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Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.
Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.
For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the b...
The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.
This summary is generated by AI, based on text from customer reviews
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I bought a cocker spaniel puppy in June, 2021 from a breeder in Ruthers Glen, VA. Several things I've learned. I don't believe the puppy was ever seen by a
Vet. I think they did the shots and tail docking themselves. The ad didn't say she had been seen by a vet. When I got her at 8 weeks the ears were very dirty. When I took her to the vet for her next shot, they found she had an ear infection. The infection didn't clear after several vet visits and hundreds of dollars. She began to have other health issues and the vet correctly decided she might have allergies. Antibiotics, prednisone and an allergy shot cleared the problem. She requires allergy shots every two months during spring, summer and fall. The other problem is her back legs especially the left. It seems to slip in and out of the socket. At one point she carried the left to the point that the muscles had atrophied. Pain meds helped and she hasn't carried the leg recently. The muscles are back to normal. Other things I didn't think about: She did not allow me to see the puppies and we met at a McDonalds to exchange puppy and money. I also didn't realize she had so many dogs. I thought they were more like family pets that they bred. In looking at her ads she frequently has puppies for sale. I don't know if my dog was just a fluke or not.
In fairness they were pleasant people. The puppy came with toys, a little bed, feeding bowls, a blanket and several days of food. The puppy was well socialized and cute as a button.
If I ever buy another dog I will ask more questions such as if she has been seen by a vet, are there guarantees that the puppy is healthy, etc. She is a lemon, I don't know how well she will do as she ages, but I love her and she is my lemon
I have been a seller for years and had good business on the site now it's hard to navigate and the sales have definitely taken a deep dive because it's so complicated. The extra breed mixes are a plus but the simple searching is long gone and nobody has time for that
Hello,
Change is hard, especially trying to learn a whole new site. There will definitely be a learning curve, but hopefully users will enjoy the upgrades once they are comfortable navigating the site.
We appreciate your comments and they will be taken into consideration for future site improvements.
Puppies.com Support
The breeder I bought mine from you could tell loved and took great care in finding the right home for them.
I use to love puppyfind.
It was wonderful but now so many have changed and in my opinion it's more about rescues instead of breeders but the breeders are paying.
You can't delete false reviews from buyers like you use to be able to. Not that it has come up.
With puppyfind you could look for breed via breed and state and now most breeders are being washed out. Extremely disappointed that puppyfind made this change.
I guess I'll be on the search for a new site!
Hello,
We did change our entire site setup and big changes like that are hard to get used to. We are diligently working on getting all the bugs worked out so everything functions properly. We have added the state search option so that should help. We appreciate your patience with us.
If you have additional questions on how to navigate the site please contact us at support@puppies.com and we will be happy to help out.
Puppies.com Support
Customer service and follow-up on reviews, especially ones about breeders--is excellent, and always fair and reasonable for both buyer and seller. Excellent records kept, always up to date with ad placement, and an all-
Over great place for a small breeder who values great homes over profit on which to advertise!
They do a bait and switch on paying. I requested a one time payment and was put in the premier package instead with out any heads up of this. So instead of a 30 dollar one time payment it becomes 60 dollars. Very deceiving
Hello,
It appears on 2-1-22 you chose the $19.99 recurring membership so that is why you were charged for March, but it appears you have already received a refund for the March payment. Memberships can be canceled at any time by logging into your account and going to the Membership and Billing page.
If you have additional questions on how the site works please contact us at support@puppies.com.
Puppies.com Support
As a breeder and seller, we are not protected. Except they now work as an anarchy and no matter how legit you are, they still ban you while spammers and suspicious account are out there scamming people. Be careful! I do not recommend this company at all for puppies.
Hello, It's unfortunate that you are having issues using the site. Please provide the email you used on your account so I can look into the situation.
Puppies.com Support
When puppyfind.com changed over to puppies.com a lot of problems did come up. It is finally fixed and working fairly well. I have changed the score from 1 to 4. They have been responsive to the problems in the new website and fixed them.
Sincerely,
Linda
When told of a golden retriever breeder who is selling puppies with severe genetic defect to me and at least one other family, they have taken no action. The breeder is selling another litter from same parents.
Use another service!
Hello,
If you purchased a dog from a seller on the site you have the option to leave a review. If you feel the dogs are not being properly taken care of please contact the locatl authorities so they can visit the site and take further action if necessary.
If you have additional questions please contact us at support@puppies.com
Puppies.com Support
If your looking to sell a puppy this i a great place to do it for the buyer and seller I've used them several times and have sold them all both times. They are really priced right compared to other places and save for the buyer and seller and when you load everything it's easy to place your ad they take you step by step i will use them again and when i get another puppy i will use them I'm just really happy with the results. Thanks Bud
I have been scammed twice on this site. Two different sellers. Two different dogs.
Two different years. Took a loss of $1000 total. Tracked the first breeder to Nigeria. He Had no dogs. Just pics he took off of other breeders sites. 2ND TIME: SAME THING. Tracked him to India.
Puppyfind was not helpful at all. I reported it to several different agencies.
I learned that if you buy from puppyfind it is at YOUR OWN RISK! THEY CLAIM NO RESPONSIBITY FOR THEIR SELLERS!
BUYER BEWARE!
Hello,
It's unfortunate that you came across scammers on the website. As a bulletin board service you do have to be careful and do your homework. We have Buyer Tips on every listing to assist in having a safe transaction, one of which states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram.' It's important to use a form of payment that can be disputed so you can recoup your money if something goes wrong. We do our best to keep the scammers off the site and remove them as soon as possible when found or reported.
Hopefully you have since found a good seller to work with. If you have additional questions about how the site works please contact us at support@puppyfind.com.
PuppyFind.com Support
I do not recommend Gloria Duvall at Silver D puppies. She doesn't health test and sells puppies with health conditions and won't make it right. The male I bought from her came back with a clotting disorder that would be passed down to 50% of his offspring. I paid for full breeding right and now cannot use him as a stud. He also came back with ALT level may be Low Normal. Has two copies of a variant in the GPT gene and is likely to have a lower than average baseline ALT activity. She health guarantees for a year supposedly but only if pup dies within that first year. But even then I doubt she would make it right. She supposedly has good standing with Akc and usda licensed. When we picked him up he smelled so bad like he had been living in filth.
Puppy find is a great site. Do your homework when looking for a puppy, no matter what website you choose to shop. For me, shopping by picture is risky. Can you see the available puppies? Selecting a puppy by its personality is far better than choosing one from an image.
Great honest site, they don't allow bullying of their breeders, and haters spreading lies. Lots of great pups for sale here!
Hello,
We are glad you love the site. Please update your star rating to match your review.
PuppyFind.com Support
We purchased our JR from Tracey Martin in Tulsa OK, she is the most amazing woman and breeder you could ever ask for, you can't imagine the time, love and care she spends breeding her puppies, before we purchased our puppy I did so much research, and God found me Tracey, we were blessed that day! Our baby girl Okie is so healthy and beautiful she brings so much joy to our family. I strongly recommend Tracey Martin if you are looking for a Jack Russell
I inquired about a dog that I thought I would be meeting this weekend, however, the person I thought I was talking to was a nice farmer from the same state as me. Turns out not soooo much- they could not provide me with currently photos via text of the dog when I asked and the photo they did send was the one on the dog's page that turned out to be traced back to China. How I know this? I saved the photo they texted me and saw the time and date on the picture thanks to my iPhone. Just be careful! Who knows what would have happened if I met up with them or if they asked for my money.
Hello,
PuppyFind.com is a bulletin board so you do have to do your research before going forward with a purchase. The site has Buyer Tips on each listing to assist in having a transaction.
If you have additional questions about how the site works please contact us at support@puppyfind.com.
PuppyFind.com Support
DavidsonPups near Lawton Iowa was were we went to get the best cockapoo pup that we could have dream possible. The farm was a real nice place and we could see how all their dogs were healthy and well taken care of. They were also able to answer all our question and help us in any way they could. I would recommend these people to anybody who would want a cockapoo
They have a very serious issue. When it comes to a dispute between a scammer and innocent consumer who got tricked in, puppyfind.com protect scammers by allowing them to remove any bad reviews. It's a vicious cycle- the scammers are able to keep up with ripping off naive customers! What a great fraud friendly company!
Hello,
If a seller is a true scammer the account is removed from the site.
If you posted a review for a seller and the seller disputed the review, then we do require the buyer to provide proof of purchase and supporting documentation for the statements in their review in order for it to be reinstated. If the buyer is unable to provide supporting documentation for their statements then the review is not posted.
We do have Buyers Tips on every listing to assist buyers in having a safe transaction.
If you have additional questions please contact us at support@puppyfind.com.
PuppyFind.com Support
I absolutely love my Schnoodle I bought from Rye Patch Farms in Ludowici, Ga. He is Healthy and Precious! Great addition to our family! My son has a TBI and this beautiful precious puppy has been an answer to prayer for me and my family! Owners were very professional and I could tell they really love and care for these puppies!
We just purchased our darling miniature boarder collie from Shirley Richardd in Sikeston MO. Her son drove to St Louis airport for nominal fee to bring her to me. I am from Arizona and made a 23-hour round trip just to pick her up. They were honest, dependable, reasonable prices. He only charged me $24 for her first two shots. We love our new addition to our family. We would recommend Shirley Richards puppies in the future.
Answer: The Buyer Tips on Puppies.com states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram. Once this payment leaves your hands, there is no recourse for recovery or refund. Using a credit card is highly recommended so that you can dispute the transaction if something goes wrong.' You can read the full list at the link below. https://help.puppies.com/article/129-buyer-tips
Answer: Please contact our customer service at support@puppies.com to provide more information on your question and the situation you are referring to so we can assist in getting the issue resolved. Puppies.com Support
Answer: Hello, We are coming out with a Boosting option for listings at the beginning of the new year. At this time the system randomly rotates all listings. I you have additional questions please contact us at support@puppies.com. Puppies.com Support
Answer: Please contact our customer service at support@puppies.com for assistance with your account. They will be happy to assist you in getting your payment situation resolved. Puppies.com Support
Answer: Hello, PuppyFind.com is an online bulletin board service. Please visit PuppyFind.com to create your buyer account and start contacting sellers. Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at support@puppyfind.com if you ever need any sort of assistance. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. If you have additional questions please contact us at support@puppyfind.com. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. Reading Seller Reviews is also advisable to see what type of history they have with their buyers. Please note that only individuals who have purchased a puppy from the seller may leave a review. If you have any further questions, please contact us at support@puppyfind.com. PuppyFind.com Support
Hello,
We suggest contacting the seller you purchased from to see if they will offer any resolutions to the issues you've had.
Puppies.com Support