• QuiBids

QuiBids

Overview

QuiBids has a rating of 2.8 stars from 3,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QuiBids most frequently mention gift card, retail price, and business model problems. QuiBids ranks 3rd among Penny Auction sites.

  • Service
    111
  • Value
    94
  • Shipping
    76
  • Returns
    68
  • Quality
    87

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
10
See all photos

What reviewers want you to know

Positive highlights

  • Wish all customer service dept were like these guys.
  • I didn't realize I was purchasing a $60 pack when I put in my credit card information, I thought it was for future use.

Critical highlights

  • Had to file a complaint because I never received my gift cards that I purchased.
  • Actually you must pay $60.00 to buy 100 bids at sign up.
How would you rate QuiBids?
Top Positive Review

“Thankfully Refunded”

Amy R.
2/2/19

Mistakingly, I signed up with Quibids not realizing any charges would be taken up front. I panicked when I read the confirmation email. I immediately tried contacting them. I could not get the live chat to do anything. I did send an email describing my situation. In a timely manner my email was responded to and within three days i was refunded in full.

Top Critical Review

“Gary5632 E gift card were are they stolen”

gary j.
12/23/23

Quibids has closed down and was holding E-gift cards on their site now we can't access them Are know were they are so were is the money for all those e gift cards does anyone know About this are have a similar problem were you cant get your E gift card And i know the web site is closed but they should have warned us in advance Please let me know Email me *******@msn.com

Reviews (3,070)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (474) credit card (144) gift cards (169) customer support (107) 100 bids (78) voucher bids (45) gambling site (25) business model (31) support team (36) bid pack (45)
Thumbnail of user jamesn119
1 review
0 helpful votes
January 6th, 2017
Verified purchase

Quibids is a fun site. You buy bids and bid on a 400 $ TV that you can win for a low price ( $5). I won a 50$ Walmart card and paid 5.69 $

Thumbnail of user daniellep36
2 reviews
0 helpful votes
May 5th, 2016
Verified purchase

They quickly refunded my the charge that I did not approve. Also deactivated my account as I requested without trying to guilt/ force me out of it!

Thumbnail of user jamess326
1 review
0 helpful votes
November 19th, 2015
Verified purchase

Chat with Alicia was extremely pleasant. She was prompt, efficient, courteous and handled my problem very quickly. Great experience.

Thumbnail of user judyp40
1 review
2 helpful votes
February 3rd, 2017
Verified purchase

I was reluctant to call because I needed to cancel my subscription. I was pleasantly surprised to find the agent so kind and understanding about my situation. Thank you for that.

Thumbnail of user jadew15
1 review
1 helpful vote
September 6th, 2016
Verified purchase

Quibids is the most fun and exciting site to be able to experience. If you can practice patience spending your bids and really take some time to learn a little strategy, you will have no problem winning some great stuff. The support team is really committed to making sure the players stay happy and the game stays fair.

Thumbnail of user barbarac91
1 review
1 helpful vote
February 17th, 2016
Verified purchase

My request to customer support was handled very quickly!

Thumbnail of user cindyh96
1 review
0 helpful votes
January 8th, 2017
Verified purchase

I by mistake got coins and at this time don't have the money. We are moving. With the support and quickness I received I will be back when we get settled.

Thumbnail of user jcc21
1 review
3 helpful votes
January 30th, 2017
Verified purchase

Wrong corrected in less than 24 hrs
A-1 Support, I was quickly taken care of in complete satisfaction.
Thank You QuiBids!

Thumbnail of user dianes129
1 review
0 helpful votes
December 3rd, 2016
Verified purchase

Very pleased with the service I received

Thumbnail of user rosalies6
2 reviews
0 helpful votes
June 30th, 2016
Verified purchase

I had a superb experience with customer service who responded to my request immediately!

Thumbnail of user jamesk95
1 review
1 helpful vote
June 30th, 2015
Verified purchase

I signed up with QuiBids and proceeded to their web site to read how to use the site. I was expecting something similar to eBay. I quickly learned that it is much different by design, as the designers add a gaming feel to enhance the experience. I don't game on my PC or Smart Phone and have no interest in any form of gaming. Thus it was not a good fit for me. Apparently many other people like the gaming aspect, which is fine, but I do not, so asked for a refund and they complied with my request vey quick which indicates a company of Integrity to me!

Thumbnail of user kaylac19
1 review
0 helpful votes
July 29th, 2016
Verified purchase

Mistakenly bought 100 bids while setting up my profile and was adding my card info and turned out to be a purchase, wrote them and they were sorry about the confusion and refunded me back the $60 I spent! I was glad!

Thumbnail of user cindys117
1 review
1 helpful vote
January 12th, 2017
Verified purchase

I have been a customer for a few years and everytime I use Quibids I have never been disappointed. My last session I made a mistake on a size I ordered and the Guy that helped me was awesome. Fast cirtious and polite. Amazing service thank you so much again.

Thumbnail of user debraa18
1 review
3 helpful votes
January 2nd, 2016
Verified purchase

I was too quick to join and didnt read the fine print and was charged 27.00 for 45 Qui bids, still have no idea how to bid or how the site really works. I tried to bid and was told to start off smal
Ler Lol. Anyway I sent an email asking that my card be refunded since they never told me they were charging my card or any amount I was confident they would promptly refund my card as soon as I ask rather than risk a complaint to a higher source. I still dont agree with the site saying Hey you need to just register your card to start bidding! And then charge the card without telling you. Thats complete BS and Im sure alot of people dont notice a small charge and never bid so Qui Bids benefits. Ill never go to the site agin. But... The customer service is top notch! Lol

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonit5
1 review
0 helpful votes
March 20th, 2015
Verified purchase

I love qubids because it helps me get things I need for a low price.

Thumbnail of user dianen26
1 review
1 helpful vote
January 18th, 2017
Verified purchase

I needed a refund and they gladly provided it. As I was new to the site, I made a mistake and they happily helped me out of a jam.

Thumbnail of user stuarts38
1 review
1 helpful vote
February 19th, 2016
Verified purchase

After joining, I was the told how the system works and took a tour of what was being offered, I was somewhat disappointed, and realized that it would be too time consuming and there was very few things that i was interested in and requested a refund since I had not used any of the initial $60 to place or starting a bid

Thumbnail of user sentrikt
1 review
0 helpful votes
October 26th, 2015
Verified purchase

At first i could not win for the life of me but then i started realizing that i just had to watch the auctions that are being bid on by the automatic bid function then count about 20 bids in without any single bids showing up then I started bidding and 6 bids later i won a $50 Walmart gift card for $1.75 and shipping is 2-3 business days in most cases

Thumbnail of user kathyb128
1 review
1 helpful vote
January 19th, 2017
Verified purchase

I made a mistake and signed up for a bid i didnt intend to asked for a refund and it is in the process so far so good

Thumbnail of user sharons193
1 review
0 helpful votes
January 6th, 2017
Verified purchase

Love getting stuff for such low prices lol can't wait to get another chance to get me a good deal

Thumbnail of user al24960
1 review
1 helpful vote
January 17th, 2017
Verified purchase

Joined for a month without making any bids. Decided it was too much hassle and asked for a refund. It was processed the next day without any fuss.

Thumbnail of user jasonb253
1 review
1 helpful vote
January 12th, 2017
Verified purchase

Not sure if its my kind of shopping. Aswome customer service and speed. If you are looking for cheap deals this is the place

Thumbnail of user jamesb333
1 review
0 helpful votes
February 22nd, 2016
Verified purchase

Won some items. They were never shipped. Sent email. Found problem. Resent items. Problem solved. Plus gave me 100 free bids for waiting.

Thumbnail of user bonniec39
2 reviews
0 helpful votes
March 6th, 2016
Verified purchase

I got my answered

Thumbnail of user jackd96
2 reviews
3 helpful votes
March 11th, 2016
Verified purchase

I've been a customer for about 5 months now. I enjoy the whole site. The support team is fast and quick, I have received all of the merchandise I've won or bought within 5 working days, and I've saved some money in the possess.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

QuiBids is a penny auction site.

Company Representative

Thumbnail of user erikg11
Blake B.
Typically does not respond to reviews

How do I know I can trust these reviews about QuiBids?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about QuiBids?