• Proxibid

Proxibid

Overview

Proxibid has a rating of 3.11 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Proxibid most frequently mention auction houses, and great experience. Proxibid ranks 17th among Auction sites.

  • Service
    29
  • Value
    28
  • Shipping
    20
  • Returns
    20
  • Quality
    23

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
8
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What reviewers want you to know

Positive highlights

  • No matter how good the auction site is it is still subject to substandard auction houses.

Critical highlights

  • Be careful using proxibid and the questionable auction houses that are allowed to use the proxibid service.
How would you rate Proxibid?
Top Positive Review

“I have been using proxibid since 2001.”

Michael M.
8/1/21

ABSOLUTELY LOVE Proxibid. I bought my daughters first cars on your site. I have spent literally thousands and thousands of dollars and have bought stuff that I would not have had an opportunity to buy otherwise. If you do your research on the items you are interested in, you will not be disappointed. The only thing that gets to me is the BUYERS PREMIUM. It continues to sky rocket. I was on one auction site and the BUYERS Premium was 26%. UHG! Over All my experience has been WONDERFUL!

Top Critical Review

“Failure to protect my credit card charges”

STEPHEN S.
6/14/23

When Auction Houses are to send invoices thru Proxibid. You have several days to pay. After the first invoices, Proxibid aloud access to my credit card and was charged the times by the same Auction Houses. Proxibid customer service just said that they cannot do anything. You have to contact the Auction House. This the second time this happened. I had to file a complaint with another State Attorney General office on the first one. Still no $$ or merchandise. There will not be a Third Time, I canceled my account with Proxibid.

Reviews (241)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction house (39) auction houses (39)
Thumbnail of user michaelm7444
1 review
1 helpful vote
August 1st, 2021

ABSOLUTELY LOVE Proxibid. I bought my daughters first cars on your site. I have spent literally thousands and thousands of dollars and have bought stuff that I would not have had an opportunity to buy otherwise. If you do your research on the items you are interested in, you will not be disappointed. The only thing that gets to me is the BUYERS PREMIUM. It continues to sky rocket. I was on one auction site and the BUYERS Premium was 26%. UHG! Over All my experience has been WONDERFUL!

Thumbnail of user loug27
1 review
1 helpful vote
March 2nd, 2019

I recently participated in the CT Firearms auction on proxy bid. The descriptions were accurate and the staff at CT Firearms were helpful. The bidding goes fast. Know what you want and your max bid. It's easy to get caught up in the action. Also, bid as soon as possible. I missed one lot due to not being fast enough, my fault, not theirs. All in all, great experience.
Lou

Thumbnail of user rickg13
2 reviews
12 helpful votes
June 27th, 2020

I received a call from 6 & 6 Auction from Bill, went through the bidding history and explained exactly what occurred - two of us bid the exact same amount on the maximum bid... I was the first to select that maximum and that's how it went down. Bill was really nice and said they are very honest. Happy with that.
NOTE that your online bidding will automatically reach your MAXIMUM bid amount with no one else bidding on item. This is unfair and unethical business practice and needs to be reported to the better business bureau or other agency that can do something about this. I also heard they allow the owners of the items to bid on their items to jack the price up!

Thumbnail of user francism58
2 reviews
0 helpful votes
May 9th, 2017
Verified purchase

As a hobby, participating in auctions has occupied me for many years. Over the last 5 years I have migrated to the on line auctions for convenience. Although, not matching the social experience, the same energy and synergy with the bidding is all there. I highly recommend ProxiBid. Their auctioneers are accessible and supply quality collectibles and unique merchandise. ProxiBid itself also provides good customer service.

Do yourself a favor and join in, you won't regret it. My experience has been top notch!

Thumbnail of user muties
1 review
0 helpful votes
November 30th, 2018

Answers questions quickly and accurately. Good at communication between buyers and sellers. Hope to use again.

Thumbnail of user ednag24
1 review
0 helpful votes
July 13th, 2017
Verified purchase

I have used Proxibid's online auction service to buy several items from different companies --including a Mack truck!--and have never been disappointed with a purchase. The sellers I have contacted have been knowledgeable and polite. When I have had items shipped they have arrived well-packaged, in a timely manner, and at a reasonable cost. The variety of items available is awesome. I think you could find almost anything on Proxibid!

Thumbnail of user job206
1 review
0 helpful votes
May 11th, 2017
Verified purchase

Easy, trustworthy, FUN! I had never participated in an online auction before and was extremely pleased with my successful results in the winning bid for a vintage sewing machine at an amazing price! Thank you Proxibid!

Thumbnail of user tommym63
1 review
1 helpful vote
May 16th, 2017
Verified purchase

Smooth bidding, Easy use of web service. Wonderful customer service. Fast response with receipts. I would recommend this site to anyone.

Thumbnail of user johnp571
2 reviews
2 helpful votes
July 12th, 2017
Verified purchase

Thanks for the variety of antiques, curio and relics on your auctions. It keeps my business going. Very rarely have I come across any problems and the service is there to help. Thanks capt. John

Thumbnail of user jacquelineb43
2 reviews
0 helpful votes
May 9th, 2017
Verified purchase

Proxibid is easy to use & offers lots of fun & excitement. This was my very first auction & I was so pleased to be the high bidder on some of the lots. I am 66, retired, & living on a fixed income. Thank you, Proxibid, for helping me to cross off many of the items on my old lady wish list. I will be bidding in other Proxibid auctions soon. See you then!

Thumbnail of user michaelb549
1 review
0 helpful votes
July 12th, 2017
Verified purchase

We've purchased several items through Proxibid and it's always been a smooth transaction. No issues.

Thumbnail of user robertf188
1 review
0 helpful votes
February 18th, 2021
Verified purchase

I had a very good time the first time I bid on Proxibid. The bibing was not hard to keep up with and I will try again

Thumbnail of user chuckb56
1 review
0 helpful votes
July 16th, 2017
Verified purchase

Proxibid is sort of a clearinghouse for online auctions. You can search online for things you're interested in, or search by geographic area. Lots of fun. Easy to use their online application. Just as with any other clearinghouse, just do your research on the auction houses. If an item is selling for an unbelievable price, it is a good idea to check them out independently. But other than those few, most are very reputable, service is good, and great delivery. Proxibid also helps with resolution in those few instances of disagreement with an auction house. This is my primary site for online auction clearing houses.

Thumbnail of user lindar216
1 review
0 helpful votes
July 12th, 2017
Verified purchase

I always enjoy my time at the Proxibid auctions. When I do get myself into a little scramble and call for help, they're always patient, efficient and pleasant. If Proxibid were not so good, I wouldn't be spending so much.
Thanks for asking and keep up the good work.

Thumbnail of user ronaldc77
1 review
0 helpful votes
July 12th, 2017
Verified purchase

Great format. Auction starts on time and goes at a good pace. Billing comes straight away. A pleasure to do business with Jim Bennett and his crew.

Thumbnail of user annieo5
1 review
6 helpful votes
June 22nd, 2014

Have had great experiences with Proxibid for the last 2 years. I bid on an item on accident called them and they immediately erased the bid. Any items I have bought have been just as described. Wonderful service!

Thumbnail of user lanettec1
1 review
0 helpful votes
May 9th, 2017
Verified purchase

This was a great experience, I really enjoy the online bidding system available. The ability to bid on auction items from the comfort of home is a bonus.

Thumbnail of user daniela299
1 review
0 helpful votes
May 11th, 2017
Verified purchase

It was ok. Saw the exact amount in real time.
It was inconvenient that Discover card wasn't accepted.

Thumbnail of user dalew41
1 review
0 helpful votes
May 16th, 2017
Verified purchase

I am happy with proxibid. I really like that I can put a max bid in and go on with my work and it takes care of itself.

Thumbnail of user johnh723
1 review
0 helpful votes
July 11th, 2017
Verified purchase

Proxibid has created a very good platform. The bidding process has been good and when my ISP is working like it should, bidding is quick.

I would ask Proxibid to encourage the auction houses to not scrimp on pictures or item descriptions.

One lay out change I'd like to see is in the My Proxibid page. Under the Watching page, I'd prefer the auctions be listed by ending date rather than beginning date.

Thumbnail of user donb119
1 review
1 helpful vote
July 20th, 2017
Verified purchase

Well pleased with proxibid, easy to use and fast replies, well deserved for a top notch rating. Plan on using it again very soon like tomorrow.

Thumbnail of user arthurc47
1 review
0 helpful votes
May 9th, 2017
Verified purchase

I use often always great not sure what else to say but I need 100 words one of these dayz I will get to
100

Thumbnail of user darlener21
3 reviews
0 helpful votes
May 9th, 2017
Verified purchase

Easy way to shop at an auction, knowing what bids you got and then going at your convenient time to pick up your items rather than having to spend all day just for the one or two items you wanted.

Thumbnail of user miltond12
1 review
0 helpful votes
July 12th, 2017
Verified purchase

Have had excellent service from Proxibid. There Customer Service Dpt is prompt and courteous.Do not have a problem with them and their on line bidding is excellent and allows you to bid. In bidding, you win some and you lose some. Have had no problems and have spoken to several of the Auction Houses to thank them or have a question on shipping.

Thumbnail of user charlese53
1 review
0 helpful votes
July 12th, 2017
Verified purchase

The only online bidding site I use is PROXIBID. I participate in several auctions every month, and I will only bid in those auctions using PROXIBID. I know that if PROXIBID is conducting the auction it will be fair, and the rates will be reasonable. PROXIBID is the best!

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From the business

Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.

Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.

Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.

Company Representative

Thumbnail of user proxibidi
Proxibid I.
Sr. Manager of Operations
Typically does not respond to reviews

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