Quicken Loans has a rating of 1.89 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Quicken Loans most frequently mention customer service, and rocket mortgage problems. Quicken Loans ranks 230th among Mortgages sites.
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GOOD COMPANY. Thank you for your online service. I have tried other alternative services but none of them even come close to yours
The message I received from Quicken Loans was that we will not give you any information on loans unless you give us all your personal information. No, we will not tell you how VA loans work, how a second mortgage might be leveraged, down payments for top tier credit scores, etc. I highly recommend going with a local lender (e.g. Credit union) as they have no incentive to provide good customer service due to their size and control of the market.
GOOD COMPANY. Thank you for your online service. I have tried other alternative services but none of them even come close to yours
Loan went thru successfully & we are... I am impressed with the customer service they solved my query within 1 working day.
Very good to deal the clients. Keep it up your good services and Godbless. Comtinue to keep safe. Thank you for quickly intertain my messages
Very helpful support, they always give detailed answers. Overall process is quick and easy. Highly recommended.
Ql is at fault for a low appraised value? That is an independent appraiser im sure quicken is just thrilled your home appraised low and they wasted resources on a loan that cant close. The old 500 deposit complaint gets old this company closes billions of dollars in mortgates pretty sure their objective is not to collect a deposit from you. You pay a deposit to a mortgage company to pay third party fees your appraisal is one of them. Your loan doesnt close you pay for the actual appraisal they pay for processing a loan that doesnt close locking a rate and are out thousands of dollars including bad pr from people that think ql is out to collect these deposits to take over the world and stick it to people bc thats where the real money is in mortgage lending... 500 deposits
People, a company doesn't get any better than this. Once I'd asked for help with my home loan, they COMPLETELY took the initiative, and got 'er done. I had put off my re-fi because I'd remembered having to shlep all over town for this or that document... Quicken friggin did it all, and for me and cheerfully, seeming to grasp (in a way other mortgage brokers did not) that I was doing THEM a favor, by selling them my loan. Very, very cool company. I cannot recommend them enough.
I was really happy I discovered Quicken loans after getting a quote from another heavy advertiser in my area (Paramount Equity). They came back with an interest rate that was a full point and a half lower on our $300k home!
There online access to the mortgage process is excellent in fact it made things pretty darn easy to go from steps A to Z.
In the end you are going to pay a little more in closing costs with them however you will most likely save that in interest over the life of your loan and as an added bonus if you ever refinance with them the cost is free the second time!
Quicken Loans has helped over 2 million families finance their homes. Compare home loan options and apply online with Rocket Mortgage.