• QP Jewellers

Overview

QP Jewellers has a rating of 3.57 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. QP Jewellers ranks 7th among Gems sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

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Critical highlights

  • So I emailed their customer service and there was no reply.
How would you rate QP Jewellers?
Top Positive Review

“Gift for my Mother”

Leanne D.
3/22/17

I used this website to buy a gift for my Mother. I got her a pair of amethyst stud earrings with a floral design. To say I was impressed is an understatement. The jewellery not only looks beautiful but is very elegantly presented. My Mother is over the moon with her new earrings and I'm very happy with all aspects of the service I received from QP Jewellers. My order was placed then delivered to Switzerland shortly after I think using FedEx.

Top Critical Review

“AVOID”

Kamil K.
2/8/23

The worst experience of shopping possible. Necklace and earring set arrived, then it was literally worn once before the earrings broke IN THE BOX. Customer service manager, David, which I contacted before posting this opinion, did not even try to help out with the query, constantly repeating the same sentence. Got the set for Mrs so she could wear them on these two occasions which she was not able to. Not sure what is worse, quality of the product or aftercare service. AVOID! At all costs!

Reviews (44)

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user annec915
2 reviews
1 helpful vote
March 8th, 2023

Jewelry is such a personal and inspiring gift. However, as men we do not always have the same taste as our lovers. My wife did not want to kill the mood by telling me she did not like her necklace until the return date was passed. QP was completely unflexable about a return. BETTER KNOW WHAT YOU WANT AND QUICKLY RETURN IT. I WILL NOT SHOP JEWELRY ONLINE AGAIN.

Tip for consumers:
Buyer be aware!

Products used:
Necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user jakeg25
1 review
14 helpful votes
November 16th, 2017

The delivery and customer service were very prompt in their responses to questions I raised. However the emerald pendant I ordered was nothing like that of the picture completely clouded and a completely different shade of green. Unfortunately this is an Xmas present so hopefully my girlfriend will still like it if not I won't be able to return as it's to far past the refund date.

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From the business

Shop beautiful Gemstone Jewellery at QP Jewellers - est 1985. Ladies rings, necklaces, earrings and bracelets. With free delivery, appraisal and lifetime warranty. Discover now.

Company Representative

Thumbnail of user davida48
David A.
Typically does not respond to reviews

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