I bought my graduation dress and I measured myself and sent the measurements , when the dress was delivered it was a perfect fit and everyone on my graduation wanted to know where I bought my dress from. So far I have made 6 purchases with quinceaneradresscity and I always happy with the colour , size and design. I highly recommend this website to you all.
The only reason I'm giving this company a 1 is because I have to. They were all happy to answer my questions BEFORE I ordered the dress. The dress did come but it had a yellow stain on it, the bodice was sewn crookedly, and the beads were falling off the dress. I took it to a local tailor and they said they only thing to do is to remake the dress. I put in a refund or remake request to the company and they have totally been ignoring me. I emailed them repeatedly but nothing in response.
So far they haven't done anything except ignore me. So now I have a dress that can't be worn and still need to find a wedding dress. Completely avoid this company. The only thing they will offer is a 'big discount on the next purchase'. Needless to say, I will NOT be making a repeat purchase.
uha,today my daughter recieved dress from quinceaneradresscity,very bwautyful and decent,my daughter wasa very happy,i will order a mother dress from them,i wnat to say it is a good try
Would love to tell you why I even have to give this place a STAR. If there was "0" stars would better describe the customer service. My daughters prom is in 1 1/2 days and still no dress. Ever try to find a dress in less than a day.
These people will continue to lie to you every second.
They insist I should trust them that they will ship my dress to me in the next day.
When you call them about the dress they say things like
"EVERYTHING OK" ; I have been told multiple times OR some of the other below they will tell you to blow you off such as these:
"I CALL YOU";
"CANT CHECK WITH THE FACTORY BECAUSE THEY ARE CLOSED";
"WE WILL GET IT";
"CALL BACK IN A FEW DAYS";
"CALL BACK IN 8 HOURS";
"TRUST US WE WILL DELIVER ON TIME"
I tried to ask them when? Today. Tomorrow, after the event? but no answers
Bottom line, NO DRESS for Senior Prom.
Don't disappoint your child with this foolish mistake.
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