QLinkWireless

I applied for qlink service had it for 3 months then it stopped working all together so I contacted customer service to understand what happened and how it can be fixed. First I was told my account was red flagged for fraud. Then gonna say it was permanently canceled for suspicious activity. And I can no longer use or apply for the phone service. They could not tell me any other information about the supposedly fraud/suspicious activity.

They do not tell you this, but your *FREE* tablet requires a $10 co-pay. I also had a VERY difficult time finding out how long it takes to arrive... 6 - 8 weeks. WHY is it so hard to find that out? Also, every time I call, it takes at least 3 mins. To get through the automated voice prompts!

I'm loosing my data for the fifth time in 5 months. I log into the phone company everyday or at least once a week. Still the same end result, is it truly unlimited data since my Tubi movies are buffering for long periods at a time. I just had this same problem last month with this company.

I've had qlink for several years and am overall satisfied with the service... but I highly recommend you bring your own device and DO NOT get sucked into the "free tablet" that isn't free. You'll get charged $10.01 for a tiny hunk of junk. The processor is so unbelievably slow I'm not exaggerating when I say it takes 3 to 5 seconds for it to respond after touching a function. Don't waste your time. Their phones aren't much better... way better than the tablet and I won't say much more about the phones because it's free and it at least works. Just don't expect anything fancy.

Ad said free phone. Got a tablet for $10.10 but didn't want it so returned it, but never received my money back. Dropped phone calls on their 'T-Mobile' network. Customer service agents were unhelpfull and even indifferent to my complaints. Have gone to tracfone and the Verizon network. Much better.

My last MMA fight in 2007 and the day I learned to surf in Panama City Beach Florida in 2014. I broke my back o. May 7th, 2014 on my motorcycle a Yamaha FZR because someone ran a Red light doing 80 mph in a SUV.

Phone freezes all the time and half to restart. Very slow at pulling any app up. Not enough storage and data

I've been using q Link on my Samsung g21 and it's been fine so I figured I would get there free phone and tablet since it was free and now it's trash they sent me an HP Serrano phone that is completely worthless it's trash I can't get anything done with it they stick it to the poor people poor people get screwed in America that's just how it is. All they are doing is data mining they're taking data from the poor people and selling it and then they collect their check from the government to it's called double dipping and telecommunication companies are dirtbags.

Qlink did a great job porting my number and quick delivery of sim card. The service however, frequently drops for longer than an hour. Also thought I was getting a tablet but I didn't.

All their advertising states free unlimited data. That's simply NOT true!

In my dashboard it says I have 4.5 gigs of data. I I'm home 98% of the time and yet my data is still inching up for some reason. It says I've used zero texts so maybe that's where my data is going even though I have been texting a lot. To top up your data is pretty expensive compared to other companies, so I imagine that's where they're making their money.
I have yet to give support a call and if they don't fix it I'm switching over to maybe Visible wireless which for the first year is only $15 a month with unlimited talk text data and hotspot.

My other complaint is in order to get the free phone you have to transfer your number well if you don't have another device before you get your free phone what are you supposed to do? Are we supposed to go without a phone for several days or however long it takes? They couldn't give me an answer for that. They just kept repeating that I'll get my free phone after I transfer my number but could not tell me what to do between transferring my number and getting a new phone. That problem really needs to be fixed. And if I have a device that I can use why do I need the free phone? The free phones are older models very little space very little memory very poor camera quality.

Q Link wireless is okay if you really can't afford to pay anything for cellular but just be aware of the downsides.

I tried getting service thru qlink wireless and its been almost a month and still no SIM card. Have called 3x and they say the same thing which is my order is processing. Can't get no where with them and this is trying to get service thru them so imagine if I had a real problem with my phone how hard it would be to get them to respond! They suck and I have decided not to switch to them anymore!

I'm giving these people 2 stars because they sent me my new phone in the mail which by the way they turned off my old phone and left me without a phone for 3 days once I got my new phone I discovered it had no SIM card so now I can't use my phone because I need to get a SIM card I tried to find out where I could get one but to no avail! They say their phones don't require a SIM card but mine does, ridiculous that they didn't send one and now I'm left without a phone for another few days! Thanks Qlink you suck! Hope I don't have any emergency to where I need a phone! Jerks!

I don't get signal at my house I have to use my wifi an go outside to make calls and I loose signal in open road or where there's a lot of trees. It's annoying an the service is really slow an laggy.

Promised me a free phone and tablet for bringing my own number and they gave me the runaround till to late to get it n I'm in need of a phone badly with mom dying in ICU and missing calls from Drs and family about it

I love having this service it is a real blessing to me it allows me to stay in touch with my family as I am on a limited income and can't afford a phone bill right now

My wife got her phone yesterday and it doesn't work at all. I was on the phone with a technician for over an hour and a half he was a very nice guy but she still doesn't have any service. It took me at least 30 minutes just to get a technician then after about an hour of troubleshooting the phone still didn't work. The bad thing is I've got to call again.

Good service.Just wish the speed of data wouldn't slow down with usage.With unlimited data it shouldn't slow to almost a crawl.

Data ENDS every month in the middle of the month on the 15th. Very frustrating since they advertise free unlimited data.

My phone got shut off because they merger with t mobile and asking for some operator card I know nothing about and I had a family emergency and they shut it off

Qlink is a great cellphone that offers optional plans for your needs. Just in time for Back to School students or for the individual financial status affordable. With unlimited texts and minutes is sure to see that Qlink is the best for people. Customer service support is available for any questions for you.

Always been dependable and convenient. Any time I've had to contact customer service for anything I get helpful and knowledgeable operators. Who are professional and polite. I've had several different service providers over the years and by far the best is Qlink link wireless.

I have the Sorono, Hot Pepper phone. This phone is too small for a quadplegic to use. I've been told "NO" as the fin a l answer. I can't use my phone.
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I went thru all the red tape, got my free smartphone. It kept getting overly hot and could not turn off. Tossed it. Service could be better. Changed to Tello.com, and love it!