• Pump Haircare

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Overview

Pump Haircare has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Pump Haircare ranks 413th among Hair Care sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Pump Haircare?
Top Positive Review

“My grew grew super fast”

Peter Q.
9/2/20

Got the hair growth shampoo and conditioner from Pump. Been using it for more than an year now and my hair has grown faster than ever before. Not only that, my hair is much stronger by the roots too. Great products and I'm glad with my purchase

Top Critical Review

“Won't recommend at all”

Horrible P.
7/4/23

Got the kids curly package the entire pack. Used the shampoo and conditioner first it was nice smelling but then as time/day/weeks when on the smell my child's hair was so strong it got me feeling sick every time he came next to me. It took away my child's innocent baby smell… the smell we all love and cherish (now I understand why most kid products say fragrance free) I washed his hair with his normal organic soap and once dried it, it still smelled like pump hair care (why I mentioned weeks as the smell wasn't coming out) After the third bath it was all gone. Now coming to the rest such as the cream and spray. The cream didn't curl at all if you dry it using a hair dryer it makes it worse, frizzy, brittle and dry to touch. If you don't dry and use the brush than you can see some nice curls. (we are in winter I can leave his hair wet) and for the spray that's used to keep the frizzes away it was horrible. It made his hair sticky when wet and once it dried it was hard so I combed it and it was like when you put gel in your hair wait for it to dry and then brush it, it become dry, flaky, frizzy and shapeless. Won't recommend this product AT ALL. As it took away my child amazing natural smell and didn't do the job where it would leave natural curls without the sticky, dry and hard feeling. I would say the brush and the hair wrap was the only good thing about it.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user noray20
Peter Q.
1 review
0 helpful votes
September 2nd, 2020

Got the hair growth shampoo and conditioner from Pump. Been using it for more than an year now and my hair has grown faster than ever before. Not only that, my hair is much stronger by the roots too. Great products and I'm glad with my purchase

Thumbnail of user horriblep2
1 review
1 helpful vote
July 4th, 2023

Got the kids curly package the entire pack. Used the shampoo and conditioner first it was nice smelling but then as time/day/weeks when on the smell my child's hair was so strong it got me feeling sick every time he came next to me. It took away my child's innocent baby smell… the smell we all love and cherish (now I understand why most kid products say fragrance free) I washed his hair with his normal organic soap and once dried it, it still smelled like pump hair care (why I mentioned weeks as the smell wasn't coming out) After the third bath it was all gone. Now coming to the rest such as the cream and spray. The cream didn't curl at all if you dry it using a hair dryer it makes it worse, frizzy, brittle and dry to touch. If you don't dry and use the brush than you can see some nice curls. (we are in winter I can leave his hair wet) and for the spray that's used to keep the frizzes away it was horrible. It made his hair sticky when wet and once it dried it was hard so I combed it and it was like when you put gel in your hair wait for it to dry and then brush it, it become dry, flaky, frizzy and shapeless. Won't recommend this product AT ALL. As it took away my child amazing natural smell and didn't do the job where it would leave natural curls without the sticky, dry and hard feeling. I would say the brush and the hair wrap was the only good thing about it.

Products used:
Got the kids curly package the entire pack. Used the shampoo and conditioner first it was nice smelling but then as time/day/weeks when on the smell my child’s hair was so strong it got me feeling sick every time he came next to me. It took away my child’s innocent baby smell… the smell we all love and cherish (now I understand why most kid products say fragrance free) I washed his hair with his normal organic soap and once dried it, it still smelled like pump hair care (why I mentioned weeks as the smell wasn’t coming out) After the third bath it was all gone. Now coming to the rest such as the cream and spray. the cream didn’t curl at all if you dry it using a hair dryer it makes it worse, frizzy, brittle and dry to touch. If you don’t dry and use the brush than you can see some nice curls. (we are in winter I can leave his hair wet) and for the spray that’s used to keep the frizzes away it was horrible. It made his hair sticky when wet and once it dried it was hard so I combed it and it was like when you put gel in your hair wait for it to dry and then brush it, it become dry, flaky, frizzy and shapeless. Won’t recommend this product AT ALL. As it took away my child amazing natural smell and didn’t do the job where it would leave natural curls without the sticky, dry and hard feeling. I would say the brush and the hair wrap was the only good thing about it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stormyk5
Rebecca F.
1 review
0 helpful votes
May 14th, 2020

Pump growth value pack was amazing and worked wonders on my hair. My hair was very thin before I started using this 7 months ago and now, it's so much better. My roots are much stronger than before and my hair looks healthier than before too. So confident with my hair now

Thumbnail of user kalieb3
1 review
1 helpful vote
January 9th, 2023

GARBAGE! WARNING! Do not buy this product. I bought the Kurly kids bundle for my daughter with curly hair and it literally made her hair dull and her curls fall out. When I reached out for the process of a return they denied my return and said that if they proceeded to return an item that was used people would use it to fraud their product. I offered to send pictures even. My nice email requesting a return label was responded to with aggression and accusations of fraud. DO NOT BUY FROM THEM. I am now out 70 dollars and feel like i have been robbed. I have never experienced such horrible customer service in my life.

Also one of the products in my bundle was defective and they wont even accept that back. What an utter waste of money!

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