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Claim Your BusinessPublic Storage has a rating of 3.14 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Storage most frequently mention customer service. Public Storage ranks 18th among Self Storage sites.
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Public Storage Store #28125 Facility Manager Pricilla is a true professional in every sense of the word, friendly, attentive and just a darn good human being. Restores my faith in customer service. Keep up the outstanding work. Public Storage Corporate should emulate her leadership to make the company stronger. Thank you Pricilla for everything!
I rented from Public Storage in Joliet, IL. First of all, they advertise that you get the first month free, which is a lie. It's only for certain locations, even though they don't advertise this. I wasn't able to remove my belongings at the end of the month because I had just closed on a new home. I removed my belongings from the bin on the 2nd of the following month. They will charge you for a full month, no matter if your belongings are there for 2 days out of a month. When I got my furniture home and examined it, I noticed that there were mice droppings in the bottom of my loveseat. I contacted Customer Service and spoke with a supervisor who was no help at all. Do not rent from these people! I will never rent from them again.
Public Storage Store #******* Facility Manager Pricilla is a true professional in every sense of the word, friendly, attentive and just a darn good human being. Restores my faith in customer service. Keep up the outstanding work. Public Storage Corporate should emulate her leadership to make the company stronger. Thank you Pricilla for everything!
Gladys at Public Storage in Kingwood #*******
Very helpful, very pleasant and knowledgeable. She made sure i knew how to use the app. Great experience.
Rosa, at Property *******, was exceptional in helping secure my second unit in the building. She helped with securing a great deal for a unit.
I am writing this review of an employee at public storage #*******. We have had storage units for years at this location. Delores is the kindest, most efficient person i have ever met. Moving items in and out of the units is time consuming and an arduos and stressful task. Many times delores has made our efforts easier with her advice. Public storage is fortunate to have delores as an employee.
Bernice was super friendly and profession and helpful with a problem an excellent person to have as part of your team
We moved up to help with Mom so our stuff was in storage for a couple years. We recently moved our things out, and Beth at the Hixson 153 location was so helpful and had great advice for us.
Diane Moore
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Loved the access with my phone and mobile bill pay.
My experience with public storage in West valley Ut was great better than I had expected. Thanks to the manager Molly she was so helpful and kind I can't express my appreciation enough for all her help.
I received the best customer service here today with Tiffany! Such a sweetheart she knew I was stressed from moving and made my visit very pleasant
Living in another state, Mrs. Pat makes it so easy. She has been extremely helpful to my sister and I. She is respectful, and just over all a great person. She has been very helpful in my current situation. Thank you mrs. Pat!
She is so conscientious is that when she's working in the yard or upstairs at the storage facility she leaves a note on the window with her telephone number personal number so you can reach her
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Storage facility
Diana is wonderful to deal with. She is always businesslike and personable and goes well above and beyond to assist renters with any problems they may have. She was very helpful to me personally in helping me decide which size unit would work the best. Diana really is a Godsend in that she remains positive and helpful at all times. Not just during initial rental period. I am confident no matter what the issue might be, Diana is more than capable of handling the situation and finding a solution
Thank you for a, k you do, Diana
Debra K
I love public storage in milledrig in Houston tx they help a lot and that's a good location thanks to help a lot kip it up public storage u are the best
The staff at Public Storage on Santa Rita and efficient, very helpful and super friendly! I have had plenty of storage units over the years and have always come back to them.
I was renting a storage unit for my company in Denver and Brenda helped me all the way through the process. She was very professional, helpful and friendly.
This location is very convenient and manager Jim is most helpful. My unit was clean and I felt my belongings were er secure and safe.
Roger was so helpful and during my move-out. Although I'm thrilled to have my things again, I would definitely rent at this facility again if I needed to.
For property *******; ******* E. Smoky Hill Rd, Aurora, CO *******
Samantha, your the best at taking care of Business! Thanks for solving my problems. Your professionalism and kindness is what stop me from taking legal action.
I would like to thank Vivian and her staff at store #******* Deerfield Beach FL, for a job well done, always upbeat, professional and informed. When ever my needs call for storage I will use Public Storage!
Thanks Again L Stuart
#******* public storage on Howard st is the best ever and they are clean, easy to use, great customer service and the best staff ever. I always use them when I need to storage things or when I'm moving. I refer them to my family and friends because they are simply the best. Prices are affordable and storage is safe and secure. Thanks for being the Best in Chicago
Thank you ms. Joyce... for help for any eveything is today. May 2nd 2018. Wow i like that place from public storage n other thing stuff too. Better great person n she is nice person own place... that great... i love it love it beacuse cheap up it than other. Lol...
I want to thank Aliya for all her help and kindness. She knew her stuff. Didnt need any packing supplies but she tried. To be honest I didnt have the money for any extra items. So I promised Id write this review for her.
Was given a great and warm welcome from the moment i walk in until i left. Manager Carla walk me though step by step and answer all my concern before i even ask it was a great customer service
******* Teresa was very sweet & helpful with finding the right size storage space for me at the right affordable price even gave me a tour very clean and professional business 4965 Gender rd. Go Steelers
I had to leavepublic storage due to increasedprices, however while we were there the excellent managment by Mr King made our stay remarkable.
This storage facility at 48 Thomas Johnson Drive is a small, personal site, well run and carefully taken care of by staff. In particular, the day manager, Lotus, goes out of his way to answer questions, identify the latest company promotions, and locate the best storage unit for his customers. We are long time users of this facility and would recommend it to anyone! It is ideally located for folks who work at Ft. Detrick (just a block away) or to any the many high tech companies in the Walkersville-North Frederick City area.
Tip for consumers:
Very Friendly manager
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