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QP Jewellers has a rating of 3.57 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. QP Jewellers ranks 8th among Gems sites.
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I used this website to buy a gift for my Mother. I got her a pair of amethyst stud earrings with a floral design. To say I was impressed is an understatement. The jewellery not only looks beautiful but is very elegantly presented. My Mother is over the moon with her new earrings and I'm very happy with all aspects of the service I received from QP Jewellers. My order was placed then delivered to Switzerland shortly after I think using FedEx.
The worst experience of shopping possible. Necklace and earring set arrived, then it was literally worn once before the earrings broke IN THE BOX. Customer service manager, David, which I contacted before posting this opinion, did not even try to help out with the query, constantly repeating the same sentence. Got the set for Mrs so she could wear them on these two occasions which she was not able to. Not sure what is worse, quality of the product or aftercare service. AVOID! At all costs!
I never recieved my Ruby white gold pendent
I was 255.00 for thee up grade
Their automation tried charging for several i didnt want
They lied about the delivery Said it would be DHL
I was charged an uniformed fee of 2.55 on my card called international
I have no product & im out 257.00 altogether
Their Shipper FedEx called & said they won't delivery their package & sent it back to some place in Los Angeles
Its clear they have no idea what they're doing other than taking people money
Ruined there Birthday Gift with nothing but stress & charged my card without any idea how to deliver my product
I bought a 'J' pendant necklace for my wife on this site and everything was great until it arrived. It's a lot smaller than it looked online and the diamonds are so small they might as well not be there. They should show the pendant being worn on a human being on their site so you can get an idea of its scale. Really disappointed.
I ordered a ring as apresent. It arrived whilst I was away and was left on my doorstep until I came home 3 days later. The diamonds and sapphires in the ring were barely visible they were so small. The ring was not accecptable so I did not even take it out of the box.
I returned it 2 days later, had to pay special delivery and was shoked to see a further £16 'restocking' fee had been applied. I would never use them again and would certainly not recommend.
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Shop beautiful Gemstone Jewellery at QP Jewellers - est 1985. Ladies rings, necklaces, earrings and bracelets. With free delivery, appraisal and lifetime warranty. Discover now.
