• Quadratec

Quadratec

Overview

Quadratec has a rating of 4.25 stars from 7,684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Quadratec most frequently mention customer service, fast delivery, and great experience. Quadratec ranks 1st among Auto Accessories sites.

  • Service
    953
  • Quality
    7493

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.4%
Positive
512
Neutral
11
Negative
25

Instant Feedback

66,070 reviews

34
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What reviewers want you to know

Positive highlights

  • This has been a pleasant and easy shopping experience.
  • Great prices, easy to purchase from, and good quality products

Critical highlights

  • I sent a return email to customer service questioning this.
How would you rate Quadratec?
Top Positive Review

“I have used Quadratec for all my Jeep upgrades”

Kristine W.
3/12/24

I have used Quadratec for all my Jeep upgrades. Their product offerings are the best and suit every budget. The quality of their products is great. The customer service is excellent. Any time I have had an issue they responded professionally and promptly always making sure my needs were met. I will continue to buy my Jeep accessories from Quadratec as they have proven to be a reliable and trust worthy company.

Top Critical Review

“Your shipping options are pathetic”

Crazy T.
2/14/24

Your shipping options are pathetic. You and every other company that offers jeep specific parts charges customers who live in Alaska and Hawaii so much much money in shipping we end up going to other companies. Only reason I bought this part is because it was mopar and my friend down in the lower 48 can mail these TEENY TINY bolts to me cheaper than you could ship a bill. I should NEVER be charged $50 dollars to ship me two bolts that are maybe 3 inches long.

Reviews (7,684)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (599) customer service (1453) quality products (349) web site (521)
Thumbnail of user meghanp109
1 review
0 helpful votes
January 29th, 2024
Verified purchase

Quadratec is always great to work with, things ship out so quickly. I called in to request a new part and it was later on a Friday but a real person answered and got right with me. The part that came was not what was pictured and he apologized and got it all straightened out. Said he would put in a request for the warehouse to check that the muffler had no flange. But the second one I received also had a flange. I love Quadratec but was not satisfied with the product I received.

I called in to request a new part and it was later on a Friday (6:30 or 7) but a real person answered and got right with me. The part that came was not what was pictured and he apologized and got it all straightened out. Said he would put in a request for the warehouse to check that the muffler had no flange. But the second one I received also had a flange. I love Quadratec but was not satisfied with the product I received.

Reason I chose this business:

They ship super quickly and seem to have the things I need for my jeep.

Service
Quality
Thumbnail of user scottj1331
1 review
0 helpful votes
November 22nd, 2022
Verified purchase
• Updated review

Love Quadratec products & easy to order process. Would like maybe a lil free gift with my orders. Thanks

Quality
I always have a great experience with Quadratec...
October 29th, 2022
Verified purchase
• Previous review

I always have a great experience with Quadratec... Fast delivery, great products

Reason I chose this business:

Quality products for my Jeep

Quality
Thumbnail of user normanp96
1 review
0 helpful votes
August 22nd, 2021
Verified purchase

These CJ turn signals are JUST AWESOME! I haven't installed them yet, but they've got lenses and bulbs and plugs and everything. Am I digging them? Heck yeah! I'm glad they go the the front so they're going to be seen first when I pull up the the PAR-TAY! Rock on, Quadratec! When they legalize marriage between a man and a Jeep parts supplier, I'm bringing you a ring! You literally light up my life!

Reason I chose this business:

Google told me to.

Quality
Thumbnail of user kevinh2304
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

Qaidratec was super easy and sent one tracking email. Would like to get a text instead of the shipping status updates, but the email with tracking worked. Just had to go back every couple of days to find it. No biggie though, just thinking about what could be helpful as a customer upgrade for the future.

Reason I chose this business:

Liked the website and the easiness of use. Not a bunch of searching all over the site trying to figure out how to get the product. So it was easy to use which makes a major difference.

Quality
Thumbnail of user austind388
1 review
0 helpful votes
December 21st, 2023
Verified purchase

This is the second Quadratec Plug-n-Play product and they have been amazing. The instructions are easy to follow and from a design standpoint, I think that have made every effort to offer a simple and effective product that does its job. It surprises how thought out the installation is with replacement clips and such for your access areas where other products just don't leaving you to find your own for those body panel clips that enivably break. I highly recommend this product! And Quadratec's other Plug-n-Play systems

Reason I chose this business:

From a previous purchase of Quadratec's Plug-n-Play AUX add-in kit for a stock radio for my 06 TJ I knew there Kits were above and beyond and now when I want upgrade my jeep I look to Quadratec first.

Quality
Thumbnail of user maloriew1
1 review
0 helpful votes
May 11th, 2021
Verified purchase

Everything was great but side notes, I wish it had quadratec stickers! How can I rep my new gear?

Quality
Thumbnail of user philipn217
1 review
0 helpful votes
December 1st, 2022
Verified purchase
• Updated review

Had to go back and forth over 10 times to order. Thanksgiving & Christmas inserts good, plain red, cheap quality. Might be ok for tinting?

One item not in box, C S sent right away!

Reason I chose this business:

Areolidz inserts

Service
Quality
Had to go back and forth over 10 times to order
December 17th, 2022
Verified site experience
• Previous review
Thumbnail of user shanem461
1 review
0 helpful votes
October 17th, 2022
Verified purchase

Quadratec has been great in general. Good website, fast shipping, etc. The two star rating is because the Crown door check arm does not actually fit an XJ door. (Or maybe the bolts spacing is different for some years?)

Reason I chose this business:

Good selection of Jeep parts.

Quality
Thumbnail of user jasons2691
1 review
0 helpful votes
June 1st, 2022
Verified purchase

Not sure if I will order again! May pay more somewhere else for better service. After my item was bad I sent an email and never got response then I called and waited 45 minutes to talk to someone who was nice but felt like lack of care! He said he was going to expedite my replacement part but has been 9 days and still no part's

Not happy

Service
Quality
Thumbnail of user gregoryt351
2 reviews
0 helpful votes
February 13th, 2023
Verified purchase
• Updated review

The Package contained two incorrectly sized locking nuts. I had to go out and buy them at the local hardware store.

Delivered on time

Reason I chose this business:

PRICE and QUALITY OF PRODUCTS

Quality
Quick and easy to order
January 30th, 2023
Verified site experience
• Previous review
Met my needs
June 8th, 2022
Verified site experience
• Previous review
Thumbnail of user tome487
1 review
0 helpful votes
September 9th, 2021
Verified purchase

1 of 2 shackles was received. I called customer service and they refunded me the missing part however this packing/shipping error caused me 2 days of delay in fixing my vehicle. So I'm not happy that the warehouse employee didn't take better care of fulfilling the order correctly.

Reason I chose this business:

Jeep parts and good pricing.

Service
Quality
Thumbnail of user williamd2667
2 reviews
0 helpful votes
February 20th, 2022
Verified purchase

I'm pleased with my experience with Quadratec. Currently still waiting for the Dana 30 diff. Cover before I can install the gasket but I'm sure it will fit perfectly.

Reason I chose this business:

I am a returning customer and have always been satisfied with their service and the parts they offer.

Quality
Thumbnail of user oscary13
1 review
0 helpful votes
January 11th, 2023
Verified purchase

Easy purchase bad product with no instructions made it work but took a lot of work and used parts I had for the steps

Reason I chose this business:

Internet search

Quality
Thumbnail of user vernonp60
1 review
0 helpful votes
September 15th, 2021
Verified purchase
• Updated review

Simple. Nice & easy. I was hoping for more options but the one I chose worked great.

Reason I chose this business:

Gift certificate

Quality
Simple
September 7th, 2021
Verified site experience
• Previous review

Simple. Nice & easy.

Reason I chose this business:

Gift certificate

Thumbnail of user danh849
1 review
0 helpful votes
June 13th, 2021
Verified purchase

Easy to use online catalog, had all my body parts for my 95 jeep Cherokee, was delivered couple days

Reason I chose this business:

Easy to find my needs for my jeeps.ok prices.

Quality
Thumbnail of user shiros2
1 review
0 helpful votes
July 1st, 2022
Verified purchase

I like the price. Fast shipping as well. I will buy jeep parts from your company again.

Quality
Thumbnail of user lamarp16
1 review
0 helpful votes
June 18th, 2021
Verified purchase
• Updated review

Photo of radiator didn't show draincock, had to live chat to confirm it comes with on. So fix the photo or add a "what's in the box" section.

Connector specs for trans cooler connection not listed. Add this info.

Ask about the connection on trans cooler, the rep said he would contact vendor and send me answer by email. Never got the email.

Reason I chose this business:

Price and familiarity

Service
Quality
Photo of radiator didn't show draincock, had to live...
July 10th, 2021
Verified site experience
• Previous review

Photo of radiator didn't show draincock, had to live chat to confirm it comes with on. So fix the photo or add a "what's in the box" section.

Connector specs for trans cooler connection not listed. Add this info.

Reason I chose this business:

Price and familiarity

Thumbnail of user adamh772
1 review
0 helpful votes
August 26th, 2021
Verified purchase
• Updated review

I had to reset my password three times, twice with a Google recommended strong password with account updated, and still wouldn't accept it until I logged in through my Google account. I still don't know if my password is updated on Quadratec's side. UPDATE: products arrive the day after it was scheduled but I wasn't in a rush. Still arrived quicker than expected given supply disruptions. Follow-up on the order was above expectations.

Quality
I had to reset my password three times, twice with...
September 14th, 2021
Verified site experience
• Previous review

I had to reset my password three times, twice with a Google recommended strong password with account updated, and still wouldn't accept it until I logged in through my Google account. I still don't know if my password is updated on Quadratec's side.

Thumbnail of user kevind1247
2 reviews
0 helpful votes
June 15th, 2021
Verified purchase
• Updated review

Quick, simple. Ordered. Shipped next day and in my hand in two. Cheaper then Mopar direct for same item

Reason I chose this business:

Always a go to for jeep stuff

Quality
Always a good experience
April 8th, 2021
Verified site experience
• Previous review
Thumbnail of user jackh1123
1 review
0 helpful votes
October 4th, 2022
Verified purchase

Ordering was easy. Unfortunately they sent an 07-18 JK Rampage bumper instead of steel tube doors for a 97 TJ. Customer service was very helpful getting the right parts sent quickly.

Customer service was very helpful.

Reason I chose this business:

I've ordered alot from Quadratec. It's always good quality and reasonable priced.

Service
Quality
Thumbnail of user johnw4219
1 review
0 helpful votes
June 26th, 2021
Verified purchase
• Updated review

Would be great to implement a shopping cart feature where I can "save items for later", similar to Amazon's.

Reason I chose this business:

Selection, fast shipping

Quality
Would be great to implement a shopping cart feature...
June 18th, 2021
Verified site experience
• Previous review

Would be great to implement a shopping cart feature where I can "save items for later", similar to Amazon's.

Thumbnail of user bryant179
1 review
0 helpful votes
May 22nd, 2021
Verified purchase

This time I received the wrong part and had to find a replacement quickly, locally. We are working on the return process. Thanks.

Reason I chose this business:

I have been a customer for twenty years, I think.

Service
Quality
Thumbnail of user michaelg4304
1 review
0 helpful votes
February 17th, 2022
Verified purchase

Fair, I had missing lock nuts. 5/16" rod clamps cracked into two pieces when tightened.
Called Manufacture and they offered to replace but I already had gone to Ace and bought new parts.
Highly over priced for what you get.

Quality
Thumbnail of user trevort99
1 review
0 helpful votes
January 30th, 2022
Verified purchase

More in the box than expected, it comes with filler pieces to go under the boom mat, between the ridges of the hard top, this makes it a flat surface to place the actual headliner material. Only slight gripe I have is the corners of paper for the sticky backing were peeled away, but doesn't appear to have lost it's stickiness. I haven't installed yet, but may update after I have.

Reason I chose this business:

Great company, usually competitive on most parts.

Quality
Thumbnail of user marytew42
1 review
0 helpful votes
May 31st, 2023

The only reason I gave this company a 4 is because they use Fedex the WORST delivery company out there. Why would a good company like Quadratec even use a delivery company rated as 1? Fedex could careless about delivery or our packages. I truly believe you all need to look at using UPS, yeah it may cost more but you get what you pay for.

Products used:
Rims

Service
Value
Shipping
Quality

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From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

Company Representative

Thumbnail of user seanm823
Sean M.
Typically does not respond to reviews

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