• QVC

QVC

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Overview

QVC has a rating of 2.3 stars from 475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QVC most frequently mention credit card, business days, and long time problems. QVC ranks 376th among Bath & Body sites.

  • Service
    71
  • Value
    56
  • Shipping
    61
  • Returns
    49
  • Quality
    52
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
35
11
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service to find out what The problem was and why now all of a sudden UPS couldn't find my house.
How would you rate QVC?
Top Positive Review

“Thank you for your professionalism and patience) I would especially like to note the excellent work”

Brian H.
6/24/22

Thank you for your professionalism and patience) I would especially like to note the excellent work of the operator

Top Critical Review

“Horrible working experience”

Beth A.
1/19/24

I worked for J. Crew while getting my masters degree and certification as a teacher. They saw my value and put me and I QA so I could monitor the associates on the floor. Qvc never saw my value simply because the time of my cost was over what they expected. I have honestly decided to go to lawyers to get them reported for their inability to accurately judge the value of their employees. This was the worst experience I've ever had as an employee. I'm spreading that everywhere.

Reviews (475)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (95)
Thumbnail of user brianh2502
4 reviews
2 helpful votes
June 24th, 2022

Thank you for your professionalism and patience) I would especially like to note the excellent work of the operator

Thumbnail of user lindaf1722
1 review
0 helpful votes
October 9th, 2021

I enjoy QVC very much probably too much. I also love their clothes,. I wish they would make many different types of styles of garment. Since floral and pattern is in there no solid colors. Not everyone is the same. I am 63 and have noticed the prices are getting to high and the quality of material is like what you would get in a department store. I can tell when you can see through the garment. I wish you would make more solid colors. I see something I like and it it's floral. Thank you

Thumbnail of user dwaint9
3 reviews
1 helpful vote
August 1st, 2022

Very fast processing of the order and delivery to the pickup point. More than once I buy in this store. Also encountered with the warranty service.

Thumbnail of user andyb78
2 reviews
1 helpful vote
March 28th, 2016

Please QVC stop selling so many lovely clothes and products my wife is spending too much! 00% happy customers of QVC

Thumbnail of user paulineh19
2 reviews
1 helpful vote
March 23rd, 2017

I love this channel & trust them. I will always use them. Best quality ever and allows returns even though you have worn the products. To make sure it's right for you. I fully trust them.

Thumbnail of user recardos
0 reviews
2 helpful votes
June 26th, 2022

QVC is a company which victimize their members if you want to stop as a member. Do not ever buy anything from them because of their attitude and expensive holidays which they want your money but cannot deliver. I stopped my membership 6years ago and still get monthly billed. Now they want to penelize me for not want to be a member. How ridiculous is such a company policy. They mislead you with their presentation and after that you struggle to have a good holiday. Read up about timeshares and you will find endless negative stuff which is true. They are sharks.

Service
Value
Shipping
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Thumbnail of user jveonh
1 review
2 helpful votes
November 16th, 2022

My first order here and I was really impressed it came 2days early and I got the ps5 for a good price was really nervous cause I read reviews after I had already paid smh (silly) but the product is here and like I said it came 2 days earlier than originally scheduled

Products used:
Ps5

Service
Value
Shipping
Quality
Thumbnail of user romank84
2 reviews
16 helpful votes
January 30th, 2020

I have shopped on QVC for years I love my new silver heart it's beautiful and It came so quickly! Best Customer Service

Thumbnail of user mildredb90
1 review
0 helpful votes
August 1st, 2021

I have ordered from QVC company several times. They always process my order right away and I have my order within a few days. The website is easy to use, prices seem very reasonable for what you get.

Service
Value
Shipping
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Thumbnail of user tessf5
2 reviews
0 helpful votes
December 8th, 2020

I wish every customer service department worked liked the one at QVC. No outsourcing to third world countries, just friendly customer oriented service like the good old days. Shipping is reasonable or free and if you aren't happy, send it back. Thanks, QVC.

Tip for consumers:
Just read the reviews and it's all stress free.

Products used:
All. But then I read the reviews and they are usually spot on.

Service
Value
Shipping
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Thumbnail of user emas15
1 review
0 helpful votes
January 19th, 2022

The shoes as well as the clothes they provide are very good in quality. Every time I ordered something, it was delivered to me on time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucianap10
2 reviews
0 helpful votes
August 13th, 2021

Basically, I like the service. The shipping was fast (in my case) and support was very polite and friendly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rolanas
3 reviews
0 helpful votes
April 8th, 2021

I have ordered many products. Delivery is quick. Quality of products are excellent. I love QVC products. Happy customer.

Service
Value
Shipping
Quality
Thumbnail of user belindar41
3 reviews
2 helpful votes
June 3rd, 2019

My daughter is addicted to your beauty products. She is ever checking the site, nearly very month a package arrives at our home, I get anxious, it could be mine. Open it, it's another brand of makeup, its cream, its for her! But because they make her look yummy, I cool off with satisfaction. Thank you for taking care of my wife

Thumbnail of user ibrahimj13
2 reviews
0 helpful votes
July 29th, 2020

They have been taking money recurring out of my bank for items i have already paid for. When you try to call them it says to go to the web site and now my account is locked. What the H are we supposed to do call me lori bartow *******262 now or attorneys here we go

Thumbnail of user crissya2
3 reviews
1 helpful vote
August 16th, 2021

I've been a customer of QVC for years! I love the wide variety of products they offer and the best part is that they provide a easy payment option per month. The products are of high quality and most are reasonably priced. The customer service is exceptional and delivery has always been on time.

Tip for consumers:
How to add a logo photo instead of trying to add a photo of a purchase.

Products used:
Skincare, electronics, kitchen products, dog supplies.

Thumbnail of user mayhewl
1 review
0 helpful votes
October 9th, 2019

I have shopped on QVC for years. Never been disappointed.Not only are their prices fair and the products quality but they offer up interest free financing, ship items promptly, and offer a no question money back guarantee. Change your mind? No longer want the product? Just send it back and get your money back!

Thumbnail of user steffanf1
7 reviews
0 helpful votes
April 4th, 2021

QVC is my favorite brand and i like all products. Results are amazing. Quality and Quantity is superb. Price is affordable. Happy customer. Recommended to friends and family.

Thumbnail of user advikd
8 reviews
1 helpful vote
September 16th, 2020

I have ordered many products from QVC and its delivery is quick. Quality of products are excellent and worth the money. Customer service is helpful. Exchange and return policy is too quick. I love QVC products. Happy customer.

Thumbnail of user genea87
3 reviews
0 helpful votes
September 5th, 2021

QVC is my favorite brand and i have used many products of QVC. I liked it and result is great. Quality and Quantity is superb. Price is affordable. Customer service is helpful. Highly recommended.

Thumbnail of user julies42
25 reviews
47 helpful votes
June 20th, 2018

I ordered a Intex 12'x30" above ground easyset pool for my grandkids. It was a Good Deal and really good item for the price. I put it together myself with the help of a 3 and 6 year old and the kids were able to swim same day. I paid $260 total with taxes. With Covid this year the kids have gotten a lot of daily use out of this pool. This is one of the best things I've ever bought for the kids... The pool also came with a pump. This pool is perfect for small children not too deep but deep enough... The kids really Love it... They've been using since early April and still going strong...

Tip for consumers:
If strapped for cash make make sure you use the EastPay option. They will split your payments up for you, this is available for most items.

Service
Value
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Thumbnail of user stephaniep273
2 reviews
0 helpful votes
November 29th, 2019

They have a wide range of great quality products to choose from. Also, have nice Black Friday sale prices to take advantage of. So I will be back for more.

Thumbnail of user quincyc18
2 reviews
0 helpful votes
September 28th, 2019

Everything seems fast and easy. I really like the website.We find a good deals here. Will maybe buy from again in the future. Best Customer Service ever!

Thumbnail of user sandrinec5
1 review
1 helpful vote
December 18th, 2018

I really like the website. We find a good deals here. Great and easy way to shop. Wonderful customer service.
Good Products.

Thumbnail of user olivias267
1 review
0 helpful votes
November 9th, 2019

I really love this website. I find really good deals here. Great and easy way to shop. Best Customer Service ever!

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About the business

Explore QVC and find everything you need from the comfort of your home, or on the go. With award-winning customer service, we make online shopping easy.

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