• Queensofly

Queensofly

Overview

Queensofly has a rating of 2 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Queensofly ranks 1520th among Women's Clothing sites.

  • Shipping
    1
  • Quality
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How would you rate Queensofly?
Top Positive Review

“Cute skirt!”

Chloe Y.
2/21/20

Absolutely love it! I got many compliments. When I received this skirt, it was a little wrinkled. The customer service gave me good advice. Thanks!

Top Critical Review

“Keep it moving! Do not do it. Buyer BEWARE”

Bria I.
6/5/20

I purchased 2 items on the same order. Waited so long for it to come I forgot about it. One of the items is wrong. I sent an email... and another... and another. When they finally responded they gave me options which included keeping what I have (which is ugly) and paying $10 to get what I ordered. I said ok fine. Now they send a link asking for $12 not $10 and not responding to my other emails I have sent. TERRIBLE. POOR SERVICE. UNTRUSTWORTHY. Take your business elsewhere

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user briai
1 review
4 helpful votes
June 5th, 2020

I purchased 2 items on the same order. Waited so long for it to come I forgot about it. One of the items is wrong. I sent an email... and another... and another. When they finally responded they gave me options which included keeping what I have (which is ugly) and paying $10 to get what I ordered. I said ok fine. Now they send a link asking for $12 not $10 and not responding to my other emails I have sent. TERRIBLE. POOR SERVICE. UNTRUSTWORTHY. Take your business elsewhere

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry for the trouble. I certainly will offer you solutions. But I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now. Here is our email address: service@queensofly.com

Thumbnail of user rubyb103
1 review
2 helpful votes
October 29th, 2020

I love the style of the skirt I bought, but it very poorly made. Any seamstress knows that a zipper is suppose to be sewed from the inside of the material. The zipper is sewed from the outside of the skirt, which makes it look very poorly made. I am not pleased at all, and there is no return instructions included. No way is this skirt worth $49.00.

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry for the trouble. I certainly will offer you solutions. But I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now. Here is our email address: service@queensofly.com

Thumbnail of user nm262
1 review
8 helpful votes
February 18th, 2020

Do not purchase from this site, they portray themselves as being a black american seller but definitely is not. I received my items, they looked like something sewn at home, not good quality. The sizing is not correct either, XL is the equivalent of a small/medium. This company if from China and if you have to return or exchange you have to pay to ship it back to China even though they shipped the items from a Southern California address.

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Hi, we're sorry to hear that you dissatisfied with your purchase. Could you kindly advise us your order# via e-mail so that we can help you solve this out? Thanks.

Thumbnail of user chloey11
1 review
3 helpful votes
February 21st, 2020

Absolutely love it! I got many compliments. When I received this skirt, it was a little wrinkled. The customer service gave me good advice. Thanks!

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Thanks for your review. Your purchase again is always welcome!

Thumbnail of user shuywanaw
1 review
0 helpful votes
October 5th, 2022
Verified purchase

Sewing is horrible, material is not silky as shown, it's itchy, coch is well below knees than what's shown. Looks nothing like the product

Tip for consumers:
Don't buy nothing from this site. Queensofly.com

Products used:
None

Shipping
Quality
Thumbnail of user tranequac
1 review
4 helpful votes
May 1st, 2020

Please ladies and gentlemen if possible do not order from this website. I have been getting the run-around about items that I purchased over two weeks ago. I reached out to them and was informed that it was sent back to them and they were going to reship it no. I haven't asked for a tracking number and updates on my shipment and I have not been getting a response. You will be taking a chance ordering from them you might get your things and you may not. It's not worth it

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry for the trouble. I confirm we have reshipped your order. For security reasons please can you email us with your order number? Then I can check where it is now. Here is our email address: service@queensofly.com

Thumbnail of user fredat12
3 reviews
2 helpful votes
March 18th, 2020
Verified purchase

I love this dress! Even though I had to ordered a bigger size to get it on the day I wanted. It fit just fine. I received so many compliments how beautiful I looked! I loved the style, color was spot on! Thank you!

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Thanks for your feedback. Your purchase again is always welcome!

Thumbnail of user veej2
2 reviews
3 helpful votes
July 1st, 2020

I placed an order on 5/19/20 and never received my order. I've sent several emails. They replied and stated that they can resend me what I ordered for an extra $13. No! I've also sent several emails asking for a refund and haven't received a response yet! Very poor customer service! Especially, after they've gotten your money! DO NOT BUY ANYTHING FROM THIS FRAUD COMPANY. TAKE YOUR MONEY ELSEWHERE! (ORDER #6623)

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry to hear you have not received your order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now. Here is our email address: service@queensofly.com

Thumbnail of user peacox
1 review
2 helpful votes
May 9th, 2020

Just received shorts. Slow shipping but I like these shorts. Really cute. I am very happy with my purchase.

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Thanks for your feedback. Your purchase again is always welcome!

Thumbnail of user sasseyj
1 review
3 helpful votes
April 30th, 2020

I ordered 2weeks ago and not one item was delivered. I've messaged them on ig and haven't gotten a response. I just want ALL of my MONEY BACK

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry to hear you have not received your order. I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now. Here is our email address: service@queensofly.com

Thumbnail of user lasandreaw
1 review
1 helpful vote
March 31st, 2020

I have ordered from them over a month ago and have yet to receive my items or a refund. I think they are a scam.

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry to hear you have not received your order.
I can definitely help - I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now.

Thumbnail of user mem194
1 review
1 helpful vote
February 21st, 2021

Quick question... as someone inquiring as a POTENTIAL customer, I have a question about the following response from a rep, to a customer's review...

Theresa S. – Queensofly Rep
5/8/20
Sorry for the trouble. I confirm we have reshipped your order. For security reasons please can you email us with your order number? Then I can check where it is now. Here is our email address: *******@queensofly.com

If you "confirmed" the order has been re-shipped, why does the customer need to give you their order number after the fact? How did you re-ship an order, if you didn't have the order number you requested? Doesn't make sense unless you're just replying in that manner to make it look rectified, and in actuality, didn't re-ship anything.

Thumbnail of user theresas327
Theresa S. – Queensofly Rep

Sorry for any misunderstanding. As the customer said" I reached out to them and was informed that it was sent back to them and they were going to reship it no." Usually we had reshipped if we replied to our customer like this. Thanks for your kind understanding.

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Thumbnail of user theresas327
Theresa S.

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