QLinkWireless has a rating of 2.75 stars from 792 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QLinkWireless most frequently mention customer service, sim card, and new phone problems. QLinkWireless ranks 60th among Mobile Carriers sites.
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Well, Q link is a free phone plan for people that can't afford anything else. It has good service and I hope to keep on using it 😀
They say you will have unlimited calls and data. You do not. They offer hotspot service but you only get about 3 days service per month at most. Customer service reps have poor English skills. This wireless service is really poor. Only use this service if you're desperate and don't need data. Phones work like they're refurbished. Keypad often malfunctions. Buy a cheap phone if you're low on cash and need the call service or a backup phone. I paid 90 dollars for a phone and it was a total waste of money.
When the world was going on lock down, I was pandemic panicking. With no work, rent and food were a struggle. I was resigned to have no phone when a friend told me about Q-Link. I was grateful for any service, but Q-Link is easily as good or better than any other carrier I've had.
Tip for consumers:
If tour looking for value, or even free service, if qualified, I have no reason to consider any other carrier. No dropped calls. Fast downloads. Streaming Spotify in my car., and testing how "Unlimited" the.data.plan is. Well, my record in a.month so.far was 59 Gs. Never slowed down, always reset on the first day of every.momth. Talk for hours. Text like a kid again. Q-Link has you covered.
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I received a SIM card and switched it with my old one. New number, no issues...until I broke my phone!
Well, Q link is a free phone plan for people that can't afford anything else. It has good service and I hope to keep on using it 😀
Thank you for all of your assistance helping me set up my new phone plan! No more monthly cell phone bills^_^ I had the Mint Mobile 12 month (1 year) plan which was in its final month, so that's why I had to switch as soon as I could. I'm very satisfied with the service, thank you again
Tip for consumers:
Q Link Wireless is only for SNAP and Medicaid recipients
Products used:
Q Link Wireless cell phone plan
After being full time caregiver for last 6 yrs of my 94 yr old mother's life, then having to take early retirement and Soc Security at 62 and apply for SNAP food assistance, this phone service has been a very welcome and useful tool. With little money, now I can still make calls and access the internet thru my free phone service. Very grateful.
Tip for consumers:
Very easy process to obtain phone and service and upload supporting documents to verify govt assistance.
Products used:
QLink Smartphone
Wouldn't do anything different. This phone takes excellent pictures. Not to mention free services. And I got the phone at good price.
The fact that we are in a time in our country where gas prices are through the roof and food expenses as well as rent. This program is a breath of fresh air for anyone just getting by or barely getting by, as a newly single woman i had to rebuild and start over, i'm so thankful
Never been without service no matter in what country I can always count on qlink u are the best
I Absolutely Love This phone service percent! I'll never use any other cell phone company for coverage. You will not be disappointed at all believe me.
Tip for consumers:
Just do it
Products used:
Cell phone
Understanding my health condition. She step in and made sure I retained my service. Which is very important to me. Thank you.
Products used:
Phone
I had had some trouble with my phone. I was able to speak to 2 polite gentleman in regards to my account they took their time and patience with me help me understand and gave me the right information they took their time and patience and for that I am grateful I have been with quick links for every bit of four years and I would recommend it to everyone!
Tip for consumers:
Each representative you deal with will take their time and patience with you. You can count on a reliable service.
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I brought my own phone to continue using my service.
Can you please help me try to get a different tablet I appreciate it I will send you the $10 when I get the tablet
Tip for consumers:
My wife
Products used:
Tablet
El servicio es exelente, todo lo que me tocaria decirles sobre la experiencia que tengo con el servicio es que es de primera calidad.
I would love to share other about this program and what I have learned from them and it provides good support for the services
Tip for consumers:
Would like to recommendation a great deal
Products used:
Phone and phone casewww
Haven't had any issues, very pleased so far. I've been with q links for close to 6 months. Never had a lapse of any kind. Good deal
I've been trying to get a hold of customer service ever since I get it won't even let me use Wi-Fi calling
Well Q Link wireless is by Far the Best Free phone service I've ever seen. Or had! The customer service is awesome as well as, friendly and helpful! Thanks to All of You. If you qualify, why not give it a try. I an pretty sure, you will also be impressed!
Thanks,
Samantha SinClair
It was super easy to get.
Customers service was awesome.
Best plan ever for me.
Thank you all so much for this excellent service.
Tip for consumers:
BEST SITE EVER FOR FREE!!!!
Products used:
SIM CARD
Good luck speaking with someone when your having issues. Makes you feel helpless. They cancelled my service when they switched over and sent out SIM cards to use to upgrade. Only mine did not work and I could not make calls. I signed up with another provider, now they won't lete port my number to the new provider. So I have to contact all my contacts with my NEW #. Save yourself the missery and go elsewhere.
Tip for consumers:
If you don't want the frustration of being on hold 11/2 to 2 hrs go somewhere else
Products used:
Phone
With all that is provided I'm so grateful. Myself aswell as those I helped are very pleased also. With times the way scary times were and still are now this is such a help simplicity like holding the door, sayin welcome, u know SO THANKS AGAIN!
Tip for consumers:
Keep an eye on it and trust what u read about it but also things can always change
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I got the Nuu x6 after I lost the one I lost the free one.
Good. Phone. Service. Gret. Intenet. I like. It. There. Good. From. James. Godfrey. In. Indianapolis. Ind
Great. Easy to use, Excellent Customer Service, Prompt Responses and Courteous. I Absolutely LOVE IT! Thank you to ALL of your reps at Q Link Wireless
Products used:
Smart Phone
This couldn't of come at a better time. I'm so thankful. Q link is a way to help you get back on track with life. Ty
Tip for consumers:
Nothing it's perfect
Products used:
Cell phone
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.