The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great platform am really enjoying my search simple to use and the write ups are clear and bold enough to access
Information appears to be not current. I am aware of information that is not showing up. Company appears to be out dated
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Some of the record stuff may be missing or inaccurate but you all have done well
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Very accurate reports! A great site to inquire decent information!
Thank you for your review, it's great to hear this type of feedback.
I had a Good experience thank you so much for helping me find my friend
We appreciate your review.
Not easy to find certain information on person you are looking at
We're sorry to hear your feedback; we work hard to keep our website up-to-date and provide all available information.
It didn't give me all the info I wanted. I searched mine and it was also very limited.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Bc all this $#*!s is wrong nothing on this site about anyone I looked up is true! You should be sued for slander of character!
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
More in-depth details about information regarding stuff you need to know
Thank you for leaving us this review.
Lots of info missing that ia a part of this background check.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
Very helpful in my search for my friend and thank you so much so we can be reunited and no misplaced again
Thank you for your review, it's great to hear this type of feedback.
It was fast and easy, and if you look for someone that you haven't seen him in years, you can buy them
Thank you for leaving us this review.
So far so good, it's giving me the information I was looking for
We appreciate your feedback.
Great fast love it. Accurate easy cheap. Anyone can do it...
Thank you for leaving us this review.
I signed up looking for my divorce date and it is now available...Misleading
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Outstanding customer service, just all around an amazing, professional, business with understanding
Thank you for your review, it's great to hear this type of feedback.
Little info about employment or any licenses. Searched several people and none have any records besides relatives and criminal history. Nothing else. Barely worth the 1$.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
I'm curious if there's more. I don't see what I am looking for.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
You gave me the wrong person! But you gave me someone in a totally different state!
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
It's great to hear this type of feedback.