• Quotatis

Overview

Quotatis has a rating of 3.15 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Quotatis most frequently mention excellent job. Quotatis ranks 7th among Contractors sites.

  • Service
    13
  • Value
    13
  • Shipping
    4
  • Returns
    1
  • Quality
    11

This company responds to reviews on average within 2 days

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called them for so many times and nothing sort it but they still took Money out of company card.
  • Stress has been unbelievable and Citizens Advice, Trading Standards and Police all involved.
How would you rate Quotatis?
Top Positive Review

“Professional, efficient and very friendly service!”

andrew w.
7/15/20

Very quick service from initial request for a quote right the way through to the job being completed within 24hours! Really impressive! Garden was left spotless with everything cleared away and looking first class. Highly recommend Woodland Tree Services.

Top Critical Review

“Quotatis are bullying me!”

Mark O.
3/18/23

They wouldn't let me cancel bullied me I'm now suicidal this company disgusting, I don't know what to do now I keep ringing texting and sending letters to my home address. I'm beside myself. I didn't do what I said I was going to do the app doesn't work disgusting for service poor people skills!

Reviews (112)

Rating

Timeframe

Other

Reviews that mention popular keywords

company (36) trading standards (5) job (55)
Thumbnail of user audreyh18
1 review
1 helpful vote
August 4th, 2017

Spartan aerials! OK job at first but no follow up when problem occurred. Shocking. Pretended to be a company I'd phoned earlier and informed me that they'd told him to take the job.

Thumbnail of user garinl
1 review
2 helpful votes
July 14th, 2018

I contacted Quotatis for 10m run of fascias/soffit replacement. One company responded, First Choice of Fraddon, Cornwall. The quote for £1200 for 10m run of fascia and soffit and drain was okay, though was just for capping, not replacement, but I also included approx. 2.5mx3m flat roof over the sunroom, and quoted £900 just to put one mineral cap layer on, with solar paint. In retrospect, should have cost just a few hundred pounds for the sunroof, as another local company quoted £1200 plus VAT to fully replace 8.3mx 2.5m roofing including new OSB decking, 3 layers and solar paint! That company got the garage/kitchen roof job, as First Choice quoted £1600 just to put one cap layer on the kitchen/garage, way too expensive! I added gutter panels/sheets, as the felting was decayed on the south side, plus 2 upvc fascia caps to the sunroom. Total cost came to £2850, way over the top for less than 3 days work to complete. Moral of the story is always get 3 quotes. I would avoid First Choice in future. I cannot blame Quotatis per se, but although I did find First Choice on the Quotatis website with customer feedback, some of it bad, I could not see how to leave the feedback myself. So that is why I would rate Quotatis low.

Thumbnail of user rylandm1
1 review
3 helpful votes
March 5th, 2016

29th Jan Chimney pot replaced Birds nest stated as removed finished up in fire place accident or deliberately? No information of this to us Lucky we found & Removed before reinstating gas fire this could have been lethal:
Mesh put on top of pot not secured with wire fell in garden Wind or picked of by the birds!

Before we new of the 1st events We given them another Job on roof of our shop also paid for and still no response to return as promised to complete repair work agreed since 4th of Feb
No confidence that Quotatis can enforce a response from this recommended " business "

Thumbnail of user scottw67
Scott W. – Quotatis Rep

Good Morning,

I will make sure this is passed to our Quality Manager who will contact the contractor to see if we can get it resolved for you.

Kind Regards
Scott

Thumbnail of user martinr38
1 review
1 helpful vote
April 20th, 2016

Really good site as a tradesman until you want to leave. Was told I could pay half as a holding fee and then rejoin at 40% more. They took away the leads I had paid for until I complained.
Such a shame that they value profit over building a relationship with good tradesmen. My overall rating was 5 stars '

Thumbnail of user scottw67
Scott W. – Quotatis Rep

Good Morning Martin,

I am sorry that the service has not worked for you, with regards to your comments we now have waiting lists for contractors in certain parts of the country, and to continue to be able to supply contractors with genuine enquiries the pricing structure had to change.

If you wish at some point to re-join the service, please contact the office and ask to speak to myself and I will make sure the terms are favourable.

Kind Regards

Scott

Thumbnail of user tonyd69
1 review
5 helpful votes
June 7th, 2016

Was looking for a boiler on many sites. Sadly i entered details in a site that was the front shop window for this crowd called Quotatis
Never heard a thing for 3 hours. Then i was bombarded with calls for over 24 hours from small business self employed plumbers etc. These poor guys are wasting their money on Quotatis. As I had already spoken to people from on ene of my enquiries. Got quotes and setup a deal to to enter the premises i owned. Emergency Check one the boiler leaking water. Then agreed a replacement for the following morning. All this within 30mins of my original internet investigations.
I dread to think for how long i will get calls to my tps registered phones. Then my details probably passed/sold to a third party or two.? So traders beware i the customer is not getting your call for the job in hand quick enough. Unless my enquiry is passed on immediately to the tradesman in selected area. Your services are being overlooked.

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From the business

Quotatis helps you find the pro who can turn your dream home into a reality. We'll put you in touch with up to 4 tradespeople that can help you with your project.

We provide tradespeople with customers that are interested in their product, to help them grow their business.

Business History

Quotatis began in Paris, France, in 1999. In 2006, we opened in the UK in London and soon moved to Norwich, Norfolk. Since then, we've become part of the ADEO Group, the leading French player in the international DIY market and the third largest worldwide.

Company Representative

Thumbnail of user emilyr155
Emily R.
Customer Experience Manager
Typically responds within 2 days
I have been working at Quotatis for 5 years as a content writer, ensuring that both consumers and tradespeople can get the most out of our service by providing them with useful tips and advice. Now that I'm a Customer Experience Manager, I'm focused on making sure that our customers have the best experience with us, whether through blogs, videos or social media.

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