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QuestoDesign has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. QuestoDesign ranks 220th among Marketplace sites.
Hi, buying from Questo design was my best experience of shopping online for the past 20 years. Best prices worldwide, really! Best customer experience ever. Best customer service i have ever experienced.The website is absolutely user friendly, multi languages, multi currencies and real shipping fees even before you buy the item. I want to thank the owners: Claudia and Hans for there warmth and great professionalism! Thank you, Sylvain Renaud from Canada
I have 2 of the Bai, 4 leg chair bought through questodesign I'm not sure if they were aware, and messaged them about the rubber feet on the chair does not work anywhere with hardwood or wood floors surfaces of any kind. After first Intial use after receiving my purchase I did contact for feet replacements after I noticed damage to my floors, but this did not fix the issue. The chairs are not used often, but I just recently noticed my son started using it again and noticed the damaged have worsened. Here are photos of damages that were caused from the Bai chair to my walnut/hardwood flooring. In the photo you can see the rubber foot is intact, but also not quite protecting the end of the metal leg. Imagine pressure is applied when or while a person is sitting. This then causes the rubber foot to move in exposing the end of the metal leg, where the rubber half circle foot meet, in no longer protecting its surface causing damage. In my case my walnut floors. This is a concern for all consumers. I fell in Love with these chairs while I was at the finest resort and had to get them, but did not expect them to damage my floors. Not only did I have to pay for chairs that I can't use in my home, but now I have an added expense for two bedroom floors that need repairs or possibly refinished. I please ask for my money back on 2 BAI, Silla 4 leg chair because I no longer can use these in my home due to the damage to my floors. If I could I would use them somewhere else, but my entire home has walnut flooring. I would also advise to have their team not sell these chairs to any consumer who will be using these on any wood surfaces. Possibly if the foot design was to be changed in order to be functional for all types of floors this can resolve this issue. Their solution they provided was, I should have gone with different chairs. I uploaded photos, for some reason they've posted side ways
Hi, buying from Questo design was my best experience of shopping online for the past 20 years.
Best prices worldwide, really! Best customer experience ever. Best customer service i have ever experienced.The website is absolutely user friendly, multi languages, multi currencies and real shipping fees even before you buy the item. I want to thank the owners: Claudia and Hans for there warmth and great professionalism! Thank you, Sylvain Renaud from Canada
Tip for consumers:
You can buy from them, there great and it's safe, Sylvain
Products used:
Driade, Philippe Starck, Costes Chairs
I have 2 of the Bai, 4 leg chair bought through questodesign I'm not sure if they were aware, and messaged them about the rubber feet on the chair does not work anywhere with hardwood or wood floors surfaces of any kind. After first Intial use after receiving my purchase I did contact for feet replacements after I noticed damage to my floors, but this did not fix the issue. The chairs are not used often, but I just recently noticed my son started using it again and noticed the damaged have worsened. Here are photos of damages that were caused from the Bai chair to my walnut/hardwood flooring. In the photo you can see the rubber foot is intact, but also not quite protecting the end of the metal leg. Imagine pressure is applied when or while a person is sitting. This then causes the rubber foot to move in exposing the end of the metal leg, where the rubber half circle foot meet, in no longer protecting its surface causing damage. In my case my walnut floors. This is a concern for all consumers. I fell in Love with these chairs while I was at the finest resort and had to get them, but did not expect them to damage my floors. Not only did I have to pay for chairs that I can't use in my home, but now I have an added expense for two bedroom floors that need repairs or possibly refinished. I please ask for my money back on 2 BAI, Silla 4 leg chair because I no longer can use these in my home due to the damage to my floors. If I could I would use them somewhere else, but my entire home has walnut flooring. I would also advise to have their team not sell these chairs to any consumer who will be using these on any wood surfaces. Possibly if the foot design was to be changed in order to be functional for all types of floors this can resolve this issue. Their solution they provided was, I should have gone with different chairs.
I uploaded photos, for some reason they've posted side ways
Tip for consumers:
Ask questions if they’re buying furniture
Questo design are awesome. If you are looking for designer furniture at a good price, including international shipping you can't go wrong. They are great.
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