede inside the boot so that I could wear the £170 pair of boots. My husband bought me a pair of ugh boots instead they are still alive and in one piece years later.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user barbaral720
2 reviews
12 helpful votes
March 10th, 2020

Good service, quality and delivery. Never had any problems with them. Returns and refunds given promptly.

Thumbnail of user fayd33
1 review
0 helpful votes
July 4th, 2021

I received my skechers desert kiss secret picnic sandals today and they are soooo comfy I would also like to say if you have a wide foot go for your normal size I went for a 6 and they are fine and I have wiggle room. One happy lady. Xx

Thumbnail of user chars20
4 reviews
16 helpful votes
May 19th, 2020

Comes through quickly! Easy returns and very nice people and really accommodating! Great channel!

Thumbnail of user hilarye1
1 review
0 helpful votes
November 15th, 2016

I live quite remotely from large stores and find the facility offered unbelievably generous. Try for 30 days extended at Christmas time to enable using as gifts. Everything included including earrings. One can sleep in bedding try out clothes even going out. Fabulous. Staff at warehouse so helpful, customer services the same. I cannot praise the whole company enough.

Tip for consumers:
Buy with every confidence you will not be disappointed.

Thumbnail of user sheilab26
5 reviews
2 helpful votes
April 13th, 2016

I have bought from QVC for over 5 years now and find them to be second to none in their service. Your order is dispatched promptly and you have 30 days in which to wear or try out the item and even if you have worn it and are not satisfied with your purchase you can return it with a full refund of your purchase price. You do have to pay your postage.
Where else can you wear the items for 30 days and then return them if not satisfied.
I now buy all my shoes and most of my clothes and all of my gardening requirements from QVC.

Thumbnail of user tracym46
10 reviews
454 helpful votes
January 18th, 2015

Love this shop/site, everything i buy is good quality, their customer service is great and there is no problem ever returning items, even if you just change your mind,
I bought some earrings once and after 6 months they snapped, i rang QVC and they sent a return slip out immediately and no problem whatsoever, i got a refund and i re-purchased them. Excellent customer service.
Only one little problem, I work full time so am not in to receive parcels, they do not offer collect+ or any other type of service where you can pick up at a collection point, so i don't order much, i see it on QVC then buy from ebay (pick up argos) or buy from Amazon who offer collect+, I would love QVC to star offering collection points i'd spend a fortune.

Tip for consumers:
They don't offer any collection service so you need to be home to receive parcel, not good if you work :-(

Service
Value
Shipping
Returns
Quality

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About the business

Experience award-winning 24/7 customer service and shop beauty, fashion, jewellery and more at QVC UK, all available with our 30-day money back guarantee.

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