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QLinkWireless has a rating of 2.88 stars from 793 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QLinkWireless most frequently mention customer service, sim card, and new phone problems. QLinkWireless ranks 3rd among Mobile Carriers sites.
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Well, Q link is a free phone plan for people that can't afford anything else. It has good service and I hope to keep on using it 😀
They say you will have unlimited calls and data. You do not. They offer hotspot service but you only get about 3 days service per month at most. Customer service reps have poor English skills. This wireless service is really poor. Only use this service if you're desperate and don't need data. Phones work like they're refurbished. Keypad often malfunctions. Buy a cheap phone if you're low on cash and need the call service or a backup phone. I paid 90 dollars for a phone and it was a total waste of money.
The data is on the very low end. Compared to my friends post paid T-Mobile. His is always faster than mine. Sometimes it's too slow to use. Since it's free I expect to be low priority. Overall it works okay.
Tip for consumers:
That you need to have a quality phone
Products used:
Unlimited talk,text,and data
The service is good, the particular phone I have is difficult to use and often will not wake up. I use it once a week to call someone as well as have someone call me. It is very slow to respond although I keep it charged. I probably need to upgrade to a better PHONE but that would ruin the whole idea of FREE life line service. It IS just for emergency anyway. But I always appreciate the QLinkWireless service for providing this phone at all! THANK YOU~
Products used:
Life line phone, this is the second phone in 6 years, worth it.
So far so good with the q Link wireless my only issue is the hot pepper phone that you get sucks it's the worst phone I've ever owned in my whole life and this is the second one I've had.
Products used:
Hot pepper phone and a tablet.
Sometimes does not receive in some areas. Goes offline at times in some areas. Receive messages promptly.
Love it. My calls never drop. Minutes and data are always on time. Application process was a breeze
Best service for the low income families and I'm not going anywhere else for service and I'm happy with it
It is a big help to have phone service. We have 2 kids in the house and they play games when I drive. It keeps them safely in their seats.
Tip for consumers:
It takes a couple days for delivery and they just leave the package on the porch.
Products used:
Phone.
QlinkWirerless has provided me good Service almost of the time! I use it mostly for Long distance calls and the internet to cheek my mail and store ads. I recommend QlinkWireless!
I would have kept this service but lifeline said I can have internet or free phone service only one or the other. So I get free internet. Very good service.
Products used:
Free internet with At&t
It's a great service for it being a free government phone and having free service, you get what you pay for. It's not top line quality, there was probably a couple of months there that I could not receive calls at all. They were going straight to my voicemail and my phone was never ringing.
No one could ever figure it out in tech support. I will say customer service and tech support have always been very prompt and professional.
Products used:
Phone service and received a free tablet
Wonderful program just wish they had better items to choose from such as devices and tablets, the tablet they have does not function really all that will.
Products used:
Tablet
I haven't had to pay monthly for the use and service of my phone.
Quality of connection is great too.
Products used:
Android ZTE phone
It's very good to have useful Internet and mobile service just wants to speed up a little more dollar sign
This is a wonderful way to get cell phone service when you can't afford the big name service carriers. Or if you're on a fixed income this is a great way to have a cellphone and stay connected with your friends and family, or god fore-bid you have an emergency!
Sometimes I can't make an outbound call with my cell. I gave 4 stars because I'm not sure what the problem is. When I make a call I can hear the person on the other end but they can't hear me. This has been happening a lot but not lately.
Tip for consumers:
There are qualification terms so read over their policies.
Products used:
Phone service
Better than C. C. ~ the $24.mo bill jumped to $62.mo; signal strength, CS and data (unlimited) became frustrating. Qlink's service, Hot Pepper phone and reliability have been awesome. I qualified for service based on restricted income and truly appreciate that such a program exists. P.S. The tablet is a nice extra for $10. The one I received has been temperamental and sluggish from day one. Okay for games!
Products used:
Hot Pepper cellular phone
The service has been reliable since day ONE.
-Why does Qlink offer me Amazon Prime and then says it can't?
- Why does Qlink send me emails that say "Upgrade to UNLIMITED for FREE" when I have been bundled with ACP? What the h*ll are you offering?
-WHY?
Products used:
Qlink cellphone service Enrollment thru the ACP (Affordable Connectivity Program)
I feel very blessed to have this qlink service provided for me at no cost. Although my phone doesn't run as quickly as it used to I still appreciate the fact that as a houseless 57yr old woman it's one less Bill I have to stress over.!
Thank You Sincerely
A no frills, get what is promised, phone service that so far has kept its end of the contract. I see no issues as of yet...
Products used:
Phone service
I gave it a four because I keep getting messages to change.I like the way everything is working.4444
I think Qlink wireless is a great service that does help out the less fortunate ones who are struggling to get through these hard times that we have been experiencing for the past 2 years or so. It helps those ones to still be able to keep in contact with family especially and friends as well.
And i love your wirless service but they need to speed up there internet service to 5g better connection and faster service and speeds
I am so glad for this. I can't afford to pay a cell phone bill. When I go out, even outside I take my phone with me. It makes me fell safe knowing if I fall I can get help. This is a blessing
Tip for consumers:
Make sure you get a brand you know about. Mine us a little over a year old and it is out of date.
Products used:
Hot pepper, wish I would have gotten another brand but it had the biggest screen.
Gain trust and grow your business with customer reviews.
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.
