ProSoccerUK has a rating of 4.01 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProSoccerUK most frequently mention football kits, and new kit. ProSoccerUK ranks 6th among Soccer sites.
Staff are Friendly and helped me complete my purchase of kits as I didn't have a clue when purchasing my daughter's a new strips for her schools team that I had offered to replace as it was falling apart at the seams. The kit was great value and good quality and would definitely recommend to others
This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel. In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process. They have absolutely mocked me by paying TWICE FOR A DELIVERY. DO NOT EVER USE THIS COMPANY.
Staff are Friendly and helped me complete my purchase of kits as I didn't have a clue when purchasing my daughter's a new strips for her schools team that I had offered to replace as it was falling apart at the seams.
The kit was great value and good quality and would definitely recommend to others
Tip for consumers:
If you are unsure what to purchase give them a call they are super helpful
Products used:
Full Football Kits
Very happy with service. Delivery was quick and all items were as described.
Great customer service and delivery was made the next day...
Tip for consumers:
excellent customer service
Products used:
Junior Kit bags
Excellent quality product, really fast delivery - amazing price! + staff very friendly and helpful
Products used:
Joma Jerseys
A bit of poo came out when i read the reviews after parting with £500... I should of read them before purchasing (schoolboy)... so i took the view and stance of being over nice to them as being aggressive or angry seemed to get the rest of these reviewers no where... everything i read, happened to me as well,, its not in the country, waiting for the socks, lost my previous email with printing instructions on... They just seem to delay as long as possible for some reason and make up stories to keep the delivery date pushing back. Maybe this happens sometimes but as i'd read what had happened to people before in seems too much of a coincidence. Think they must import the expensive kits from thailand when ordered and thats why the wait is so long... i can only speculate... I REALLY THOUGHT THEY WERE A BOGUS COMPANY, but after a 5 weeks i've received my kit and i have to say its very good quality and am very happy.
So if you don't mind waiting, alot of phone calls and worry, go for them as they are the cheapest... i think i'd been much happier if they'd just said its going to be 5 weeks and told me the truth,,, instead they promised me week after week that'll be there in a couple of days. Played with my emotions, i've gone gray... phew
The goods are of high quality and at moderately affordable prices, the staff is qualified, responsible and polite, which contributes to the influx for further close cooperation. On the advice of the attendant
The order staff was successfully matched to my requirements and size
This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel.
In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process.
They have absolutely mocked me by paying TWICE FOR A DELIVERY.
DO NOT EVER USE THIS COMPANY.
Great quality kit and good value for money, definitely would recommend to others! Arrived in a timely manner fully printed.
Great quality priced kits and speedy delivery, would recommend. Will be using again in the future for our away kit.
Would recommend Prosocceruk.
The price of the kits was amazing value for money. The staff helpful and was impressed with their product knowledge. They helped us every step of the way. Kit arrived fully printed and sponsor logo embroidered. We were told 10 days to delivery but it took 15 days, however, this was not a big issue.
Needed a kit quickly because I was let down at the last minute, the staff were really friendly and helpful and the kit arrived in time for our game and was excellent quality, will definitely recommend to others.
Unlike other websites who allow clearly paid reviewers to give this company 5 stars, site jabber depict a realistic view.
Pro soccer uk will take your money and run regardless of the product quality, in my case extremely bad club badge prints that looked like they had been done on a cheap dell. The badge was designed by a graphic designer before you think its a clipart masterpiece. They won't accept any form of return, if you don't believe me just read their terms and you'll see how they cover themselves at every turn. Seems odd that they're clearly aware of all the pitfalls and instead of fixing them they carry on regardless.
Be prepared for excuses galore and ignored emails with the 14 day return period.
Absolutely WOULD NOT recommend this company to anyone. Unfortunately this company don't seek to support sport, they just cash in on the little money these clubs have.
Initially, I was apprehensive after reading through some of the comments written. However, due to the good price they are offering and the believe that everyone deserve a second chance, I took a gamble.
The whole deal turns out to be a pleasant one. Good price, detailed and well informed progress of purchase and an acceptable delivery speed. Not to forget the item is accurate and good quality.
I always believe credit should be given when it is due. Can't ask for more.
I just wanted to say thank you for your wonderful service. Following my order yesterday finding out it might take 10 days to arrive, and with me waiting to take it to Africa next week, I called you and you were able to send me a substitute kit bag package, which amazingly arrived today!
Thank you so much for being able to help me out and I am sure the kids I am visiting will be delighted with their new kit.
I ordered a kit from pro soccer uk for my under 9s and when it arrived the tops were the right tops and size but the shorts were massive and not the ones we ordered black/red they sent us black. I have tried to have this rectified with no success terrible service
I have just received my jackets and bags... thank you so much!
I am extremely happy with them, they are great quality and look very professional.
I will be ordering another 7 very soon as I want the rest of the team to look as smart as we do now!
Thanks for the great service!
Our experience with ProSoccerUK.co.uk, was absolutely outstanding from the first minute to the last.
We made an order over the phone and although we had very specific requirements we were never left to feel like this was an issue. We had our kit fully printed and delivered in 24 hours. The service we recieved over the phone and via Email was second to none.
I have had many dealings with Kit Suppliers over the years and never without a problem. Until this time. Almost instantly we recommended ProSoccerUk to another club who have requested a quote and will be making an order very soon. I would strongly recommend ProSoccerUK to anyone.
I have stayed in contact with ProSoccerUK after the order and the after sales service has been personal and pleasant. It has been a privelage to deal with ProSoccerUK and we will deal with them again in the future. We will not be looking at another supplier. As we got all we wanted and more.
Purchased £1600 worth of Nike kit for our two U10's teams in May this year, finally delivered all the items at the beginning of September!
Two matches into the season, one of the GK jerseys had a lot of plucks in the fabric, on both the front and the back of the shirt. I spoke with Nicola and she asked for some photo evidence of such, i sent the photos as requested the following morning. After a week with no response from Nicola I contacted them for a response, Nicola said she hadn't heard anything from Nike so she will chase it up, a further week later and I still hadn't heard anything so I rang Nicola again. She now said Nike had asked for the shirt back so they can look at it. I sent it back the following morning. Four weeks later, I hadn't heard anything from Nicola so I emailed them as nobody answered the phone on several occasions! I got a response two days later saying Nike have said there is nothing wrong with the shirt and they were sending it back. I obviously questioned if this is correct and I asked for the contact details for someone at Nike, two days later I received a reply saying they cannot give those details and its coming back to me!
Obviously not happy at all I rang up and spoke with Nicola, she said someone will contact me to discuss the complaint, four hours later I had no phone call so I decided to ring the company again, Nicola answered again and said she would transfer me to somebody, after being on hold for 7 minutes, a man came on the phone and straightaway I could tell this guy was not interested, he identified himself as Dave the manager!
Dave said to me that the kit had not been back to Nike, it was him who examined it and there is nothing wrong with it. In his opinion, as he has played football before, he thinks its our fault (I voted in an election but it doesn't make me an expert on the country's economics!). I then continually listened to Dave constantly tell me for five minutes that I am trying it on after explaining on several occasions the circumstances around the kit, the amount of kit we have bought, the poor customer service we have had since the start, and why would I try it on for a £25 shirt when I've already spent £1600, he rudely told me to jog on and put the phone down!
A word of advice for anyone buying kits from this company, yes there maybe some good reviews for buying kits from them, there is however alot of negative reports. I will never purchase another thing from this company again, the whole customer service is poor, they do not stock branded kits, the wait is a lot longer than they say.
I would look at other suppliers i. E. Kitking, Direct Soccer, discountfootballkits.com STAY AWAY FROM Prosocceruk
Second season running I have used this site. Brilliant budget kits. I got 26 full kits with badge, sponsor, and numbering for less than £500. Last seasons kit took a battering, and held out throughout. 25+ games and there is still life in it. I am giving the kit to another team as their away kit next season.
Ordered a football kit for school. It arrived promptly in a sealed box. When I opened the box, everything was there apart from the goalkeepers top so I e-mailed the company and asked them to send it on. ProSoccer said they did not make any error at the warehouse and I would have to report the 'stolen' top to the police and get a crime number. The police say no crime has been committed as the box was sealed. ProScoccer are now saying too much time has elapsed so they are no longer going to be dealing with this issue. The matter is unresolved at present. We have paid in full and have no goalkeepers top. Very unhappy.
Helpful, friendly staff who kept me informed about my order. Was amazed at the quality of the football kit. The team thought they were fantastic. Would recommend this site to anyone and will certainly be using them again soon.
I ordered some shirts with club badge & logo.
Very please with initial service and communication very quick.
When the kit arrived was very disappointed that badge was not straight on some and over printed from black area onto yellow area, some more then others. Some dirty marks on shirts, no goalie shirt as ordered.
Also along bottom of logo looked like dirty mark from heat press.
These were returned with letter and company emailed to advise the problems.
I heard nothing, so i emailed to make sure they had received and for next step. I heard nothing from email so i then phoned 5 days after they had received them and was told they were looking at them and would get back to me by the end of the day. No phone call so i phoned the following day around 5pm to be told they did not see much wrong with them. We all make mistakes but it is how you put those mistake right and i feel this company do not care once they have sent it out from the warehouse. Would not recommend to anyone
Can not fault ProsoccerUK. The football kits were excellent value for money, the website is easy to use and there is a vast choice of kits and colours. The printing was to a high standard. The football kits were a little later arriving than we were told but this was not an issue and suppose only to be expected in the busy times. We would use ProsoccerUK again without question.
Quick delivery, brilliant value for money and the teams look great in their new kits. Printing and logos far superior to what we had with the last company we used. Will be recommending this website as it is a super site and easy to use. Thanks
I organised a charity football match and was looking for some cheap kits, as it was a one off game. I went on the website and purchased some budget kits. Arrived in plenty of time for the game and the teams were amazed at the quality of the kits considering how much we paid. I have now recommended them to a work mate who helps run a football club
I help run a minis football team and a friend recommended Prosocceruk for our football kits. The kits arrived last week and we are so pleased with the results. Our minis are overjoyed with their new kit and the adults are overjoyed with the price. We are now recommending Prosocceruk to other teams. Could not fault Prosocceruk and their customer service. Very helpful
Football Kits from only? 99.00
http://t.co/FmlgoqRo