• Quadratec

Quadratec

Overview

Quadratec has a rating of 4.63 stars from 7,684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Quadratec most frequently mention customer service, fast delivery, and great experience. Quadratec ranks 1st among Auto Accessories sites.

  • Service
    953
  • Quality
    7493

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.2%
Positive
522
Neutral
11
Negative
27

Instant Feedback

34
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What reviewers want you to know

Positive highlights

  • This has been a pleasant and easy shopping experience.
  • Great prices, easy to purchase from, and good quality products

Critical highlights

  • I sent a return email to customer service questioning this.
How would you rate Quadratec?
Top Positive Review

“I have used Quadratec for all my Jeep upgrades”

Kristine W.
3/12/24

I have used Quadratec for all my Jeep upgrades. Their product offerings are the best and suit every budget. The quality of their products is great. The customer service is excellent. Any time I have had an issue they responded professionally and promptly always making sure my needs were met. I will continue to buy my Jeep accessories from Quadratec as they have proven to be a reliable and trust worthy company.

Top Critical Review

“Your shipping options are pathetic”

Crazy T.
2/14/24

Your shipping options are pathetic. You and every other company that offers jeep specific parts charges customers who live in Alaska and Hawaii so much much money in shipping we end up going to other companies. Only reason I bought this part is because it was mopar and my friend down in the lower 48 can mail these TEENY TINY bolts to me cheaper than you could ship a bill. I should NEVER be charged $50 dollars to ship me two bolts that are maybe 3 inches long.

Reviews (7,684)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (599) customer service (1453) quality products (349) web site (521)
Thumbnail of user kristinew187
1 review
0 helpful votes
March 12th, 2024
Verified purchase

I have used Quadratec for all my Jeep upgrades. Their product offerings are the best and suit every budget. The quality of their products is great. The customer service is excellent. Any time I have had an issue they responded professionally and promptly always making sure my needs were met. I will continue to buy my Jeep accessories from Quadratec as they have proven to be a reliable and trust worthy company.

Professional and helpful. Speedy response time to question asked. Has always been that way whenever I have had issues.

Reason I chose this business:

They are a reliable and trust worthy company. I have never had a poor experience with them. The quality of products offered is expansive.

Service
Quality
Thumbnail of user brucew1036
1 review
0 helpful votes
October 16th, 2023
Verified purchase

I've bought a number of products for my classic XJ Cherokee and YJ Wrangler and found Quadratech to be quite reliable and the products generally high quality. For many projects, such as suspension steering components, for example, there's typically a range of levels of quality depending upon how much you want to spend. The website experience is very good overall, allowing to find and order what you're looking without much trouble.

Reason I chose this business:

Ease of finding the products I needed, and navigating through the website and final purchase.

Quality
Thumbnail of user markh4044
1 review
0 helpful votes
October 24th, 2022
Verified purchase

I go to Quadratec for all my Jeep needs. Their shipping is quick and I've never had any problems with returns or refunds. Also, the chat on their site is with knowledgeable jeep owners that can recommend the best deals and proper upgrades for your use case. Their branded products are top of the line and provide a great deal over other after market manufacturers.

Reason I chose this business:

They have faster shipping and more selection than other competitor sites.

Quality
Thumbnail of user lorenaa86
1 review
0 helpful votes
February 22nd, 2024
Verified purchase
• Updated review

I've ordered from quadratec before no problems and crown is a good manufacture. However, I found out that my jeep blew a head gasket 2014 wrangler. They are replacing the thermostat but they will not use my parts now I need to return this part and pay for shipping so not your fault but I'm not very happy about the whole situation. I'm either going to try to sell it or just return it and lose money.

Quality
Great! Byod price too
September 26th, 2022
Verified site experience
• Previous review
Thumbnail of user bethh390
1 review
0 helpful votes
June 7th, 2021
Verified purchase

We purchased a cargo carrier and when it was delivered the box was completely busted open.The carrier was damaged and hardware was just dropped on the porch. When we called Quadratic they were super helpful. We explained what happened and they shipped out another cargo carrier to us right away; delivery was even made on a Sunday. They also paid to have the first one picked up. Thank you Quadratic for great customer service.

Customer Service was spot on. The gentleman was very nice, apologized for the damaged package and merchandise He immediately placed a new order for us and it arrived within 3 days. Thank you for excellent customer service!

Reason I chose this business:

We were looking for a cargo carrier for our RV and are search brought us to Quadratec. They had the best price and quality.

Service
Quality
Thumbnail of user colem191
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Seats look awesome! The hardware boxes were open so the bolts and washers had fallen out in the main box. After going through everything I was missing 1 bolt but that's nothing a quick trip to the hardware store couldn't fix. Would recommend maybe putting the small parts in a bag instead of a box and taping it to the plastic the seat is wrapped in so these parts can't get lost in shipping. Overall seats look incredible! Highly recommend!

Reason I chose this business:

I’ve used Quadratec for years. Ordered parts from here to restore my Dad’s Jeep and now ordering parts to restore my Daughter’s Jeep!

Quality
Thumbnail of user christopherw2126
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Probably took about 20 minutes for the whole job real simple coming out and replacing it was an easy install the part work perfectly. I'm very happy.

Quality
Thumbnail of user oscarg187
28 reviews
3 helpful votes
November 24th, 2021

Nice site. I ordered a spring for my jeep there. Came on time. The quality is good, only the paint is missing in places, but this, as I understand it, is not critical.) I decided to place an order there, because my colleague makes purchases there all the time. He is generally satisfied and still recommends it to me and his friends, because for him it is not just a hobby, but a whole business. Since he got to this point, this site is probably worth checking out.

Tip for consumers:
good

Products used:
Parking Brake Strut Spring

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobb2261
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Everything including shipping was fine. Fitment was good. Ordered an extra for another jeep - will install that one at some point.

Reason I chose this business:

Ordered from here before. Shipping was reasonable.

Quality
Thumbnail of user miguelg234
1 review
1 helpful vote
May 19th, 2021
Verified purchase

I had a few questions regarding the tire type for my vehicle and I called Quadratec right after completing the order. I was quickly assisted by Josh and he was able to give me some insight and switch my order to a tire that better fit my project. I had tried other websites and different local shops, but there were constant issues with inventory or even incorrect product delivery. No issues with Quadratec at all.

Excellent. Josh helped me through all my questions.

Reason I chose this business:

Value and product assortment.

Service
Quality
Thumbnail of user dwaynec160
1 review
0 helpful votes
February 5th, 2024
Verified purchase

This first order is perfect. I ordered other body parts and have received approximately half of them so a little worried but I'm hoping it all eventually comes through. This first order all came as expected. Once again don't please disappoint me on the second.

Quality
Thumbnail of user jasheema
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Clean wheels, not sure if they're already coated to prevent peeling. Otherwise great set of wheels for my WJ Jeep. Will definitely be purchasing a 5th Spare in the future soon.

Reason I chose this business:

Quadratec are jeep specialist.

Quality
Thumbnail of user jeffreyp986
1 review
0 helpful votes
August 18th, 2023
Verified purchase

I kept checking your website because the product kept showing temporarily out of stock. When it became available again I ordered it right away and it was delivered earlier than stated in the order. This light bar is fantastic. It came with very detailed install instructions which made it a breeze to install. It looks great from the outside and the inside. I was a little skeptical of purchasing because of the price but I'm glad I did. It looks awesome and works great. Very functional and bright.

Reason I chose this business:

I found your site online and ordered your catalog. You had a product I was interested in and figured I give you a try. I'm 69yrs old and have little faith in the internet but I'm happy so far with my dealings with your company. I also love that you provide videos for installing many of your products.

Quality
Thumbnail of user stephenp1745
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Really impressed with the quality and value. And pleased that my shipping time was even earlier than expected.

Reason I chose this business:

Reputation for quality, description of the product.

Quality
Thumbnail of user joshuab1814
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Overall a good experience. Top fits great and no issues at all. An easy one person job.

Reason I chose this business:

Best prices.

Quality
Thumbnail of user christophers1807
1 review
0 helpful votes
July 15th, 2021
Verified purchase
• Updated review

I knew what product I wanted that was on your site, I could find it with a google search but when I typed it into the search bar with 3 different variations it never came up. I had to go back to google and click through that way to purchase. Instructions said plug it into driver side tail light plug. Only 1 blinker worked. I found someone online say they had to use the passenger side plug. I can confirm this fixed the problem. 1998 wrangler.

Reason I chose this business:

I have a jeep and you have the jeep parts

Quality
I knew what product I wanted that was on your site,...
August 5th, 2021
Verified site experience
• Previous review

I knew what product I wanted that was on your site, I could find it with a google search but when I typed it into the search bar with 3 different variations it never came up. I had to go back to google and click through that way to purchase

Reason I chose this business:

I have a jeep and you have the jeep parts

Thumbnail of user robertb5058
1 review
0 helpful votes
July 11th, 2021
Verified purchase

The front mats fit & look great in the wrangler. They were easy to install & only took a couple minutes. I am totally happy with them. Would buy again.

Reason I chose this business:

Most of their products are high quality & fairly priced.

Quality
Thumbnail of user chrise846
1 review
0 helpful votes
February 29th, 2024
Verified purchase
• Updated review

Easy to use website with many quality options for upgrades to Wranglers. Products have always been delivered quickly and meet my expectations.

Reason I chose this business:

Prior experiences.

Easy to browse and compare
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Trusted source for Jeep parts

Thumbnail of user michaelg4728
1 review
0 helpful votes
June 10th, 2022
Verified purchase

Very simple to use and convenient. Great selection and reviews of items. I especially appreciate the videos.

Reason I chose this business:

Good past experiences and product info.

Quality
Thumbnail of user brianb2449
3 reviews
0 helpful votes
January 27th, 2024
Verified purchase
• Updated review

The first and only place I shop for all my Jeep parts. Easy to find listing, knowledgeable staff and fast shipping. What more do you need!

Quality
Easy to find listings with multiple options at different...
May 6th, 2021
Verified site experience
• Previous review

Easy to find listings with multiple options at different price points!

Reason I chose this business:

Recurring customer

Thumbnail of user josephb2505
1 review
0 helpful votes
August 14th, 2022
Verified purchase

Checked catalog and reviewed all tops. Found the one I wanted and ordered. Very easy, quick response

Reason I chose this business:

Catalog sent to me. Helped me pick the one that was best for my needs

Quality
Thumbnail of user raymondd299
1 review
0 helpful votes
August 10th, 2021
Verified purchase

It took a few days for the hood to actually ship. I ended up calling and the rep and got it release to ship. As for the shipping, it came in perfect. They took really good care of it. It actually showed up on a pallet in a giant box. The hood was packaged in a different box that was in the giant box. This allowed the box not to be harmed from any other cargo. If shippers took this much care, there would be no way anything would be damaged. A big shout out to R and L and Quadratec for taking extra care. I'll keep you guys posted on how painting and install goes

Perfect. Rep explained what happened, took responsibility and figured it out.

Reason I chose this business:

This was my first time using Quadratec. That being said, Quadratec was the only company where I could find the hood with a competitive price. Other places we’re minimum $100 higher if you added shipping. They literally brought it to my door step. Well worth the $100 bucks to ship and no need for commercial docking as well. So far I’m really happy. Can’t wait to see final results.

Service
Quality
Thumbnail of user acc14
1 review
0 helpful votes
December 28th, 2021
Verified purchase

My product (Overland Saddle bags) arrived with a damaged zipper. Not sure how that got past quality assurance at Overland. Very disappointed.

Reason I chose this business:

Usually they stuff I get from Quadratec is top notch, ready to install and use. This time, Overland did you in and no one checked the product before sending.

Quality
Thumbnail of user robertw6053
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Easy to find the part and order it. Parts arrived in a very timely manor. Replacement bump stop was much smaller than original.

Reason I chose this business:

They had the parts.

Quality
Thumbnail of user roberts4875
1 review
0 helpful votes
May 13th, 2021
Verified purchase
• Updated review

I just received my first order from your company. The mat arrived quickly, it was delivered in good condition, and fit my Jeep perfectly. It has been a pleasant shopping experience with your website being very informative and easy to navigate. I just purchased my '14 JK. It is my first Jeep and I look forward to accessorizing it with your products. Thanks!

Quality
After having a very disappointing experience with another...
May 4th, 2021
Verified site experience
• Previous review

After having a very disappointing experience with another Jeep parts supplier, I decided to order from your company. So far, it has been a pleasant experience with your website being very informative and easy to navigate. I just purchased my '14 JK. It is my first Jeep and I look forward to accessorizing it with your products. Thanks!

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From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

Company Representative

Thumbnail of user seanm823
Sean M.
Typically does not respond to reviews

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