Punchbowl

Started with basic membership then had to upgrade to platinum since I exceeded # of guest invites to send out. With platinum membership it still did not allow me to remove ads, could not print a paper copy of guest list after invites were texted out, alot of guests did not receive 1st invite so I had to text and ask everyone and then resend again, set reminder to 7 days before event and no one received a text reminder including myself (added self as a guest to keep track), changed again to 6 days reminder and still nothing! Emailed punchbowl and they replied to me that I can send announcements to guests! Instead of just admitting their service is horrible and doesn't send out reminders as they have listed as an option!

They'll let you get through making your entire card before the final step, when it asks you make an account. You make an account, and then realize it didn't save your card. So annoyingly, you'll go back to remake your entire card, and then the final step this time will be to start their free trial or buy a subscription package. Great!
I know this is not an uncommon business practice but I've just had enough of it. Only two stars because the site was designed well.
Also, looks like two of the subscription packages don't even remove advertising. You get to pay up and still get to have ads on your card. Wow. And looks like this site requires you to make an account as well, lol. Never had needed to do something out of spite just in spite of something else. Time for tempmail again

I've used Punchbowl.com a few times to make invitations and I would have given it 5/5 stars at that point, but now that they've made it into a subscriptions service I'll be looking elsewhere. I have no desire to subscribe when I only send out an invite every once in a while... like 1-2 times a year - if that. Especially because they didn't tell me until I had already completely designed the invitation.

Had an account from a year ago where you could send cards for free. Now it is subscription only and it looks as though cheapest option is $24 a year. Billed annually. I just wanted to send a mother's day card and spent thirty minutes on it when I discovered the new fee. I would have paid the $2 monthly but when I went to confirm it showed $24 for a yesr. Just be aware before you dive into card msking. It's not free. Nice cards though which made it doubly disappointing.

You think that you will get a valuable service for free. What you actually get is lured into investing time and energy creating something of importance to you (an invitation to an event) which you find out, at the end, cannot be sent unless you allow tacky ads to be included in the card. The alternative? Pay Punchbowl $85 dollars -- an extortion fee, lest you loose the work you have done and have to start over with another provider. They could explain up front the terms of the agreement and let people decide for themselves if they want the product for the price. That is what an honest company would do.

I like the cards on Punchbowl and use them almost monthly. BUT, imagine my surprise today when I tried to send a Christmas card that they now put ADS at the top of their cards, and will not take them off unless you buy the MOST EXPENSIVE subscription level. The ads make it look so incredibly cheap. If I want a cheap looking card I can just go to Walmart. At least their cards don't have dumb ads on them. I'm taking a hike and finding an ecard site that removes ads for any subscription. Does anyone have any recommendations for an alternative?

Today is Mother's Day. I really want to send my mom an ecard to show her some love and care during this social distancing and I can't, this system don't let me. I pay almost $50.00 the fist time and I can't use it.

Unfortunately I made the mistake of buying the expensive version, which I did not realize was in US dollars. (I live in Canada), and I would NEVER pay $60+ dollars for an app! I can create my own on my computer and am not stuck with all the ads, constant request to send gift cards and malfunctioning options for my e-cards! Never, ever will I spend money on this type of app again! BEWARE! Even though my renewal was up on the 5h, and I had let them know via iTunes, by the end of that day, on the 5th, they had already charged my credit card! Weird thing is this, it showed up on my credit card, but it did not show up in the iTunes Store account information page at all! Why? I had already cancelled the subscription in iTunes, so I suspect that is why! Punchbowl, still went after my money! I now have to prove that they did so in error, and on, and on, it goes! In the meantime, I am out $61.28! That's wrong, right before Christmas! Grrrr. Bah Humbug!

I have used Punchbowl for many years to send evites. No more than 1-2 evites a year. I just went in and completed an entire invitation, added emails, sent a test mail, etc. Only after all of that does it come up to tell you that only new members can send an evite for free. Loyal users now have to "subscribe" and pay. Granted, the least expensive option is only $0.99, however you just can't pay that. You have to join with a monthly subscription and then you have to remember to cancel. This stinks! I'm done with Punchbowl. There are too many free options out there without the hassle.

I wrote to Punchbowl 2 days ago to let them know that my invitee list was not fully displaying and showing "Loading" for the entire 2nd half of my invites.

I did receive a response that IT would look at it "soon," and they offered a couple band aids which do not give me the real time accessibility needed. I don't understand what "soon" means since we are just shy of 48 hours, and it is not fixed, nor has Customer Service responded to any further emails, or FB message.

Not being able to see, and make connections with my invitees in real time makes the use of this app futile. I am hoping by posting here it will get Punchbowl's attention, they will fix the app asap... after all they are a Tech company. Otherwise, I have a contract for services that are not being performed.

Looking forward to hearing from Punchbowl in reply and then can rate accordingly.

I used the free trial version of Punchbowl to see if it would meet my birthday calendar/birthday card needs.

Likes:
- The birthday calendar works fantastically.
- They let you buy online gift certificates to give with the birthday card.

Hates:
- Their customer service are terrible. TERRIBLE.
The company has a policy for free accounts where you're limited to 10 cards a month. Great deal! I was excited to try their product and then buy a subscription.

Well, despite the company policy, I have only been able to send 8 cards in May and 6 cards in June.

When reaching out to Punchbowl customer service they not only *do not* assist in their company's card policy miscount, they bold face lie to you about their miscount. Both times I wrote them about the lower card limits and both times Punchbowl customer service told me I had actually created and sent cards that do not exist. And let me point out it's not easy to get confused by the company's easy to use interface. It shows you cards sent and when. Very simple to keep track of what you're doing. But Punchbowl customer service will make up cards that are not on your list. "Oh you sent "x" on "yz" date. That's why you can't use our service for the rest of the month."

Punchbowl customer service didn't help me in my inquiry, they actually took it a step further and lied about why they can't help - on two occasions, and then they offered me a discount code to get a subscription... lulz - gtfo here! There is no way I want to pay for subscription with total horse crap customer service. No thank you. I'm going to find and pay for a better subscription elsewhere.

Update:

I didn't misunderstand anything. Nice try. Too bad. I am now paying monthly for Hallmark. Your loss.