• PublicSurplus

PublicSurplus

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Overview

PublicSurplus has a rating of 1.66 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PublicSurplus most frequently mention credit card, and next day problems. PublicSurplus ranks 182nd among Auction sites.

  • Service
    15
  • Value
    13
  • Shipping
    4
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
6
See all photos

What reviewers want you to know

Positive highlights

  • 3rdly Many of the complaints are about the sellers not the site.

Critical highlights

  • PublicSurplus needs improvement in customer service...
  • Web site has been down over 2 days and I tried to make payment for an item when notified and it was not accepted.
How would you rate PublicSurplus?
Top Positive Review

“As good as it can be.”

Doug S.
2/22/20

One must understand that buying salvage products that there is risk involved. What may be junk to one man may be reusable equipment to another. Descriptions given are usually given by untrained people doing the best they can. They are not auctioneers. They are folks doing their jobs. With that in mind, be specific. Ask questions about what you are buying. I've always gotten straight answers. I've used this websight many times and have not one time been disappointed when We unloaded the delivery truck.

Top Critical Review

“Horribly ran business”

Curtis H.
8/17/23

They charged a dollar for address verification. For what? To get money. They are scammers that have high jacked this business. Buyer beware. They charge more than the additional 10% as well. And when you talk to them they have the accents of the regular scammers. Beware who you give your card info to. Not a trustworthy company. There are 100s of other auction company's GO SOMWHERE ELSE.

Reviews (86)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) web site (4) credit card (7) sellers (9)
Thumbnail of user dougs440
1 review
0 helpful votes
February 22nd, 2020

One must understand that buying salvage products that there is risk involved. What may be junk to one man may be reusable equipment to another. Descriptions given are usually given by untrained people doing the best they can. They are not auctioneers. They are folks doing their jobs. With that in mind, be specific. Ask questions about what you are buying. I've always gotten straight answers. I've used this websight many times and have not one time been disappointed when We unloaded the delivery truck.

Thumbnail of user pauls479
1 review
4 helpful votes
October 20th, 2017

I've bought about 5 items on the website. All were said to be of "unknown" condition but when I brought them home, they all worked fine. Just needed to reinstall operating system. The buyer needs to understand that they are buying surplus equipment. So the equipment may or may not work. You should be able fix it if you bid on it. I love this site and would recommend to others. Best deals on used equipment. May need some fixing. But you can't really buy an 27 inch iMac for $400 anywhere else!

Thumbnail of user jefr1
1 review
11 helpful votes
March 9th, 2011

Its is a great site but DO NOT BID ON ANYTHING FROM THE CITY OF TUCSON. Tucson posts misleading information about the items, they are not easy to reach via phone or email. The do not reply to email and 3 out of the 5 items that I have won have ended up being broken and NOT repairable. The other cities and entities are great that participate but stay away from Tucson. Hope this helps you avoid waisting money on broken items they are passing off to the public.

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About the business

Public Surplus is the best government surplus auction system available. Find great deals on heavy equipment, cars, buses and even airplanes.

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