Overview
PSI Exams has a rating of 3.9 stars from 7,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
THIS WEBSITE IS ABSOLUTE GARBAGE AND THE CUSTOMER SERVICE IS COMPLETE TRASH. THE WEBSITE IS POORLY ORGANIZED AND PERFORMS LIKE IT IS ON A DIAL UP INTERNET CONNECTION. AFTER ONE HOUR I WAS STILL UNABLE TO REGISTER FOR A TEST. I WILL SAVE MY MONEY. PSI YOU ARE JUNK. NYC FIND A NEW VENDOR.
I've invalid credentials and I submitted a ticket 3 weeks ago and they said it will be fixed in 5 business days by itself and I've been waiting 3 weeks and no one gets back to me, I called again it takes them 30 minutes to get to ask me questions and then transferred me to credentials support and I stayed on the line for almost 20 minutes to ending up asking me to leave my name and my number and they will get back to me and here we are 2 days passed after my last call and again no one gives a damn to call me back, terrible company.
Hi. Emad, we apologize for the inconvenience. To further assist you, please send your concern and exam confirmation number via email at cdcareweb@psionline.com. Thank you.
THE WEBSITE IS VERY USER FRIENDL.Y. EASILY NAVIGATE TO SEE WHAT YOU NEED AND I FEEL THE PRICING IS FAIR FOR MY NEEDS
I saw WA RE test was last updated 2016? Seems very old! So I tried to call customer service # to confirm before ordering, but it's Saturday 4pm so no availability.
Hi Wendy, we have sent you a message last August 8,2023. However, we have not received a response.
Thank you for your inquiry regarding the Washington Real Estate (WA RE) test. We understand your concern about the test's last update date and the availability of customer service.
We apologize for any inconvenience this may have caused. The test's last update date does play a role in its relevance, and we appreciate your attention to this detail. To ensure you have the most accurate and up-to-date information, we recommend reaching out to our customer service team during regular business hours. You can contact them at support@gmetrix.net.
Thank you for your patience and understanding.
Due to Covid 19 the company canceled my exam. I went back I got their website to reschedule during work and registered. I accidentally chose "life" and not "life and health" they told me I was not allowed a refund as I choose the wrong test, even with it been WEEKS out and more than likely they will cancel it on me again due to Covid 19
Quick and efficient website. Easy to navigate, best part was that I did not have to watch a tutorial video just to utilize the website.
I wrote AWS Cloud Practitioner this weekend and only during the check-in process, I was notified that my laptop (latest Windows Version) is not compatible to write the test. This process can definitely be approved.
I would however like to compliment a individual who helped me through this, ensuring I am able to write my exam on a Macbook and continuously trying to troubleshoot and help me through *******@kvillafuerte aka Kimberly- kudos to you!
Hi, Stefan. We really appreciate you taking the time to provide feedback. We will make sure to share the compliment with the related team. Thank you!
My experience has been good as of right now so thank y'all so much
Great experience so far with everything that I've purchased and the tests I've taken.
Very easy to purchase and to use website. Website also loads quickly.
The website, which always has issues, has all computer coding displayed in all of the cells so I have no idea what's what, and clicking on another link goes to blank pages. I called the "old" 800# to call to schedule an exam in NJ for Insurance and says I had to go online for a specific, new 855 #. I did, I called. The voicemail says pick 1 for Real Estate, 2 for Insurance. Didn't matter what I picked, the voicemail said THAT CHOICE IS INVALID for both options. I had to call the original 800# and randomly pick any test to get to a live human being. Beyond frustrating.
Hi, thank you for notifying us about this. Please email us at cdcareweb@psionline.com and we will help you get this issue resolved. Thank you.
Tried to cancel 24 hours ahead they had THE NERVE OF WANTING ALL THE SURGERY REPORTS. WHO THE HELL DO THEY THINK THEY ARE. Worst customer service in the world. In addition I am positive the proctor failed me first time -1 just for being a $#*!>
We are sorry to hear about this, Annastacia. If you'd like, you may email us at cdcareweb@psionline.com with your exam information, contact details and confirmation number for us to assist you. Thank you.
PSI is the worst online testing company that I have ever had to deal with. Their customer service is absolutely horrendous, and their online test proctors are very disrespectful, unresponsive, and an absolute nightmare to deal with as well.
I was taking a exam for a life insurance certificate, and was 75% done with my test when I had to take an EMERGENCY bathroom break. I ASKED the proctor if I could please leave and use the restroom, to NO RESPONSE. So I left and used the restroom like a normal human being would have done, only to discover upon my return that restroom breaks are not allowed and my test had been TERMINATED. What a pain in the $#*! PSI has been trying to reschedule, (with no refund either). They should probably mention BEFORE YOU START THE TEST that bathroom breaks are not allowed!
Hope this review changes your mind about ever thinking to schedule an exam with PSI. JUST DONT
Hi, Joe K. We appreciate your feedback. Please be advised that PSI has to follow the rules and guidelines during the exam session. These security procedures can be found on your Candidate Information Bulletin. Thank you.
I have tried to login to set a test date and received a response that information is not valid. I then clicked Forgot Password to try to set a new one and login. I never received an email with code to reset. I then tried to set up a new account, but received the response that there already was an account with that email address. I am very frustrated trying to set up a retest before December 18,2023. Please HELP. Joyce Navary *******@hotmail.com
We understand your frustration, and we apologize for the inconvenience you've encountered in setting up a retest. We did attempt to contact you in response to your issue on November 28,2023.
To expedite the resolution of your login issues, please reach out to our support team at 866-589-3088 or via email at ptsupport@psionline.com. Kindly provide them with your full name, email address, and any other relevant details, and they will assist you in resolving this matter promptly.
We appreciate your patience and cooperation in this matter.
It's ridiculous the costs of study materials after already having to pay for the test and the course in order to be able to take the test. Especially at the amount it's offered for.
Thank you for reaching out to us with your concerns and we did attempt to contact you in response to your issue on April 25,2024.
If you have any specific questions, please don't hesitate to contact us at ptsupport@psionline.com.
Thank you for choosing PSI, and we appreciate your feedback.
Okay
Thanks for placing order thanks thanks thanks thanks thanks
You are so slay the house down boots gaga mama! Iconic legend! :)
Procedures are quick and easy when I need to make a purchase.
This program seems very helpful and encouraging to me to pass the test.
It's is great to have another way to past this journeyman plumbing test
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike. We're sorry for the inconveniences. If you need further assistance, please send an email to cdcareweb@psionline.com and we'll be more than happy to help you. Thanks!